- Check-in time starts at 3:00 PM
- Minimum check-in age is: 18
- Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The Mandrake offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.
- No rollaway/extra beds available
- No cots (infant beds) available
- Pets allowed in specific rooms only
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Debit cards
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Security system
- Online Penalty Collection
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Gloves are available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is not available
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are not available
- No gap period between guests' stays
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitisation practices of Safe Travels (WTTC - Global)
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: approximately GBP 10.00–50.00 per person
- Airport shuttle fee: GBP 150 per vehicle (one way)
- Offsite parking fee: GBP 60 per day (0.3 mi away)
- Pet fee: GBP 60.00 per accommodation, per stay
- Service animals are exempt from fees
- Service fee: 5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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