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Cranley Hotel London

Property class: 3.5

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Room
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Bathroom

Reviews

4.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
10 Bina Gardens, South Kensington, London, England, SW5 0LA
  • Place, Cromwell Road
    ‪5 min walk‬
  • Place, Natural History Museum
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪54 min drive‬

Room options

Executive Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Double Room (with Four Poster Bed)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Suite

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Penthouse

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Cranley Hotel London puts you in the heart of London, within a 20-minute stroll of popular places like Natural History Museum and Kensington Gardens. Highlights at this boutique hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a free manager's reception and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 10 AM. .Attractions within a 30-minute walk of this 3.5-property class London City Centre hotel include Royal Albert Hall and Hyde Park.

What's nearby

  • Cromwell Road - 5 min walk - 0.4 km
  • Natural History Museum - 10 min walk - 0.9 km
  • Imperial College London - 12 min walk - 1.0 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Royal Albert Hall - 16 min walk - 1.4 km

Getting around

  • Gloucester Road Underground Station - 6 min walk
  • West Brompton Station - 13 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • ‪Fait Maison - ‬5 min walk
  • ‪Humphrey's Bar & Brasserie - ‬4 min walk
  • ‪ESQ - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪The Stanhope Arms - ‬5 min walk

About this property

Cranley Hotel London

A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Cranley Hotel London . The hotel can provide concierge services and limo/town car service.

This 3.5-star London hotel is smoke free.

  • 39 guestrooms or units
  • 4 levels
  • 3 buildings
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
Cranley Hotel London offers 39 air-conditioned accommodations with a safe and free newspapers. Cable televisions are provided. Bathrooms include bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 35 per day)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 9.95 per person
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Area rugs in public areas
  • Lift

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Each adult staying at the property must present valid photo identification at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 9.95 per person
  • Nearby parking fee: GBP 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Cranley
Cranley Hotel
Cranley Hotel London
Cranley London
The Cranley
Cranley Hotel London
Cranley Hotel London Hotel
Cranley Hotel London London
Cranley Hotel London Hotel London

Frequently asked questions

What is the cancellation policy at Cranley Hotel London ?

Cranley Hotel London offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Cranley Hotel London serve breakfast?

You bet, continental brekkie is available daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Cranley Hotel London ?

No, Cranley Hotel London does not offer an airport shuttle service.

What time are check-in & check-out at Cranley Hotel London ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cranley Hotel London ?

No, pets are not allowed.

Cranley Hotel London Reviews

Reviews

4.8
Rating 10 - Excellent. 90 out of 1000 reviews
Rating 8 - Good. 149 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 226 out of 1000 reviews
Rating 2 - Terrible. 363 out of 1000 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff , will definitely stay again
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and lovely staff, the bed was super comfortable - certainly met all of our needs for sightseeing
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, love the decor, room facilities are really good & is located in a really nice area of London.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Except for the location, this is a bad choice for visitors.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Good location and friendly staff. The rooms are very old, torn curtains, stains in the bathroom, broken handles.
Stayed 4 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but hotel in very poor condition needs an urgent refurbishment
Stayed 1 night in May 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near train station
Stayed 7 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some parts were worn but this is an old building,, all looked clean staff friendly breakfast limited but for the price overall good value . I would use again. Location good
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Room basic, dated but clean. Breakfast poor. Location excellent.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the curtains being broken resulting in no privacy and me needing to tie the broken curtain to the bed post, the hotel was easy to find, staff was polite, wifi was strong and consistent, room was spacious (rare for LDN) and clean, and the portable AC was mint. Overall great stay and I'd go again.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Weekend in Kensington

We really enjoyed the hotel. I agree with some reviewers comments about worn carpets and light bulbs out in the hotel. However, our room was large and comfortable, the location near the Gloucester St tube station was great, and the neighborhood was quiet. The hotel was clean and had the amenities we needed.
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but very hold and dirty.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very flexible staff
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bed was comfy no hot drinks in room but I only went to sleepso god enough if you're washing and sleeping
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Room comfort

Faded glory but I’d go back to stay again

A little ragged around the edges but good value and a great location. Images are accurate but perhaps taken in the 80’s!
Stayed 3 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever stayed in
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location, Our room was comfortable and spacious. The king size bed comfortable after a full day of activities in London. The shower, piping hot water every morning and night. Breakfast was more than adequate. A special shout out to Max, the day manager, always helpful and accommodating. We will come back.
Stayed 7 nights in May 2023
Verified review

6/10 Okay

Liked: Staff & service
Very quaint and comfy beds only down side no glasses or cups in room
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross. Never go here … we left too gross to stay over
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This should be taken off expedias list. It is the most run down disgusting dirty hotel I have ever stepped foot in and then walked out!
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Property needs some repairs, TV in room had no power cabl3, no remote, wallpaper was coming off in the bedroom, bathroom tap kept dripping, some draws were broken. Staff where friendly and kind. Furter the hotel is good to stay if you just need to sleep in the room.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel Very old construction Bathrooms are also very old Feel like haunted house
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
nothing is correct with this hotel
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Room comfort

Great location, average hotel.

It’s not that bad, great location, our room linens were clean and the shower had good pressure. Yes the hotel needs some renovations, the staff some training and the rooms thorough cleaning, especially the carpets but overall it’s not as bad as the reviews I read. Suggestion, some small bottles of water in the room would be nice and when serving bubbles and wine, it would be great if it was chilled.
Stayed 1 night in Jul 2023