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The Pelham London - Starhotels Collezione

5.0 star property
Georgian hotel with bars/lounges and 24-hour fitness centre
Georgian hotel with bars/lounges and 24-hour fitness centre
VIP Access

Photo gallery for The Pelham London - Starhotels Collezione

2 bars/lounges
Creator video
Lobby
Executive Room
King Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Gym
  • 24/7 front desk
The current price is AU$498
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Natural History Museum
    ‪3 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • Royal Albert Hall
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite

King Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
  • 24/7 front desk
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3.9 out of 5, Good, 152 reviews
The price is AU$224
includes taxes & fees
31 Aug - 1 Sept
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About the area

London

A luxury stay in London awaits you at The Pelham London - Starhotels Collezione. Within a short 5-minute stroll, you'll find Natural History Museum and Victoria and Albert Museum. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, La Trattoria, serves Italian cuisine and is open for breakfast, lunch and dinner. 570 square feet (53 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 5-property class London City Centre hotel include Science Museum and Imperial College London.

What's nearby

  • Natural History Museum - 3 min walk - 0.3 km
  • Victoria and Albert Museum - 4 min walk - 0.4 km
  • Imperial College London - 6 min walk - 0.5 km
  • Hyde Park - 12 min walk - 1.1 km
  • Royal Albert Hall - 12 min walk - 1.1 km

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Honest Burgers - ‬2 min walk
  • ‪Ben's Cookies - ‬1 min walk
  • ‪GAIL's Bakery - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

Georgian hotel with bars/lounges and 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square metres) and includes conference space. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione.

Smoking is allowed in designated areas at this Georgian London hotel.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • 570 sq ft of conference space
  • 53 sq. m of conference space
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. 

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

What is the cancellation policy at The Pelham London - Starhotels Collezione?

The Pelham London - Starhotels Collezione offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pelham London - Starhotels Collezione?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at The Pelham London - Starhotels Collezione on 14 Sept 2025 start from AU$498.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Pelham London - Starhotels Collezione a romantic place to stay?

24-hour room service, plus Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at The Pelham London - Starhotels Collezione.

Is The Pelham London - Starhotels Collezione family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Pelham London - Starhotels Collezione is a hit with families.

Does The Pelham London - Starhotels Collezione serve breakfast?

Sure does, full brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Pelham London - Starhotels Collezione?

No, The Pelham London - Starhotels Collezione does not offer an airport shuttle service.

Is there a bar or restaurant at The Pelham London - Starhotels Collezione?

Yep, you can grab a meal at The Pelham London - Starhotels Collezione's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at The Pelham London - Starhotels Collezione?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Pelham London - Starhotels Collezione?

Cats and dogs are welcome at The Pelham London - Starhotels Collezione, with food and water bowls on offer.

The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 895 reviews
Rating 8 - Good. 246 out of 895 reviews
Rating 6 - Okay. 59 out of 895 reviews
Rating 4 - Poor. 23 out of 895 reviews
Rating 2 - Terrible. 8 out of 895 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Floey

Liked: Cleanliness
Disliked: Staff & service
I had stayed
Stayed 3 nights in May 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were very helpful and friendly. Location is Excellent right by South Kensington Tube. Room was good size - decor was great! Bathroom was spacious and spotless. Bed and pillows were super comfortable. Only tiny minus point was that breakfast order for my husband was lost meaning we didn’t eat together as mine would have been cold. Definitely would stay again though.
Stayed 1 night in May 2025

10/10 Excellent

JOHN

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Service was amazing! Hotel immaculate
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacklyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. Stay was only for one night but the room was clean and comfortable. Staff was helpful. South Kensington Tube Station is across the street and it's walkable to many of the area sights.
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice location. Reasonable priced.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Elin Llywelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in beautiful location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Flo

Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marilyn

Staff was very helpful!
Stayed 4 nights in Mar 2025

10/10 Excellent

Iain

Stayed 1 night in Mar 2025

10/10 Excellent

TJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room was very clean and designed well
Stayed 1 night in Mar 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at The Pelham every time we visit London with our kid. They go above and beyond to make our stay comfortable. They always have extra cot and mattress for our toddler making the travel easy for us. They leave complementary snacks and water. The hotQAqa
Stayed 4 nights in Mar 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Concierge was FANTASTIC! Beds so comfy. Turndown service on point! Right across from tube station. We loved our stay and will definitely be back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Exhibitions

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5star Tom makes my stay!

Tom is all about great hospitality - always takes care of this return guest!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and friendly and the hotel itself is wonderfully appointed and charming. We will definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well-kept hotel. Very good location. Excellent service from everyone. Great value for the price we paid.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandylyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pelham was magnificent - Perfect in everyway! BEST - location CAN'T be beat. across from tube station! tons of restaurants nearby. etc etc. STAFF - wonderful SOOO nice. Gabriel (concierge) was wonderful, and so helpful in details. rest of staff gracious and nice. room - large and sooo comfortable.
Stayed 4 nights in Feb 2025

10/10 Excellent

Helen

Stayed 2 nights in Feb 2025

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed with great bed linen which is always a sign of a good hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Super location All easy and no hassle. Super with a child
Stayed 1 night in Feb 2025

10/10 Excellent

Arelisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service by the staff here was exceptional. The staff went above and beyond. The accomodations were unmatched, my family and I felt very well taken care of. I highly recommend this hotel they have everything you need!
Stayed 5 nights in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Dec 2024