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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Photo gallery for Sandman Hotel & Suites London Downtown

Relax in this stylish room with a large window, comfortable sofa, and flat-screen TV.
Welcome to our lobby, featuring a reception desk, flat-screen TV, and a beautiful potted plant.
Two large beds with white linens and wooden headboards, a desk with a chair, and a framed picture adorn this stylish room.
Compact kitchen with microwave, refrigerator, and dining area.
Enjoy a comfortable stay with a flat-screen TV, microwave, and refrigerator, plus a desk, sofa, and lamp.

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking available
The current price is AU$142
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
374 Dundas St, London, ON, N6B1V7
  • London Convention Center
    ‪6 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Budweiser Gardens
    ‪15 min walk‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

About the area

London

Sandman Hotel & Suites London Downtown puts you in the heart of London, within just a 10-minute stroll of Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Free full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Downtown London hotel include Budweiser Gardens and University of Western Ontario.

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Budweiser Gardens - 15 min walk - 1.3 km
  • University of Western Ontario - 8 min drive - 3.3 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Hindi, Spanish

Similar properties

DoubleTree by Hilton hotel features a modern entrance with a glass door and potted plants.

DoubleTree by Hilton Hotel London Ontario

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,005 reviews
The price is AU$184
includes taxes & fees
10 Aug - 11 Aug
DoubleTree by Hilton Hotel London Ontario

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 3 Aug 2025 start from AU$142.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites London Downtown?

Yep, Sandman Hotel & Suites London Downtown has a self car park for CAD 18.08 per day.

Does Sandman Hotel & Suites London Downtown serve breakfast?

You bet, free full breakfast is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sandman Hotel & Suites London Downtown?

No, Sandman Hotel & Suites London Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Sandman Hotel & Suites London Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 371 out of 1276 reviews
Rating 8 - Good. 401 out of 1276 reviews
Rating 6 - Okay. 270 out of 1276 reviews
Rating 4 - Poor. 119 out of 1276 reviews
Rating 2 - Terrible. 115 out of 1276 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Travelled with partner
Disliked: Cleanliness
This appears to be an older Sandman hotel however the room was clean and the beds were comfortable. The location is in an undesirable part of town with many homeless people in the area. I was surprised to learn that we needed to pay 16.75 for parking. Parking was in a secured area however I would caution those with a standard truck as the clearance is terrible. Our truck it the sign upon entering as well as the low profile pipes. I am certain we have scratches
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Older property but relatively well kept. Area was convenient for bus and close to downtown, but there were a lot of street people and druggies hanging out around the hotel. Obviously no fault of the hotel, but unfortunate and worth mentioning.
Stayed 2 nights in Apr 2025

4/10 Poor

Monica

Disliked: Cleanliness, property conditions & facilities
I did not feel safe outside of the property.
Stayed 2 nights in Apr 2025

8/10 Good

ORLANDO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Reg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff were very friendly and helpful. I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Imran

Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great! Got an upgraded room to my surprise also! Only downside is very limited space for pickup trucks on top floor parking
Stayed 1 night in Apr 2025

2/10 Terrible

Ashley

Disliked: Property conditions & facilities, room comfort

NEVER AGAIN

Located in the middle of crack town. Rooms decor is ugly and dated. Was in a suite …Carpet had stains. lampshades had stains. TV didn’t work asked to have it looked at three times no one came. Grout in bathroom floor was disgusting. Wallpaper was bubbling and peeling in some spots. Just an extremely outdated, sad looking room in a horrible neighbourhood that had literally dozens of crackheads standing outside screaming, and hollering. The continental breakfast was the most basic bland and cheap spread I’ve ever seen in my life. They absolutely should not be charging with their charging for rooms. It’s ridiculous and I will literally never go back there again for the rest of my life and encourage everybody else to do the same.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fortunato

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Helpful staff, convenient location. Breakfast included but only cold choices, something hot like scrambled eggs or waffle maker would be nice
Stayed 1 night in Apr 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty clean considering it looked dated. However, even on the 6th floor you could hear people shouting. Also, the curtains could not close all the way so there was no way anyone could sleep in as the daylight comes in through the shear curtains.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a convenient location for us. There was also an excellent pub across the street with great food.
Stayed 1 night in Apr 2025

8/10 Good

Anthony, Caledon East

Stayed 1 night in Apr 2025

4/10 Poor

Cody

Travelled with partner
Disliked: Property conditions & facilities
Unfortunately, I wouldn’t stay here again. The amount of homeless people around the hotel is kinda scary. Our event was only a few blocks away and we Ubered back because we didn’t feel safe. I believe the building next to the hotel is a place for the homeless.
Stayed 1 night in Apr 2025

10/10 Excellent

Margot

Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Chi Keung Dino

Stayed 2 nights in Apr 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carl

Liked: Staff & service
Fantastic staff . Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Stayed 1 night in Apr 2025

8/10 Good

Kasey

Travelled with partner
Liked: Cleanliness, staff & service
There are sketchy people that hang around outside, otherwise the hotel itself is good.
Stayed 1 night in Apr 2025

8/10 Good

Cassie

Liked: Cleanliness, staff & service
This hotel was nice, older, but still nice. Beds are seeing the last of their days. The neighbourhood seems quite unsafe. Staff was great, breakfast was good, room had some broken things from prior guests but nothing that made the room unusable.
Stayed 1 night in Apr 2025

8/10 Good

Donald

Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was at a good location, clean and easy parking
Stayed 1 night in Apr 2025

4/10 Poor

Donald, Carleton Place

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Avoid if you have young children or are traveling alone - the location of this hotel is a "busy area" of London
Stayed 1 night in Apr 2025