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Sandman Hotel & Suites London Downtown

2.5 star property

Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking
Free daily full breakfast
Interior
Lobby
Executive Suite, 1 King Bed, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$134
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Covent Garden Market
    ‪11 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

London

Sandman Hotel & Suites London Downtown puts you in the heart of London, within just a 10-minute stroll of Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Free full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Downtown London hotel include Budweiser Gardens and University of Western Ontario.

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • Centennial Hall - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Covent Garden Market - 11 min walk - 1.0 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Green Window - ‬8 min walk

About this property

Sandman Hotel & Suites London Downtown

A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 31 Mar 2026 start from AU$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites London Downtown?

Yep, Sandman Hotel & Suites London Downtown has a self car park for CAD 18.08 per day. A self car park is also available, for a fee.

Does Sandman Hotel & Suites London Downtown serve breakfast?

You bet, free full breakfast is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sandman Hotel & Suites London Downtown?

No, Sandman Hotel & Suites London Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Sandman Hotel & Suites London Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 453 out of 1429 reviews
Rating 8 - Good. 416 out of 1429 reviews
Rating 6 - Okay. 307 out of 1429 reviews
Rating 4 - Poor. 138 out of 1429 reviews
Rating 2 - Terrible. 115 out of 1429 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel location! Spacious room!
Stayed 1 night in Dec 2025

6/10 Okay

Gord

Travelled with family
Disliked: Property conditions & facilities
This hotel is tired. The staff was fine and said the property will be re-vamped in the coming months - it needs it.
Stayed 1 night in Dec 2025

8/10 Good

Alisa, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay rooms, good for a night stay
Stayed 1 night in Dec 2025

10/10 Excellent

Kaila

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and the location was mint! We only stayed one night but the staff were super helpful at all hours! Twas better than expected, would for sure stay again!
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
A few hiccups with the check in and the tub drain, but hotel was a perfect location, clean and comfortable. Staff made sure to apologize for the inconvenience and made everything right.
Stayed 1 night in Dec 2025

10/10 Excellent

Sam

Stayed 1 night in Sep 2025

6/10 Okay

Jeremy

Travelled with family
Disliked: Amenities
Located next to a homeless shelter, we were entertained with yelling from there all night. Room was ok, but the beds were all sagging in the middle making for a painful sleep. Staff was friendly and helpful. We were not made aware of charges for parking until we arrived, though thankfully it was only about $16. Would have been nice to know ahead of time as this was not the least expensive place and likely would have made the difference to go elsewhere.
Stayed 1 night in Dec 2025

2/10 Terrible

Evelyn, toronto

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This roon everthing not good tv no work ,microweno work and the lock in the door batroom no good any to pay parking
Stayed 1 night in Dec 2025

10/10 Excellent

Mikayla

Room was cool.
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean, just a rough area.
Stayed 1 night in Dec 2025

8/10 Good

Chérif

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Houman

Stayed 1 night in Dec 2025

8/10 Good

CHARLES

Liked: Cleanliness, staff & service
Great breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Quinton

Stayed 3 nights in Nov 2025

6/10 Okay

David

Business traveller
Liked: Staff & service
older property
Stayed 1 night in Dec 2025

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, surrounding area was sketchy!
Stayed 1 night in Sep 2025

8/10 Good

Mike

Travelled with group
The staff were very kind and helpful. Room was ready and comfortable. It was just a quick overnight stay and Sandman made it enjoyable.
Stayed 1 night in Dec 2025

6/10 Okay

Robert

Stayed 1 night in Nov 2025

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
The room was clean but some of the wallpaper was peeling off the walls.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wanda

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Wanda

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly professional staff. Garage parking which was great
Stayed 1 night in Dec 2025

2/10 Terrible

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Himanshu

Stayed 2 nights in Nov 2025

8/10 Good

Makuach

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025