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Star Hotel

2.0 star property
Hotel in London, near Kensington High Street

Photo gallery for Star Hotel

Triple Room
Garden
Garden
Reception hall
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Kensington High Street
    ‪13 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪13 min walk‬
  • Westfield London Shopping Centre
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Hairdryer
Private bathroom
Electric kettle
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Hairdryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(31 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Hairdryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

London

At Star Hotel you'll be within just a 15-minute stroll of popular places like Kensington High Street and Olympia Conference and Exhibition Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-out and luggage storage. Plus you'll find a vending machine. .Attractions within a 20-minute walk of this Hammersmith and Fulham hotel include Westfield London Shopping Centre and Thames River.

What's nearby

  • Eventim Apollo - 12 min walk - 1.0 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Olympia Conference and Exhibition Centre - 13 min walk - 1.2 km
  • Westfield London Shopping Centre - 15 min walk - 1.3 km
  • Hyde Park - 7 min drive - 4.3 km

Getting around

  • Hammersmith Station - 8 min walk
  • Kensington (Olympia) Station - 12 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Deluxe Coffeeworks - ‬5 min walk
  • ‪The Brackenbury Wine Rooms - ‬6 min walk
  • ‪Duke Of Hammersmith - ‬6 min walk
  • ‪Los Molinos - ‬1 min walk
  • ‪Richmond Arms - ‬3 min walk

About this property

Star Hotel

Hotel in London, near Kensington High Street
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Star Hotel offers 22 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Frequently asked questions

What is the cancellation policy at Star Hotel?

Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Star Hotel serve breakfast?

Sure does, breakfast is offered daily.

Is there a free airport shuttle available at Star Hotel?

No, Star Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Star Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Star Hotel?

No, pets are not allowed.

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 643 reviews
Rating 8 - Good. 190 out of 643 reviews
Rating 6 - Okay. 52 out of 643 reviews
Rating 4 - Poor. 9 out of 643 reviews
Rating 2 - Terrible. 5 out of 643 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Delores

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled to London for a concert at the Eventim Apollo and this hotel was ideal for a one night stay. We wandered round Westfield shopping centre in the afternoon, then it's a 15 minute walk to the hotel. Once we were ready to go out it was just a 15 minute walk to the concert, and there are plenty of places to eat and drink on the way there. Hotel staff were friendly and the room was nice and clean. Would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the cleanest hotel I have ever stayed in. Very friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Larry

Travelled with family
Disliked: Amenities
The location is quite a way out of the way and not near the city central. Very few amenities such as air conditioning or even ice for a cold drink.
Stayed 4 nights in Jun 2025

10/10 Excellent

tracy katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didnt like was there was no elevator but i enjoyed getting the exercise going up and down stairs lol and one other thing they dont tell you theres a girl that lives at the hotel so if you get locked out of your room like i did ring the bell she will hear it its good to know because theres not a emergency number.
Stayed 11 nights in Jun 2025

10/10 Excellent

Cristin

Travelled with family
Liked: Cleanliness, property conditions & facilities
First of all our room was much smaller than expected lol but very clean. We had two twin beds very top floor. There is no elevator. No AC but a fan was supplied and the windows opened very easily. I would rather spend more money on experiences in London than stay in a more expensive hotel. This is considered a flat. I would stay here again. We are from Florida and enjoyed our stay. Very friendly and helpful front desk staff.
Stayed 5 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great value. Only was on site for about 7 hours to get some rest and a shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect spot for my wife and I. 10 minute walk from lots of shops and food options as well as multiple tube stations. About a 25 minute ride into the touristy parts of London but removed enough. Great value for price, would stay again in the future!
Stayed 4 nights in Jun 2025

6/10 Okay

Georgia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
front-desk was friendly and helpful. The place has no lift. Single rooms are really small and the place is dimly-lit. I think the property can consider changing to some brighter lights. The rooms were very clean and there is daily housekeeping. I booked the single room for about 87 GBP per night. I found it a bit overpriced for the value this hotel had to offer. They had very limtied amenities, no fridge, no washing machine or dryer for self-service laundry, no safe in rooms. My single room was so small i barely had space to open my luggage. My stay overall was pleasant. I just feel overcharged bc I found other hotels at similar prices with better facilities and ambience. Also, the security of the hotel is not the best. Many other hotels have stricter security systems that make you feel at ease during your stay. The front gate has no code or lock. Only the front door has a lock. I did not see any CCTVs in the corridors. There are no room safes also as previously mentioned. The location is great. There is a Tesco Superstore nearby that makes it very convenient to shop. There are also two stations it is near - Hammersmith and Shepherd's Bush.
Stayed 2 nights in May 2025

10/10 Excellent

Nozomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was easy and the staff was very friendly and helpful! We were very happy to stay at star hotel. Easy to access everywhere and lots of food options. Highly recommended!
Stayed 3 nights in May 2025

2/10 Terrible

JESUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Policies terrible
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely and staff were so kind.
Stayed 2 nights in May 2025

6/10 Okay

Eri

Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in May 2025

6/10 Okay

Gurleen

Liked: Cleanliness
Nice. Felt a bit cramped but were was safe as there was a police station and fire station nearby.
Stayed 9 nights in May 2025

6/10 Okay

Mai Cher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was okay. It was clean, had great service, comfortable beds, and restaurants near by. Not in the best location but was okay due to the tube being a 15 minute walk.
Stayed 2 nights in May 2025

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and clean. The neighborhood was decent and walkable.
Stayed 1 night in May 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and accessibility to what we needed.
Stayed 2 nights in May 2025

10/10 Excellent

chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options nearby, quieter location. Felt safe during our stay, staff was very attentive and kind. Would stay again!
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tomos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotless

Spotless. Room had everything I needed for a business trip and excellent value.
Stayed 1 night in May 2025

10/10 Excellent

Debbie, Elk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and community is lovely
Stayed 3 nights in May 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Tian Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and accessible location via transit.
Stayed 4 nights in May 2025