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Gem Fitzrovia Hotel

4.0 star property
Upscale hotel, walk to Oxford Circus

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Photo gallery for Gem Fitzrovia Hotel

Executive Twin Room | View from room
Front of property - evening/night
Daily continental breakfast for a fee
Combined shower/bathtub, designer toiletries, hair dryer, towels
Bar (on property)
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
20-28 Bolsover Street, London, England, W1W 5NB
  • Popular LocationThe British Museum3 min drive
  • Popular LocationPiccadilly Circus5 min drive
  • Popular LocationHyde Park5 min drive
  • AirportLondon (LHR-Heathrow)45 min drive

Room options

Superior Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Triple Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Single Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

London

A family-friendly stay in London awaits you at Gem Fitzrovia Hotel. Within a 10-minute stroll you'll find Oxford Circus and The British Museum within a 30-minute walk. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, XX-XXVIII Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 139 square feet (13 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM. .Places within a 30-minute walk of this 4-property class London City Centre hotel include Piccadilly Circus and Hyde Park.

What's nearby

  • The British Museum - 3 min drive
  • Piccadilly Circus - 5 min drive
  • Hyde Park - 5 min drive
  • Big Ben - 7 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Great Portland Street Underground Station - 3 min walk
  • London Euston Station - 15 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • The Lucky Saint - 2 min walk
  • Pret a Manger - 2 min walk
  • The Albany - 3 min walk
  • The Junction - 2 min walk
  • Caravan Fitzrovia - 2 min walk

About this property

Gem Fitzrovia Hotel

Upscale hotel, walk to Oxford Circus
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 139 square feet (13 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Gem Fitzrovia Hotel.

This 4-star London hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • 139 sq ft of conference space
  • 13 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • XX-XXVIII Restaurant

Family friendly

  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 139 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 19.50 to 24.50 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fitzrovia Grange
Grange Fitzrovia
Grange Fitzrovia Hotel
Grange Fitzrovia Hotel London
Grange Fitzrovia London
Grange Fitzrovia Hotel London, England
Hotel Grange Fitzrovia
Fitzrovia Hotel
Grange Fitzrovia
Gem Fitzrovia Hotel Hotel
Gem Fitzrovia Hotel London
Gem Fitzrovia Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Gem Fitzrovia Hotel?

Gem Fitzrovia Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gem Fitzrovia Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Gem Fitzrovia Hotel on 26 May 2024 start from AU$284.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gem Fitzrovia Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and childcare services in the guestrooms, it's no surprise that Gem Fitzrovia Hotel is a hit with families.

Does Gem Fitzrovia Hotel serve breakfast?

Yeah, visitors give high marks to the continental breakfast here! Served on weekdays from 7:00 AM to 10:00 AM and weekends between 8:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Gem Fitzrovia Hotel?

No, Gem Fitzrovia Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Gem Fitzrovia Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Gem Fitzrovia Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Gem Fitzrovia Hotel?

No, only service animals are allowed.

Gem Fitzrovia Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 377 out of 1002 reviews" "
Rating 8 - Good. 396 out of 1002 reviews" "
Rating 6 - Okay. 136 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central London hotel
The stay was enjoyable but the bar was limited with its offering and fairly expensive
Stayed 2 nights in Feb 2024

10/10 Excellent

Belinda

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Won't be back
The gentleman who checked us in was really nice. The bed was hard as a rock and extremely uncomfortable and the pillow were flat and uncomfortable. So we didn't sleep very well. The website said it allowed late check out up until 5pm and when we asked to sleep later due to lack of sleep from flying from the US and we had a funeral to go to the next day the woman said no longer then noon. And then persisted to call us at 11:45 to rush us out. She wasn't very friendly so it left the end of a uncomfortable sleep and check to be a frustrating one. We won't be back.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing
I really don't think the hotel is worth of 4 star status, it lacks the finer details. Pillows were hard, no shaving mirror, no fridge. The kettle lead didn't reach the plug. Room was small, staff didn't offer any assistance or details of the hotel facilities. We ate out as we weren't encouraged to make use of the hotel restaurant. There was no atmosphere, we never saw other guests in the bar. Quite a faceless establishment. The accommodation was clean if basic. No fridge or shaving mirror, pillows were hard. Small towels rather than bath sheets. Toiletries in single use bottles. Hot water was scalding. Small TV, no catch up channels. Acceptable for a 3 star establishment, but not 4.
Stayed 3 nights in Feb 2024

10/10 Excellent

Trevor

Stayed 1 night in Feb 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Brand new bathroom. Good value.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
I’d definitely stay here again. Only minor complaints were that the hairdryer didn’t work and the bathroom mixer tap was very fickle and it was very hard to get any cold water out of it. But much better than lots of other London hotels I’ve stayed at and the staff were lovely.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sean

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Location and nothing else
The hotel is centrally located, close to transport as well as most of central London. My room was on the 4th floor and the double glazing helped keep street noise out. The room was warm and clean. The hotel itself is a bit dated. The entrance to the hotel is up a flight of stairs. There is no ramp to take luggage up and there was no porter so I ended up carrying my luggage up the stairs. I did have help carrying my luggage out when I checked out but had to specifically ask. I also found the overall look of the hotel a bit dated. The bed was uncomfortable, really hard and the pillows were flat and a bit lumpy. Not the type of bedding I was expecting at the price range for the hotel. The reception staff were oddly cold and I didn’t feel welcomed. They did however give me an earlier check-in at 1:30pm. But this was pointed out to me several times, as if a huge favour was being doled out. I’ve stayed at a couple of hotels within the last month as I’ve travelled in and out of London. This was by far the worst experience overall.
Stayed 2 nights in Feb 2024