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Plaza Hotel Hammersmith

Property class: 3

Photo gallery for Plaza Hotel Hammersmith

A balcony with a wooden bench, a small blue container, and a metal railing.
A hotel room with two beds, a desk with chairs, a television, and a window.
A hallway with a door, a black appliance, a wall-mounted towel rack, and a small cabinet.
A hallway with a radiator, a window with a green exit sign, and a door with a brass handle.
A staircase with carpeted steps and a handrail, leading to a door with a light switch above it.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View map
53 Shepherds Bush Road, Shepherds Bush, Hammersmith, London, England, W6 7LU
  • Place, Shepherd's Bush Green
    ‪3 min walk‬
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a TV mounted on the wall, and a window with curtains.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a bed, a folded towel, a door, and a mirror on the wall.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Quadruple Room

A hotel room with a large bed, a bedside table, a chair, a fan, and a wall-mounted light fixture.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

A hotel room with a bed, a bedside table with a fan, a heater, and a window with curtains.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

A hotel room with two beds, a TV mounted on the wall, a chair, and a coat rack.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a kettle, and a window.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk with chairs, a television, and a window.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

A hotel room with a bed, a flat-screen TV mounted on the wall, and a door leading to another room.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

A hotel room with a bed, a folded towel, a door, and a mirror on the wall.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with two beds, a TV, a small table with chairs, a heater, and a window with curtains.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

A hotel room with a bed, a bedside table with a lamp, a small refrigerator, a mirror, and a door.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a bed, a chair, a nightstand, and a window with curtains.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

A hotel room with two beds, a window with curtains, a chair, and a radiator.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

London

Plaza Hotel Hammersmith puts you in the heart of London, within a 20-minute stroll of popular places like Westfield London Shopping Centre and Kensington High Street. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a business centre and express check-out. Plus you'll find luggage storage. .Attractions within a 20-minute walk of this 3-property class Hammersmith hotel include Olympia Events and River Thames.

What's nearby

  • Shepherd's Bush Green - 3 min walk - 0.3 km
  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 6 min walk - 0.5 km
  • Kensington High Street - 17 min walk - 1.4 km
  • Olympia Events - 17 min walk - 1.4 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 9 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪The Sindercombe Social - ‬5 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪The Brook Green Hotel - ‬5 min walk
  • ‪Zarathustra Cafe - ‬6 min walk
  • ‪Green House Coffee - ‬4 min walk

About this property

Plaza Hotel Hammersmith

WiFi is free in public spaces. You'll find a business centre on site.

This 3-star London hotel is smoke free.

  • 12 guestrooms or units
  • 4 levels
  • Business facilities
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Plaza Hotel Hammersmith offers 12 accommodations with coffee/tea makers and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • No lift

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Plaza Hotel London
Plaza London
Park Plaza Westminster Bridge London England
Plaza Hotel
Plaza Hotel Hammersmith Hotel
Plaza Hotel Hammersmith London
Plaza Hotel Hammersmith Hotel London

Frequently asked questions

What is the cancellation policy at Plaza Hotel Hammersmith?

Plaza Hotel Hammersmith offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Plaza Hotel Hammersmith?

No, Plaza Hotel Hammersmith does not offer an airport shuttle service.

What time are check-in & check-out at Plaza Hotel Hammersmith?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Plaza Hotel Hammersmith?

No, pets are not allowed.

Plaza Hotel Hammersmith Reviews

Reviews

6.4
Rating 10 - Excellent. 42 out of 183 reviews
Rating 8 - Good. 49 out of 183 reviews
Rating 6 - Okay. 33 out of 183 reviews
Rating 4 - Poor. 20 out of 183 reviews
Rating 2 - Terrible. 39 out of 183 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, the staff is very kind and helpful, room is clean, highly recommend💯
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the hotel was okay. The room was clean and the staff were polite. It wasn’t anything exceptional, but it was a decent place to stay for a short visit. Overall, I had an average experience.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to many locations. Nice area to walk between hotel and Holland Park where I went. Shops and restaurants opposite, polite and helpful staff. I was treated with dignity and respect as a female solo traveller, there was someone at reception when I arrived, I met the cleaner and I had fans and a fridge in my room which was great in the hot weather.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who had met me at the door and helped was absolutely amazing! Had an issue with my booking as they couldn’t find it, but then ended up sorting a room out for me, couldn’t be anymore happier! Definitely stay again
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shops near by owners were lovely but had stains on sheets cracked and moulded walls and should let people know how many stairs there are to room windows were dirty and one blind needed sticky tape to keep down
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment converted to hotel, with fridge. Very convenient and near shopping and dining.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best I’ve stayed in along that road
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. They were kind enough to offer us a bigger room due to delay in cleaning. Because of the location, it was pretty noisy but all in all, good stay. Will book again.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The host was lovely, the room was filthy. It was a budget hotel, staying for work so I didn’t expect luxury but there’s no excuse for poor cleaning standards. At the age of 44 I played floor is lava and slept in my clothes!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to say really, decent stay
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Clean room but too hot, there is a fan available but it was still too warm and it is quite noisy outside considering the window was open. It would have been definitely
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very helpful and kind! Would stay there again.
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It all started with arrival and being told credit card machine was down could we pay cash. This hotel on apple advertising as a crowne plaza hotel and using that logo in fact this is almost a hostel. No cold water in shower and couldn't fix it. So it was 30 degrees and couldn't take a cold or even lukewarm shower. Front side so notified and did nothing. No food on premises, no coffee maker in room. I don't mind any of this if the price is fair but this was $250 cad a night and was pathetic. I have been happier in steel sheds in the middle of Himalayas of camping in mountains.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for… it was fine for the money
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Good value for money Polite, friendly reception staff Comfortable beds Clean and tidy. ROOM 12 Wobbly toilet seat 😬 Bedside shelf between beds breaking off wall 😬
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The room was clean and the bed was very comfortable. The staff was nice and gave the information I asked for. The bathrooms were in good condition apart from the walls. Fair price for what you get.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were conspicuously absent; this establishment felt more akin to a refugee camp. The guest rooms were dreadful, with pillows as flattened and uneasy as a sheet of paper. The bathroom's air vent was cloaked in a thick layer of grime. Furthermore, during my two-day stay, not a single person came to service the room or provide fresh towels. I encountered a refrigerator that emitted a foul odor the instant I opened it; why would I ever store anything inside? If you are seeking an inexpensive, abysmal lodging, this is precisely it. Never again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, a little bit of damp staining on the walls and a little bit of mould in the bathroom. Shower was a waterfall shower (needs descaling) but was absolutely lovely after my chemical gig. Beds were comfy same with the pillows Clean throughout. Had a fridge, kettle cups, towels, tea etc. Shops very close by. Sky TV. Wifi was good too. Daughter was there whilst we went to a gig. She sat outside for a bit waiting for us to come back and the staff member checked to make sure she was ok. Sat with her for a bit. He is very friendly, super attentive. If you need anything you can just whatsapp and he'll reply Only issue i really found was there is no air con, just normal standing fans. In this weather if you're on the top floor you will wake in a puddle of sweat. Or not sleep at all. Otherwise I cannot fault this hotel. I would definitely stay again.. just maybe not up the 3 flights of stairs after standing at a gig for hours. Id give this hotel 8/10. 😃
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, cheap and comfy . Handy for transport.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Shep B, handy.

Nice staff
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness
Probably the worst place I ever stayed. Only good point was the shower! Dirty and noisy. Avoid.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
When I arrived at the hotel there were a few things missing from the room (due to a new cleaning company who had just been employed) but the EXCELLENT staff could not have been more helpful, friendly and quick to rectify all of the issues straight away. This AMAZING service really made the difference from staying in a basic hotel to a great experience. Special thanks to Manny and his team for being such kind, polite and helpful people throughout my stay.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, but dirty, smelly, mouldy accommodation. Inconvenient bathroom. No breakfast buffet despite the photo.
Stayed 2 nights in Sep 2025