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Sapphire Hotel

3.0 star property
Hotel in London, near Westfield London Shopping Centre

Photo gallery for Sapphire Hotel

Front of property
Lobby
Staircase
Triple Room, Private Bathroom
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services
The current price is AU$83
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Hyde Park
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

7.6 out of 10
Good
(44 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

7.2 out of 10
Good
(33 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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9 Nov - 10 Nov
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About the area

London

At Sapphire Hotel you'll be within a 20-minute stroll of Westfield London Shopping Centre and Kensington High Street. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a computer station. Additionally, you'll find luggage storage and a television in a common area. .With a stay at this 3-property class Hammersmith hotel, you'll be 3.8 km (2.4 mi) from Royal Albert Hall and 3.9 km (2.4 mi) from Hyde Park.

What's nearby

  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Royal Albert Hall - 7 min drive - 3.3 km
  • Hyde Park - 7 min drive - 3.6 km
  • Oxford Street - 11 min drive - 5.8 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪Liz Cafe - ‬3 min walk
  • ‪Richmond Arms - ‬2 min walk

About this property

Sapphire Hotel

Hotel in London, near Westfield London Shopping Centre
As a guest of Sapphire Hotel, you'll find tour/ticket assistance, concierge services, and a television in common area. A computer station is on site and WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 5 levels
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • No smoking on site
Sapphire Hotel offers 14 accommodations with DVD players and a safe. LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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In-room safe, blackout curtains, free WiFi, bed sheets
Garden View Hotel
  • Free WiFi
  • Housekeeping
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3.7 out of 5, Good, 1,262 reviews
The price is AU$95
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Sapphire Hotel?

Sapphire Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sapphire Hotel?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Sapphire Hotel on 2 Nov 2025 start from AU$83.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Sapphire Hotel?

No, Sapphire Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Sapphire Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sapphire Hotel?

No, pets are not allowed.

Sapphire Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 270 out of 1026 reviews
Rating 8 - Good. 317 out of 1026 reviews
Rating 6 - Okay. 205 out of 1026 reviews
Rating 4 - Poor. 111 out of 1026 reviews
Rating 2 - Terrible. 123 out of 1026 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Marcus

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the photos . Dirty stained carpet - possibly marked with gum? Substantial burn mark in top of table, missing filter on basin drain. Linen was ok. Feel quite misled as I selected the property over others based on the photos they presented.
Stayed 3 nights in Oct 2025

8/10 Good

Helena

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Property was good for what we needed
Stayed 2 nights in Jul 2025

8/10 Good

Benko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

ekaterina

Disliked: Property conditions & facilities
Hi, There was water coming from the ceiling one of the nights, the bathroom was flooded and I couldn't sleep. Requested a refund for one night but still didn't hear from hotel. Please get in touch!
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great hotel for my little business stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy stay, clean, quiet and friendly. The local area can get quite busy, but there's decent food options around and some pubs and coffee shops. Very near Westfield. the owners/management are always friendly and welcoming, and go out of their way to accommodate any requests. would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Tsvetalina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Dorothy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

HASRET CAN

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

karina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business travel

Friendly Staff and quick check-in. I will go back for business travel in the future. Close to the metro and many options around for eating. Safe area for solo travelers,
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad Nouman Tayyab

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Jun 2025

8/10 Good

Lok Vin

Travelled with group
Liked: Cleanliness, staff & service

Alright

It was alright
Stayed 1 night in Jul 2025

6/10 Okay

zak

Travelled with family
Disliked: Property conditions & facilities, room comfort
Room was not worth the money carpet was dirty marks Tv didn’t work Bathroom smelt very bad Night staff was not helpful after I complain about noisy neighbours above banging and jumping around until 11am
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
…
Stayed 1 night in Jul 2025

6/10 Okay

Shane

Travelled with family
Damp smell in room and noisy room above all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location.Great for a short stay.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t complain for the price. Good location, friendly staff, and clean.
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Stayed 3 nights in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate facilities , comfortable room , just really hot in the warm weather
Stayed 1 night in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good price and the room good. A comfy bed, good shower, kettle and a fan in the room. All we needed. We would use again. Good location if watching a show at the Apollo.
Stayed 1 night in Jun 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
The proerty was affordable and perfectly located for riding The Tube, dinning, shopping and laundry.
Stayed 13 nights in Jun 2025

10/10 Excellent

Pierce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The management of the hotel was prompt and clear and the stay was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

KA FAI

Stayed 7 nights in Jun 2025

10/10 Excellent

Nimesh Pramodha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lively time during my stay.
Stayed 1 night in Jun 2025