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5.0 out of 5

"Lovely hotel. Very convenient location being across the road from the station. Lots of eating possibilities in the area as well. Ate at the restaura ... " More

By a verified traveller on Wed 23 Jan 2019

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Hotel Description

A luxury stay in London awaits you at The Pelham London - Starhotels Collezione . You'll be within steps of Natural History Museum and within a short 5-minute stroll of Victoria and Albert Museum. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant, and a 24-hour fitness center.

Flat-screen TVs with cable channels are featured in all 52 soundproofed rooms, and you can enjoy free WiFi, in-room childcare, and free weekday newspapers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Free bottled water, safes, and hair dryers are also available.

The restaurant, La Trattoria, serves Italian cuisine and is open for breakfast, lunch, and dinner. Additionally, you'll find a coffee shop/café and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:30 AM.

Places within a 15-minute walk of this 5-star London City Centre hotel include Imperial College London and Harrods.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$228* Per night/room 27 Oct. - 28 Oct.

King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Pelham London - Starhotels Collezione ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Pelham London - Starhotels Collezione

Everyone (1)
5 out of 5
Lovely hotel. Very convenient location being across the road from the station. Lots of eating possibilities in the area as well. Ate at the restaurant - also very good. Would stay back here in a heart beat.

Posted by on 23 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by LP

Dear guest, Thank you so much for your lovely comments - I am delighted to welcome you back in the near future, Best wishes, Luca Perletti Hotel Managerv

About the The Pelham London - Starhotels Collezione

Location 15 Cromwell Place, South Kensington, London, England SW7 2LA

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. Event space at this hotel measures 570 square feet (53 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione . This 5-star London hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 570 sq ft of conference space
  • 53 sq m of conference space
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (23.2 km / 14.4 mi)
  • Train station: London Imperial Wharf Station (2.9 km / 1.8 mi)
  • Metro station: South Kensington Underground Station (0.1 km / 0.1 mi)

Room Amenities

The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in March 2016.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

La Trattoria - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 24 for adults and GBP 12 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pelham
  • Pelham Hotel London
  • Pelham London
  • Pelham Starhotels Collezione Hotel London
  • The Pelham Hotel London, England
  • Pelham Starhotels Collezione Hotel
  • Pelham Starhotels Collezione London
  • Pelham Starhotels Collezione
  • The Pelham Hotel
  • The Pelham Starhotels Collezione
  • The Pelham London - Starhotels Collezione Hotel
  • The Pelham London - Starhotels Collezione London
  • The Pelham London - Starhotels Collezione Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.