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Raffles London at The OWO

5.0 star property

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Premium bedding, down duvets, memory-foam beds, minibar
Creator video
Premium bedding, down duvets, memory-foam beds, minibar
Indoor pool
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$1,620
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
57 Whitehall, London, England, SW1A 2BX
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Leicester Square
    ‪6 min walk‬
  • Place, Big Ben
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

Classic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Corner

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite (Ministerial)

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Westminister)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

Executive Twin Room

  • Sleeps 3
  • 2 Queen Beds

Junior Suite Twin

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Queen Beds

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About the area

London

A luxury stay in the heart of London awaits you at Raffles London at The OWO. Within a short 5-minute stroll, you'll find popular places like Trafalgar Square and Thames River. Highlights at this Edwardian hotel include 9 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include massages along with access to the sauna. The Guards Bar and Lounge is the hotel's own cocktail bar. Enjoy the indoor swimming pool and gym as well as access to bike hire and aerobics classes. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 5-property class London City Centre hotel include Big Ben and Leicester Square.

What's nearby

  • Trafalgar Square - 3 min walk - 0.3 km
  • Thames River - 4 min walk - 0.4 km
  • Leicester Square - 6 min walk - 0.6 km
  • Big Ben - 8 min walk - 0.7 km
  • Piccadilly Circus - 9 min walk - 0.8 km

Getting around

  • Charing Cross Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 57 min drive

Restaurants

  • ‪The Clarence - ‬1 min walk
  • ‪Sherlock Holmes - ‬4 min walk
  • ‪The Tattershall Castle - ‬4 min walk
  • ‪Old Shades - ‬2 min walk
  • ‪50 Kalò Di Ciro Salvo - ‬4 min walk

About this property

Raffles London at The OWO

Raffles London at The OWO offers its guests a full-service spa, an indoor pool, and a health club. There are 9 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Raffles London at The OWO. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 3 bars or lounges
  • Built in 1906
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
Raffles London at The OWO offers 120 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (GBP 70 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 3 bars/lounges
  • 9 restaurants
  • Couples/private dining

Restaurants on site

  • Mauro Colacreco
  • Mauro's Table
  • Saison
  • The Drawing Room
  • The Guards Bar and Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Bathroom emergency pull cord
  • Cobblestone flooring in public areas
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPad

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 45 for adults and from GBP 22.50 for children
  • Valet parking fee: GBP 70 per night
  • Rollaway bed fee: GBP 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT and WeChat Pay
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay and PayPal. For guests' safety, the property includes a fire extinguisher and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Raffles London at The OWO Hotel
Raffles London at The OWO London
Raffles London at The OWO Hotel London
Raffles London At The Owo (Opening Summer 2023)

Frequently asked questions

What is the cancellation policy at Raffles London at The OWO?

Raffles London at The OWO offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Raffles London at The OWO?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Raffles London at The OWO on 29 Mar 2026 start from AU$1,620, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Raffles London at The OWO?

Yep, Raffles London at The OWO has valet parking for GBP 70 per night.

Is there a spa on site at Raffles London at The OWO?

Yep, there is an onsite spa at Raffles London at The OWO. It has a steam room and a sauna. You'll enjoy services like massages.

Does Raffles London at The OWO have a pool?

Raffles London at The OWO has an indoor pool.

What luxury perks are available at Raffles London at The OWO?

Raffles London at The OWO features a full-service spa, a health club and an indoor pool. All guestrooms come with memory foam beds, premium bedding and iPads.

What makes Raffles London at The OWO a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Raffles London at The OWO.

Is Raffles London at The OWO family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Raffles London at The OWO is a hit with families.

Does Raffles London at The OWO serve breakfast?

Sure does, full breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Raffles London at The OWO?

No, Raffles London at The OWO does not offer an airport shuttle service.

Is there a bar or restaurant at Raffles London at The OWO?

Yep, Raffles London at The OWO has 9 restaurants.

What time are check-in & check-out at Raffles London at The OWO?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Raffles London at The OWO?

Furry friends are welcome at Raffles London at The OWO, with food and water bowls on offer.

Raffles London at The OWO Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 89 out of 95 reviews
Rating 8 - Good. 3 out of 95 reviews
Rating 6 - Okay. 1 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel G

Stayed 8 nights in Dec 2025

10/10 Excellent

Xiayang

Stayed 4 nights in Nov 2025

10/10 Excellent

Cindi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is ALWAYS amazing and wonderful everytime we stay here. The staff is warm and courteous. They know their guests by name and call them by it EVERYTIME they encounter them without prompts or computers. The rooms are beautiful and spacious with every amenity imaginable. This is our favorite hotel in the world.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful old building lovingly restored. Perfect room, very quiet. Amazing spa and pool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything worked as expected. Extra friendly staff, beautiful hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Klaus

Business traveller
Liked: Property conditions & facilities, room comfort
Overall the room did not meet our expectations. The room lacked a wauw effect. The amenities (slippers, toothbrush, comb etc.) did not match the general standard nor the pricepoint of the room. The bathrobes seemed in bad condition and washed too hard. Upon checkout we were presented with a discretionary service charge (in other words a tip for the staff). We have never experienced this before and to be honest it puts the guest in an akward and uncomfortable position. The pool area was exceptional, however the staff forgot to bring our coffee order. Although we ordered two similar coffees, one coffee was cold and mild and the other hot and strong. The amount of coffee in the cups was also not the same. We had dinner in The Drawing room, which is beautiful and cosy. The live music gave the atmosphere a boost too. Although the staff were very nice and friendly the service seemed a bit unorganized. We had the prawn cocktails as starters. The prawns were too chewy and the dish needed more salad to balance out the amount of dressing and prawns. The ass.manager Matthew was indeed friendly and very serviceminded. The venison dish was great as were the sides. Overall the staff is veey good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel with a great history. The difference between this hotel and other 5* hotels is the staff. They were all pleasant and helpful and really made you feel comfortable in your surroundings. The staff really are what makes this a great hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eduard

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility; steeped in history. Staff providing excellent service. Best 5* hotel in London.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel. The staff were incredible. Our room was lovely, large and clean. Everything about the hotel is exceptional. The Pool and gym are second to none in the world.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the Best Ever hotel you’ll stay in.

Everything about Raffles London is first class. We like luxury and without doubt this hotel beats every other hotel we’ve been too. Likewise Guerlain spa and treatments sensational. Our new go to stay when we travel to London.
Stayed 1 night in Sep 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wonder if even heaven has better accommodations than the OWO. Fantastic property!
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, beautiful, historic building. Perfect location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

RODRIGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher, Riverside

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 2 nights in Jul 2025

10/10 Excellent

Zeenat

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Jul 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025