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Ruby Zoe Hotel London by IHG

3.5 star property

Photo gallery for Ruby Zoe Hotel London by IHG

Room (Lovely)
Creator video
Meeting facility
Exterior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
The current price is AU$238
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
146 -164, Notting Hill Gate, London, England, W11 3QG
  • Place, Portobello Road Market
    ‪3 min walk‬
  • Place, Holland Park
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Room (Rubys Choice)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible (Lovely)

Room, Accessible (Lovely)

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Room (Nest)

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely)

Room (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed

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About the area

London

At Ruby Zoe Hotel London you'll be within a 20-minute stroll of popular places like Kensington Gardens and Kensington High Street. Highlights at this hotel include free in-room WiFi. .Ruby Zoe Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. .Attractions within a 30-minute walk of this 3.5-property class Notting Hill hotel include Hyde Park and Kensington Palace.

What's nearby

  • Portobello Road Market - 3 min walk - 0.3 km
  • Holland Park - 3 min walk - 0.3 km
  • Kensington Church Street - 4 min walk - 0.4 km
  • Kensington Gardens - 10 min walk - 0.9 km
  • Kensington High Street - 12 min walk - 1.1 km

Getting around

  • Notting Hill Gate Underground Station - 6 min walk
  • Shepherd's Bush Station - 18 min walk
  • Heathrow Airport (LHR) - 43 min drive

Restaurants

  • ‪Eggbreak - ‬3 min walk
  • ‪Notting Hill Coffee Project - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Beluga Persian Grill - ‬2 min walk
  • ‪Ole & Steen - ‬3 min walk

About this property

Ruby Zoe Hotel London by IHG

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Ruby Zoe Hotel London.

This 3.5-star London hotel is smoke free.

  • 170 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ruby Zoe Hotel London offers 170 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Off site parking fee: GBP 34 per day (0.6 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London

Frequently asked questions

What is the cancellation policy at Ruby Zoe Hotel London?

Ruby Zoe Hotel London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruby Zoe Hotel London by IHG?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Ruby Zoe Hotel London by IHG on 2 Apr 2026 start from AU$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Ruby Zoe Hotel London a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Ruby Zoe Hotel London.

Does Ruby Zoe Hotel London serve breakfast?

Yeah, visitors give top marks to the buffet breakfast here! Served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Ruby Zoe Hotel London?

No, Ruby Zoe Hotel London does not offer an airport shuttle service.

What time are check-in & check-out at Ruby Zoe Hotel London?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ruby Zoe Hotel London?

No, pets are not allowed.

Ruby Zoe Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 882 out of 1178 reviews
Rating 8 - Good. 212 out of 1178 reviews
Rating 6 - Okay. 52 out of 1178 reviews
Rating 4 - Poor. 18 out of 1178 reviews
Rating 2 - Terrible. 14 out of 1178 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

AAron

Liked: Cleanliness, staff & service, amenities
superb location, great room and hotel amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Oine

Stayed 6 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

philip

Stayed 1 night in Dec 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and breakfasts are 5* Rooms and staff were very good. Carols was particlarly helpful. We'd love to come back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is very stylish, clean and the staff are all very friendly. Would definitely stay again
Stayed 1 night in Dec 2025

10/10 Excellent

J

Stayed 1 night in Dec 2025

6/10 Okay

Anna

Business traveller
Liked: Cleanliness
Disliked: Amenities
Room was cold and there was no way of operating the hot water in the galley nor any decent coffee. Disappointing.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Stayed 1 night in Dec 2025

10/10 Excellent

BARRY

Stayed 1 night in Nov 2025

2/10 Terrible

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Francesko, Bronx

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and the staff was awesome
Stayed 3 nights in Nov 2025

8/10 Good

Toby

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Reece

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Great location & very trendy apartment
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Phil

Stayed 1 night in Dec 2025

10/10 Excellent

eunseon

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean room, friendly staffs in lovely and convenient neighborhood .
Stayed 3 nights in Nov 2025

10/10 Excellent

Christina

Stayed 7 nights in Nov 2025

10/10 Excellent

abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the great hotels in terms of spaciousness, thoughtfulness, and location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service
Very clean room and excellent view. Also friendly staff and top notch location. I will be staying there again!
Stayed 1 night in Nov 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Small but efficient room but bizarrely the light switch to the toilet is on the far side of the room next to the front door. most odd and inconvenient.
Stayed 1 night in Nov 2025

4/10 Poor

Dale

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
MASSIVELY MASSIVELY over priced for what it is. Very basic rooms. Scant food offering. Damaged lifts. Completely and utterly in the wrong pricing bracket. Too busy trying to 'look cool' than actually create a decent hotel offering. Price yourselves accordingly. I could have stayed in a Radisson or Hilton for less and got considerably more.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025