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Ruby Zoe Hotel London by IHG

3.5 star property

Photo gallery for Ruby Zoe Hotel London by IHG

Bar (on property)
Creator video
Restaurant
Point of interest
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
The current price is AU$248
includes taxes & fees
31 May - 1 June

Explore the area

View map
146 -164, Notting Hill Gate, London, England, W11 3QG
  • Place, Holland Park
    ‪3 min walk‬
  • Place, Portobello Road Market
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Room (Rubys Choice)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Wow)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Accessible (Lovely)

Room, Accessible (Lovely)

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Nest)

Room (Nest)

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Rubys Choice Upgraded)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Lovely)

Room (Lovely)

Room (Lovely)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Cosy)

Room (Cosy)

Room (Cosy)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

London

At Ruby Zoe Hotel London by IHG you'll be within a 20-minute stroll of popular places like Kensington High Street and Kensington Gardens. Highlights at this hotel include free in-room WiFi. .Ruby Zoe Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. .Attractions within a 30-minute walk of this 3.5-property class Notting Hill hotel include Hyde Park and Kensington Palace.

What's nearby

  • Holland Park - 3 min walk - 0.3 km
  • Portobello Road Market - 5 min walk - 0.4 km
  • Westbourne Grove - 7 min walk - 0.7 km
  • Kensington Gardens - 10 min walk - 0.9 km
  • Kensington High Street - 12 min walk - 1.1 km

Getting around

  • Notting Hill Gate Underground Station - 6 min walk
  • Shepherd's Bush Station - 18 min walk
  • Heathrow Airport (LHR) - 43 min drive

Restaurants

  • ‪Eggbreak - ‬3 min walk
  • ‪Notting Hill Coffee Project - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Ole & Steen - ‬3 min walk
  • ‪Beluga Persian Grill - ‬2 min walk

About this property

Ruby Zoe Hotel London by IHG

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Ruby Zoe Hotel London by IHG.

This 3.5-star London hotel is smoke free.

  • 170 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ruby Zoe Hotel London by IHG offers 170 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is AU$212
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Off site parking fee: GBP 34 per day (0.6 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London

Frequently asked questions

What is the cancellation policy at Ruby Zoe Hotel London by IHG?

Ruby Zoe Hotel London by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruby Zoe Hotel London by IHG?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Ruby Zoe Hotel London by IHG on 31 May 2026 start from AU$248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Ruby Zoe Hotel London by IHG a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Ruby Zoe Hotel London by IHG.

Does Ruby Zoe Hotel London by IHG serve breakfast?

Yeah, visitors give top marks to the buffet breakfast here! Served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Ruby Zoe Hotel London by IHG?

No, Ruby Zoe Hotel London by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Ruby Zoe Hotel London by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ruby Zoe Hotel London by IHG?

No, pets are not allowed.

Ruby Zoe Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 912 out of 1223 reviews
Rating 8 - Good. 225 out of 1223 reviews
Rating 6 - Okay. 54 out of 1223 reviews
Rating 4 - Poor. 18 out of 1223 reviews
Rating 2 - Terrible. 14 out of 1223 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent staff, super clean and modern rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Fiona

Stayed 3 nights in Jan 2026

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean rooms, nice space even if it’s very tiny. Good view. Only issue was the first room we stayed in the toilet didn’t flush properly. The second room was great for the toilet. Amazing location!
Stayed 1 night in Jan 2026

8/10 Good

Rob

Stayed 2 nights in Jan 2026

8/10 Good

Zoe

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were very polite. Most lifts were out of order and the one working lift had a mind of its own! Room was lovely, although the floor and mirror could have been cleaner.
Stayed 1 night in Jan 2026

10/10 Excellent

Olga

Stayed 5 nights in Jan 2026

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Fabulous location, great hotel. Lovely and clean, bedrooms very quiet. Yes no tea/ coffee in rooms but there is a section on each floor to make tea/coffee. Also fab Barista coffee served at breakfast - which was great. Staff all very friendly. Definitely recommend and we will be staying here again and trying a different Ruby hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

zahra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
"Had a great stay at unique Hotel! 😊 The staff were friendly espcially CARLOS, the room was clean and comfy, and the location was perfect for exploring the city. Would definitely recommend! 👍"
Stayed 2 nights in Jan 2026

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, excellent. Beds and atmosphere , will recommend for sure! ♥️
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 4 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Easy check in and check out Loved the common area facilities
Stayed 2 nights in Dec 2025

8/10 Good

Lanah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: A great location in Notting Hill. Quiet so that you can get a good night's sleep. Convenient to get around London as you are within walking distance from the Tube. Additionally, the hotel was near some lovely brunch/food places. Room: I appreciated the room size as we had two suitcases. I also appreciated how comfortable the bed and pillows were. Despite the time difference, I slept very well. The hotel amenities, such as the shampoo, conditioner and body wash, were luxurious. Even better if: The Only thing that would make this hotel/the cosy room even better is a kettle to make tea. I was not able to make a tea while staying in London. A warning for tourists like me: Please be cautious with your personal belongings, as I was pickpocketed whilst exiting the Tube near the hotel. I was carrying my suitcase up the stairs meanwhile someone was stealing my belongings. The hotel itself is safe and quiet, but be cautious and aware when leaving the hotel, and especially when you are near public transport/the Tube. I recommend😊
Stayed 5 nights in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and everything worked although TV picture was a bit washed out. All channels worked. Great shower with loads of hot water, soap, shampoo and conditioner provided. Excellent breakfast. Bar area around front door very cold though
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 4 nights in Dec 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 7 nights in Dec 2025

10/10 Excellent

Zaira

Stayed 1 night in Dec 2025

10/10 Excellent

Gilles

Stayed 5 nights in Dec 2025

10/10 Excellent

AAron

Liked: Cleanliness, staff & service, amenities
superb location, great room and hotel amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Oine

Stayed 6 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

philip

Stayed 1 night in Dec 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and breakfasts are 5* Rooms and staff were very good. Carols was particlarly helpful. We'd love to come back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is very stylish, clean and the staff are all very friendly. Would definitely stay again
Stayed 1 night in Dec 2025

10/10 Excellent

J

Stayed 1 night in Dec 2025

6/10 Okay

Anna

Business traveller
Liked: Cleanliness
Disliked: Amenities
Room was cold and there was no way of operating the hot water in the galley nor any decent coffee. Disappointing.
Stayed 1 night in Dec 2025