Gem Strathmore Hotel

4.0 star property
Hotel with a restaurant, a quick walk to Victoria and Albert Museum

Photo gallery for Gem Strathmore Hotel

Bar (on property)
Lobby lounge
Lounge
Staircase
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$241
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Place, Victoria and Albert Museum
    ‪9 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Place, Buckingham Palace
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Superior Twin Room

8.0 out of 10
Very good
(17 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Double Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

7.6 out of 10
Good
(10 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

  • Sleeps 1

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Triple Room

  • Sleeps 3

Superior Room

  • Sleeps 2

Superior Double Room

8.0 out of 10
Very good
(34 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Designer toiletries
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

  • Sleeps 4

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About the area

London

At Gem Strathmore Hotel you'll be within just a 10-minute stroll of Victoria and Albert Museum and Science Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class London City Centre hotel include Hyde Park and Kensington Palace.

What's nearby

  • Science Museum - 7 min walk - 0.7 km
  • Victoria and Albert Museum - 9 min walk - 0.8 km
  • Hyde Park - 10 min walk - 0.9 km
  • Kensington Palace - 14 min walk - 1.2 km
  • Buckingham Palace - 6 min drive - 2.9 km

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 4 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Fait Maison - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Wingstop Gloucester Road - ‬3 min walk
  • ‪The Stanhope Arms - ‬4 min walk
  • ‪Burger King - ‬4 min walk

About this property

Gem Strathmore Hotel

Hotel with a restaurant, a quick walk to Victoria and Albert Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi and wired Internet. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Gem Strathmore Hotel.

This 4-star London hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Gem Strathmore Hotel offers 77 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 24.50 for adults and GBP 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 24.50 for adults and from GBP 24.50 for children
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Gem Strathmore Hotel?

Gem Strathmore Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gem Strathmore Hotel?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Gem Strathmore Hotel on 2 Nov 2025 start from AU$240.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gem Strathmore Hotel serve breakfast?

Sure does, English brekkie is available weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Gem Strathmore Hotel?

No, Gem Strathmore Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Gem Strathmore Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Gem Strathmore Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Gem Strathmore Hotel?

No, only service animals are allowed.

Reviews

Gem Strathmore Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 392 out of 1022 reviews
Rating 8 - Good. 392 out of 1022 reviews
Rating 6 - Okay. 162 out of 1022 reviews
Rating 4 - Poor. 51 out of 1022 reviews
Rating 2 - Terrible. 25 out of 1022 reviews

Reviews

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, staff, location, facilities all excellent. Super comfy bed. Only downside was our room location, in the basement (not an issue in itself), but next to the external door / laundry room for the cleaners so we were disturbed early morning.
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service

An okay stay but nothing to set it apart

The Gem Strathmore is constrained by the nature of the building but some better attention to detail could elevate the experience. For example, the picture in our room had slipped out of its surround (and clearly not recently), the cleaner put the contents of the bathroom bin down the toilet (plastic contact lens cases), and wardrobe doors couldn’t open because of the bed. The staff were very pleasant and efficient and the location was excellent.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Terry

Travelled with partner
Liked: Amenities
Great location. Sore from the bed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erin

Stayed 3 nights in Jul 2025

8/10 Good

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at this hotel! The location is fantastic—just two blocks from the tube, which made getting around the city super easy. There are also several amazing free museums nearby, perfect for exploring without spending a fortune. The surrounding area has plenty of great food options, from casual bites to sit-down meals, so you’re never short on choices. The customer service was excellent—staff were always friendly, helpful, and attentive, which made the whole experience even more enjoyable. One thing to note is that the rooms don’t have air conditioning. It wasn’t a big issue during my stay, but it’s something to keep in mind, especially during warmer months. Overall, I’d definitely stay here again and recommend it to anyone visiting the city!
Stayed 8 nights in Jul 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff team were amazing and nothing was a problem. They are a credit to you in delivring excllent customer service.
Stayed 2 nights in Jul 2025

2/10 Terrible

Carin

Stayed 2 nights in Jul 2025

10/10 Excellent

Harikrishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Alun

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful hotel, nicely located and pleasant staff. The beds not comfortable, and we stayed during a warm evening so needed to have windows open and a fan on as no air con. So much noise outside till past 3am from maybe emptying of bins or other maintenance work meant I slept very little so not a comfortable experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Yunna

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We booked the Gem Strathmore hoping for boutique charm and comfort. What we got was a tired hotel trading on location, with service levels that would embarrass a budget hostel. We paid extra for early check-in and called ahead, but still waited past noon with a jet-lagged toddler and zero apology. Staff were indifferent throughout — no greeting, no help with bags, not even a bit of sympathy to our situation. The room was sweltering with no AC, just two small desk fans and plugs only on one side of the room. It was basically a sauna with bedding. No fridge, no plug in the bathroom, and no attempt to make up for it - just a stunning absence of basics. The lift, presumably installed during the Edwardian era and never updated since, took ages to arrive. When it did, it was occupied by a staff member with bags of dirty laundry - he didn't even flinch at the sight of a family waiting with a child and luggage. Expedia mentioned babysitting services(for an extra fee). They don’t exist. When asked, staff shrugged. No apology, no explanation, no gesture of goodwill. We left without staying the night - and no one cared. We paid over $500. For that, we expected hospitality. We would have settled for competence. Instead, we got apathy and the privilege of being ignored. They offered nothing — not even a token refund. Avoid. There are far better uses for your money — and your patience. The only thing gem-like about this place is how hard it is, in every way, to enjoy.
Stayed 1 night in Jul 2025

8/10 Good

Andy

Travelled with group
Liked: Cleanliness, staff & service
Property was fine and generally what I expected for the price.
Stayed 1 night in Jul 2025

4/10 Poor

Kaitlyn

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Used toiletries in the bathrooms. Uncomfortable beds. Only 2 outlets in the rooms (by the door at that- not even next to the beds) and the breakfast that they have you pay for is subpar. I've had better breakfasts at cheap chain hotels. Mugs were also dirty in the room. It is a pretty building though
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, nice rooms - in the recent heatwave, AC would have been a great addition, but fans were placed in room for comfort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice pleasant stay for 2 nights. Great location to Tube 4 min walk away, bars, restaurants etc. free on street parking from Saturday 1.30 to Monday 8am.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Stayed 1 night in Jul 2025

8/10 Good

Steve

Travelled with partner
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Befrin

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Reegan

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, amenities
Staff and the property in general were excellent; however, it perpetuates the myth that a solo traveller is OK with a room the size of a cupboard and everything squashed in. The room needed a bit of TLC, with the desk and cupboard in need of repair/replacement. Would class the hotel as 3* rather than 4* but still a decent stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alvaro

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with group
Stayed 3 nights in Jun 2025