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3.5 out of 5

"We used the Hotel for a couple of nights as a base to do some sightseeing in the area. We were disappointed when we arrived to find out that there wa ... " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

City Hotel Derry puts you in the heart of Londonderry, within steps of Harbour Museum and Guildhall. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 158 rooms, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. 24-hour room service, phones, and free toiletries are also available.

The restaurant, Thompsons, is open for breakfast, lunch, and dinner. Coppins Bar is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the fitness center, spa tub, steam room, and kids' swimming pool. Business amenities include a conference center and a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of limited parking.

Places within a 5-minute walk of this 4-star Londonderry hotel include Walled City and Tower Museum.

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (Double & Single)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

City Hotel Derry ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Hotel Derry

Everyone (2)
4 out of 5

Posted by on 9 Sep. 2018

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3 out of 5

Hotel is OK for a short stay, but nothing special

Pros: The rooms were spacious and relatively well equipped.
Cons: Turnaround time and quality of the meals - the salad was really very poor. Soundproof the rooms to improve comfort and sleep quality.
Location: Location was fine for our needs. No complaints with it.
We used the Hotel for a couple of nights as a base to do some sightseeing in the area. We were disappointed when we arrived to find out that there was no car parking available at the Hotel, and we would have to park down the block at a public car park. Whilst still workable, it just added complexities and inconvenience to the stay. We ordered meals in the Hotel Bar/Eating area one night. And although our meals were very basic (toasted sandwich and a salad), they took almost an hour to arrive, and only did arrive after we had management chase them up. There was a wedding reception in the Hotel one night, and unfortunately the noise traveled right through the hotel. We were several floors above the music, but it could still be heard far too loud in our room until around midnight.

Posted by , from Australia on 28 Aug. 2018

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Property Features

City Hotel Derry offers its guests an indoor pool, a children's pool, a spa tub, and a steam room. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly City Hotel Derry. This 4-star Londonderry hotel is smoke free.

  • 158 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Donegal (CFN) (90.2 km / 56.1 mi)
  • Train station: Londonderry Station (1.9 km / 1.2 mi)

Room Amenities

City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Londonderry hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Thompsons - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Coppins Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note: The hotel advises that all food and drink consumed on the premises be purchased from the hotel. The management and staff of the hotel reserve the right to confiscate any food and beverage items not purchased at the hotel from guests or guestrooms. Any confiscated items will be returned to guests upon departure.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.00 per person (approximately)
  • Fee for in-room wireless Internet: GBP 0 (for 24 hours, rates may vary)
  • Nearby parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Hotel
  • City Hotel Derry
  • Derry City Hotel
  • Hotel Derry City
  • City Hotel Derry Londonderry
  • The City Hotel Derry
  • City Derry Londonderry
  • City Hotel Derry Hotel
  • City Hotel Derry Londonderry
  • City Hotel Derry Hotel Londonderry

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Tourism Programme

National Rating

This property has received its official star rating from Tourism NI.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.