2/10 Terrible
Carl
31 May 2025
Disliked: Cleanliness, property conditions & facilities
Our stay at The SHAKESPEAR HOTEL recently
Shortly after our arrival, we notified the front desk about several issues concerning the condition of our room. We also reported a recurring unpleasant odor today, which was particularly strong this morning and prevented us from opening the window. Upon closer inspection after finally opening the window, we believe the smell originates from a sewer vent pipe situated directly next to our window.
On our arrival day, we also brought a cigarette burn hole in the window curtain and missing paint on the wall to the reception's attention. Additionally, there are cigarette burn marks on the bedside table.
We have also experienced problems with the television. The remote control is largely unresponsive, requiring significant pressure on the buttons to operate. Furthermore, the volume button frequently changes the channel, and the screen picture often pixelates.
While the room is equipped with a kettle for making tea, the vanity basin is too small to fill it conveniently. Additionally, the kettle is quite loud when in use.
The bar fridge is placed on the floor due to the lack of a designated bar area, which necessitates kneeling to access it. The floor in the room also slopes noticeably, and the website pictures of the room are misleading.
I tried to upload photos for this review but the Wotif system eont accept my uploads
Terrible
Lastly, we have observed construction work at the front of the hotel on most days, including the erect
Carl
Stayed 10 nights in May 2025