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The Pilgrm Hotel

3.0 star property

Photo gallery for The Pilgrm Hotel

Reception
Property video
Terrace/patio
Restaurant
Nook

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • 24/7 front desk
The current price is AU$220
includes taxes & fees
31 May - 1 June

Explore the area

View map
25 London Street, London, England, W2 1HH
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Paddington Central
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Comfy

Comfy

Comfy

8.4 out of 10
Very good
(35 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for SNUG

SNUG

SNUG

7.2 out of 10
Good
(42 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Small

Small

Small

7.6 out of 10
Good
(17 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Nook

Nook

Nook

7.8 out of 10
Good
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Bunk

Bunk

Bunk

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

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About the area

London

The Pilgrm Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute walk of this 3-property class London City Centre hotel, attractions include Marble Arch and Kensington High Street.

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Kensington Gardens - 6 min walk - 0.6 km
  • Paddington Central - 6 min walk - 0.6 km
  • Marble Arch - 15 min walk - 1.3 km
  • Park Lane - 17 min walk - 1.4 km

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London (LCY-London City) - 66 min drive

Restaurants

  • ‪The Mad Bishop & Bear, Paddington - ‬3 min walk
  • ‪CÉ LA VI London - ‬2 min walk
  • ‪Angus Steakhouse Paddington - ‬1 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk

About this property

The Pilgrm Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Pilgrm Hotel also features coffee/tea in common area and a water dispenser.

This 3-star London hotel is smoke free.

  • 73 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.

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  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk
4.3 out of 5, Excellent, 2,352 reviews
The price is AU$121
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25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.50 for adults and from GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Pilgrm Hotel?

The Pilgrm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pilgrm Hotel?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on 31 May 2026 start from AU$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Pilgrm Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Pilgrm Hotel.

Does The Pilgrm Hotel serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at The Pilgrm Hotel?

No, The Pilgrm Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Pilgrm Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Pilgrm Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pilgrm Hotel?

Dogs are welcome at The Pilgrm Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

The Pilgrm Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 350 out of 782 reviews
Rating 8 - Good. 239 out of 782 reviews
Rating 6 - Okay. 111 out of 782 reviews
Rating 4 - Poor. 52 out of 782 reviews
Rating 2 - Terrible. 30 out of 782 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Blair

Stayed 1 night in Feb 2026

8/10 Good

Andra

Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Convenient location, spotlessly clean, and fantastic breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Great location. Rooms were clean and comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Stayed 3 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The large room was clean and the bed comfortable. The bathroom was great and the shower nice and large. The staff I encountered were all excellent and very accommodating especially at check in. I did not eat there
Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 3 nights in Dec 2025

6/10 Okay

Abi

Liked: Cleanliness, staff & service
Lovely staff and decor, but room and bathroom were TINY and pretty uncomfortable for two people to try and stay in. Extremely noisy street outside - were woken at 5am by 2 hours of barrels being loaded into a nearby pub. No room to put a suitcase or even a kettle and pantry provisions were a bit disappointing
Stayed 1 night in Dec 2025

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lift was broken but really not a drama, staff where ever friendly coffee shop and cocktails brilliant
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally positioned to get to attractions
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberlee

Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Clean, nice room. Cafe has good food. We’ve stayed here in the past. It’s super convenient to Paddington Station. Not even half a block. We love the location and cozy feel of the hotel. The lift was out of order so be aware there may be stairs to navigate with your bags
Stayed 1 night in Dec 2025

8/10 Good

Lily

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless! The location is great! The bed is comfy! The hotel is groovy and funky and cool. The room is small, like an old European hotel, with a radiator and a wonderful view. Quirky in the best possible way.
Stayed 2 nights in Nov 2025

6/10 Okay

Joshua

A lovely quaint hotel fantastically located near Paddington station and Hyde Park. Perfect for our trip to Winter Wonderland. The staff were friendly, the rooms immaculately cleaned and the Victorian style bathrooms very cute. House keeping was also very good and changed our towels and made the bed. Sadly there are some cons. The lift was out of service (and from the reviews it sounds like this is a recurring problem, not a one off) and our room was located down what felt like a service passage behind the kitchen. This was made quite inconvenient when we arrived with suitcases because they had decided to stack tables and chairs in this narrow hallway for an event. So thanks for that. The “large” room is not very large, and not suitable for 2 people. There is a “wardrobe” that can hold exactly one coat, a single luggage rack, two small bed side tables and a windowsill. There are no other surfaces to put things on so the majority of our stuff ended up on the floor. We were quite sad to discover no in-room kettle. This is a basic facility provided by the worst premier inns. Instead your only option is the very expensive coffee place in the lobby. The free water bottles and refill station was a nice touch though. The room was also very cold in November, with a single pane window and a tiny radiator that did little to heat the room. Our biggest complaint by far however is that our window was located at the front of the building and there are multiple pubs next door and a
Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities
4th floor. Broken lift. All the drains in bathroom were not draining properly.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberta

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location! Super convenient Delicious breakfast offerings. Easy in and out.
Stayed 1 night in Oct 2025

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff were extremely friendly and helpful. The location so close to Paddington Station was terrific for a newcomer to London.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryle

Stayed 2 nights in Nov 2025

6/10 Okay

Rosa

Travelled with partner
Liked: Cleanliness
Amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

MaryElizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
My third stay at this hotel. Mere minutes from Paddington station.
Stayed 1 night in Nov 2025

10/10 Excellent

Heleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, and near the station. Loved staying here!
Stayed 1 night in Nov 2025

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities
Great staff, perfect room. Amazing location for getting around
Stayed 2 nights in Oct 2025