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Sandman Hotel & Suites London Downtown

2.5 star property

Photo gallery for Sandman Hotel & Suites London Downtown

A hotel room with a sofa, armchair, TV, desk, and a small table.
A hotel lobby with a fireplace, seating area, and large windows.
Exterior
A hotel room with a large bed, a desk, a chair, a television, and a framed picture on the wall.
A spacious lobby with a reception desk, a television, and an exit sign.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$139
includes taxes & fees
26 Aug - 27 Aug

Explore the area

View map
374 Dundas St, London, ON, N6B1V7
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Covent Garden Market
    ‪11 min walk‬
  • Place, Harris Park
    ‪16 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪25 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a television, a dresser, a mirror, and a framed picture on the wall.

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, a wooden nightstand, a chair, and a desk with a telephone.

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

8.6 out of 10
Excellent
(17 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a wardrobe, a desk with a chair, and a desk lamp.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(63 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed with Sofa bed

A neatly made bed with white linens, a wooden headboard, and two bedside lamps.

Standard Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(85 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

London

Sandman Hotel & Suites London Downtown places you in the centre of London, within just a 15-minute stroll of Victoria Park and Covent Garden Market. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, free newspapers in the lobby and multilingual staff. Free continental breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this Downtown London hotel, you'll be 1.6 km (1 mi) from Harris Park and 3.8 km (2.4 mi) from University of Western Ontario.

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Covent Garden Market - 11 min walk - 1.0 km
  • Harris Park - 16 min walk - 1.4 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Rob's wicked chicken & wedges - ‬12 min walk
  • ‪Queens Cafe & Grill - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk

About this property

Sandman Hotel & Suites London Downtown

A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 5 Aug 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 26 Aug 2026 start from AU$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites London Downtown?

Yep, Sandman Hotel & Suites London Downtown has a self car park for CAD 18.08 per day. A self car park is also available, for a fee.

Does Sandman Hotel & Suites London Downtown serve breakfast?

You bet, free continental breakfast is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sandman Hotel & Suites London Downtown?

No, Sandman Hotel & Suites London Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Sandman Hotel & Suites London Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 498 out of 1516 reviews
Rating 8 - Good. 431 out of 1516 reviews
Rating 6 - Okay. 322 out of 1516 reviews
Rating 4 - Poor. 145 out of 1516 reviews
Rating 2 - Terrible. 120 out of 1516 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Sunil

Liked: Cleanliness, staff & service
Great location and great service
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, friendly staff, good breakfast, parking garage is pretty small
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Soosai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

thom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, close to downtown and many bus routes
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good, staff friendly, location new shelter was a bit of a surprise so underground parking put me at ease parking my newer car
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good for a continental option. Budget hotel walking distance of downtown.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast had a lot to offer so i was impressed with that for sure..the staff were friendly..was nice to have underground parking though didnt realize we had to pay to park if underground or outside but location was good with restaurant right across the street which was very good..the room was a good size and had everything we needed including a hair dryer
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality for the price
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Central location, decent price, friendly staff and clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful front desk, parking on site was gated and secure, wide variety of foods included in the free continental breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were good enough. Breakfast wasn't the greatest.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who offered us a room upgrade for only $12 to an executive suite
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nikki

Liked: Cleanliness
Clean property. Very helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Craig

Hotel was ok, can tell it is dated and not kept up to date
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness
Room was nice Clean Breakfast was ok Nothing fancy Underground parking was a nice option
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

ERIN

Disliked: Amenities, property conditions & facilities
Staff was friendly, that is about all I have positive about this hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Junior suite was awesome! Staff was super friendly! Early check in option was an added bonus! Would definitely stay again!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Lexi

Room seemed clean enough but some updating wouldn’t hurt. Hotel is next to housing for homeless. Lots of homeless in the area.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

mike

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Mar 2026