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Sapphire Hotel

Property class: 3

Photo gallery for Sapphire Hotel

The entrance to Sapphire Hotel London with a staircase leading to the lobby.
A hotel room with two beds, a nightstand with a lamp, a window with curtains, and a chair.
A polished interior with a white staircase and a chandelier.
A staircase leading to a brick fireplace with a potted plant nearby.
A modern living room with a flat-screen TV, a chandelier, and a large window with a view.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is AU$100
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Single Room, Private Bathroom

A bedroom with a bed, a nightstand with a lamp, a window with curtains, and a radiator.

Single Room, Private Bathroom

7.8 out of 10
Good
(58 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Private Bathroom

A bedroom with a bed, nightstand, lamp, and curtains.

Double Room, Private Bathroom

7.0 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Two single beds with dark headboards and white bedding, a bedside table with a lamp, and a window with curtains.

Twin Room, Private Bathroom

7.6 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Private Bathroom

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

London

At Sapphire Hotel you'll be within a 20-minute stroll of Westfield London Shopping Centre and Kensington High Street. Highlights at this hotel include in-room free WiFi and LED TVs. .This smoke-free hotel has free WiFi in public areas and luggage storage. .With a stay at this 3-property class Hammersmith hotel, you'll be 3.8 km (2.4 mi) from Royal Albert Hall and 3.9 km (2.4 mi) from Hyde Park.

What's nearby

  • Shepherd's Bush Green - 3 min walk - 0.3 km
  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 6 min walk - 0.5 km
  • Kensington High Street - 17 min walk - 1.4 km
  • Olympia Events - 17 min walk - 1.4 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪The Hawk’s Nest - ‬6 min walk
  • ‪Zarathustra Cafe - ‬7 min walk

About this property

Sapphire Hotel

WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 5 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
Sapphire Hotel offers 14 accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 8:00 AM - 12:30 AM
The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 2:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Sapphire Hotel?

Sapphire Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sapphire Hotel?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Sapphire Hotel on 22 Nov 2026 start from AU$100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Sapphire Hotel?

No, Sapphire Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Sapphire Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sapphire Hotel?

No, pets are not allowed.

Sapphire Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 326 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service
Staff reall nice to talk to and helpful for first time travelers to that area
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute of it. Easy to get around with plenty of transit options to choose from. Easy check-in and check-out. Ans a very pleasant neighborhood with many shopping options within walking distance.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient hotel with a variety of shops, restaurants, cafes and grocery stores nearby. Friendly and helpful staff. A short walk from Shepherd's Bush underground station.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, but a very small room with minimal amenities but it was a massive plus to have a room with a private bathroom.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Good services
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. The property is located in a nice area with bus and tube stations nearby.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy room and bathroom. Location was fantastic for bars, restaurants and tube station :)
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's local for me I have always used the same hotel great environment clean well maintained great service good staff always use it see you guys next month.♥️
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
It was ok
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helped us a lot, the room was clean and tidy. Would highly recommend if you need a cheap place to stay in london. The hotel was also close to the mall and there was a lot of shops nearby
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very friendly staff,very clean and great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for solo travellers. Booked a 1 bedroom room. Had everything you need and was quite cleaner than expected.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean . Good value for money
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room was a pleasant surprise. There's a large window so excessive heating is not an issue (also a wall fan which works well). Members I met at the reception were very kind and inviting - Falguni and Adil. Would recommend for solo/couple travellers looking for reasonably priced options.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good area. Room had what it needs
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good value, easy location, warm
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the Shepherds Bush area. Close to tube, busses, Westfield mall and the Shepherds Bush Empire venue. Will come back.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy access by bus to White City and Shepherds Bush station or short walk. Had a double room and it was a good size, came with a fridge and smart TV. Rooms were cleaned everyday and it is pretty comfortableand good value for money. Note that you have to collect your keys a few doors away, so if you are in a taxi and have heavy bags, be aware.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for single female travelers. Clean, quiet, and in great location. Close to shopping and great restaurants. The staff was very accommodating and helpful. Would definitely recommend.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Good location, clean room, friendly staff.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Good location for buses and trains. Hotel carpet stained, broken fixtures, moldy smell, no a/c but fans were okay
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room, nice staff, close by to the underground, Westfields and the 02 Shepherd’s Bush empire within walking distance.
Stayed 2 nights in Apr 2026