At The Chapter Hotels - J Hyde Park you'll be within just a 5-minute stroll of Kensington Gardens and within 15 minutes of Kensington Palace. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel has free WiFi in public areas and a 24-hour front desk. .Attractions within a 20-minute walk of this London City Centre hotel include Kensington High Street and Hyde Park.
What's nearby
Kensington Gardens - 5 min walk - 0.4 km
Kensington High Street - 15 min walk - 1.3 km
Hyde Park - 16 min walk - 1.4 km
Marble Arch - 4 min drive - 2.3 km
Oxford Street - 6 min drive - 2.9 km
Getting around
Bayswater Underground Station - 4 min walk
London (QQP-Paddington Train Station) - 17 min walk
London (LCY-London City) - 68 min drive
Restaurants
Bayswater Arms - 3 min walk
Hafez - 3 min walk
The Phoenix Pub - 2 min walk
Guillam Coffee House - 2 min walk
Preto - 4 min walk
About this property
The Chapter Hotels - J Hyde Park
Hotel with a 24-hour front desk, a short walk to Kensington Gardens
WiFi is free in public spaces.
This London hotel is smoke free.
19 guestrooms or units
Front desk (24 hours)
No smoking on site
The Chapter Hotels - J Hyde Park offers 19 accommodations with a hairdryer and free toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business.
No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted.
Property is also known as
The J Hyde Park
The Chapter Hotels J Hyde Park
The Chapter Hotels - J Hyde Park Hotel
The Chapter Hotels - J Hyde Park London
The Chapter Hotels - J Hyde Park Hotel London
Frequently asked questions
Is there a free airport shuttle available at The Chapter Hotels - J Hyde Park?
No, The Chapter Hotels - J Hyde Park does not offer an airport shuttle service.
How much does it cost to stay at The Chapter Hotels - J Hyde Park?
As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at The Chapter Hotels - J Hyde Park on 19 Aug 2025 start from AU$159.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time are check-in & check-out at The Chapter Hotels - J Hyde Park?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at The Chapter Hotels - J Hyde Park?
No, pets are not allowed.
The Chapter Hotels - J Hyde Park Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 18 out of 42 reviews
10 - Excellent
18
Rating 8 - Good. 8 out of 42 reviews
8 - Good
8
Rating 6 - Okay. 7 out of 42 reviews
6 - Okay
7
Rating 4 - Poor. 4 out of 42 reviews
4 - Poor
4
Rating 2 - Terrible. 5 out of 42 reviews
2 - Terrible
5
8.4/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Dan
Travelled with family and small children, Travelled with partner
Very nice hotel good location and staff where very friendly and helpful.
Dan
Stayed 2 nights in Aug 2025
8/10 Good
Diane
Travelled with family
15 Aug 2025
Liked: Cleanliness, amenities
Spent a few nights at the J Hyde Park- double and twin rooms. Overall 4/5. PROS-well appointed rooms, air conditioned, smart tv, comfortable beds, clean bathrooms and great location to both Bayswater and Queensway tube stations, many shops and restaurants and easy walk to Hyde Park and Kensington Gardens. CONS- 24/7 front desk is NOT accurate. It took up to 40 mins at a time for anyone to attend the desk and often only after pressing the ring doorbell consistently. The morning desk staff was also difficult to communicate with due to language barriers. There is no common space to sit and the absence of a lift makes it difficult to take large suitcases up the staircase (61 steps in our case) and would not be possible for those with mobility issues. I would stay here again because the pros outweighed the cons.
Front desk is not 24hours. Theres only 1 front desk agent working at a time. So if they step away from desk when you are checking in, you have to wait until they come back (which means waiting outside. There are no elevators so you have to walk up a lot of stairs to go up to your rooms. Staff doesnt even offer to help carry your luggage. The doors to thebrooms have considerable space beneath them, so when going to sleep, a lot of light from the hallways leaks into your room. If you are a solo traveler who needs a cheap room, its decent, but I wont be staying here again.
Great hotel. Nice sized room. Friendly staff. Love the quieter neighborhood. But still close to underground. Some great little coffee shops and dining nearby and great to be by the parks. A/c worked better than most air conditioning anywhere in the city. Felt completely safe as solo traveler.
Guys don’t listen to the bad reviews we seen them after we booked and were very hesitant but genuinely we were shocked as it was amazing, clean , ac was working and beds were clean and fresh. The room is adequate size we booked the twin bed suite and the shower was very clean and staff were nice and accommodating with everything . Highly recommend this as it’s in a beautiful location . However if you get a room above second floor it’s a bit of a mission to get up and down as there are no lifts but overall amazing would highly book again!!!
Clean room, brand new bathroom facilities, had air conditioning (which we so appreciated during the London heat wave). Great area with lots of food options close by on Queensway.
Our girls loved this room and hotel. The employees were very friendly and took excellent care of them even giving them a portable air conditioner in the crazy heat refilling their water as much as they needed.
Honestly, looks exactly like the photos. Was surprisingly so clean despite other reviews. NO ONE WAS EVER AT THE FRONT DESK. EVER. LOL so don't expect any help during the stay. Otherwise, was great.
Kristina
Stayed 4 nights in Jul 2025
8/10 Good
Jamie
Travelled with family
5 July 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Property was fresh, modern, small rooms admittedly and main light did not work this was reported but never sorted during my stay and no apology or discount offered