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Charlotte Street Hotel, Firmdale Hotels

4.5 star property
Luxury boutique hotel, walk to Russell Square

Choose dates to view prices

Charlotte Street Hotel, Firmdale Hotels

Photo gallery for Charlotte Street Hotel, Firmdale Hotels

Deluxe Room
Front of property
Property entrance
Breakfast, lunch and dinner served
Shower, designer toiletries, hair dryer, dressing gowns

Overview of Charlotte Street Hotel, Firmdale Hotels

Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available

Explore the area

Map
15-17 Charlotte Street, London, England, W1T 1RJ
  • Popular LocationOscar1 min walk
  • Popular LocationLondon Euston Station18 min walk
  • Popular LocationLondon Paddington Station5 min drive
  • AirportLondon (LHR-Heathrow)48 min drive

Room options

View all photos for Loft Suite

Loft Suite

Loft Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Bidet
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Bidet
Bathrobes
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Heating
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Heating
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Room
The Soho Hotel, Firmdale Hotels
Spa
Free WiFi
Restaurant
Air conditioning
4.9 out of 5, Exceptional, (681)
The price is AU$1,242
for 1 night
includes taxes & fees
2 May - 3 May
The Soho Hotel, Firmdale Hotels

About the area

London

A luxury stay in the heart of London awaits you at Charlotte Street Hotel, Firmdale Hotels. Within just a 10-minute stroll, you'll find popular attractions like Tottenham Court Road and Russell Square. Highlights at this family-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Oscar, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 43 square feet (4 square metres) of event facilities include meeting rooms and conference space, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas, a gym and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class London City Centre hotel include Regent Street and Oxford Circus.

What's nearby

  • Russell Square - 8 min walk
  • The British Museum - 10 min walk
  • Piccadilly Circus - 15 min walk
  • Trafalgar Square - 18 min walk
  • Buckingham Palace - 7 min drive

Getting around

  • Goodge Street Underground Station - 4 min walk
  • Tottenham Court Road Station - 6 min walk
  • Heathrow Airport (LHR) - 56 min drive

Restaurants

  • Said Dal 1923 - 1 min walk
  • Where the Pancakes Are - 1 min walk
  • Duke of York - 1 min walk
  • Fitzroy Tavern - 1 min walk
  • ROKA Charlotte Street - 1 min walk

About this property

Charlotte Street Hotel, Firmdale Hotels

Luxury boutique hotel, walk to Russell Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Meeting rooms and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the luxury Charlotte Street Hotel, Firmdale Hotels. Parking is available for a fee.

This 4.5-star London hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 5 levels
  • Conference rooms
  • 43 sq ft of conference space
  • 4 sq. m of conference space
  • Built in 2000
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Charlotte Street Hotel, Firmdale Hotels offers 52 accommodations with iPod docking stations and DVD players. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include minibars and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (GBP 66 per day)

Food and drink

  • Daily full breakfast available 7 AM–11 AM for a fee: GBP 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oscar

Things to do

  • Gym
  • Library

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 43 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 5 floors
  • Building
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 66.0 per night.
  • Cots (infant beds) are available for GBP 66.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 26 per person
  • Valet parking fee: GBP 66 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charlotte Street Hotel, Firmdale Hotels Hotel
Charlotte Street Hotel London
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England
Charlotte Street Hotel, Firmdale Hotels London
Charlotte Street Hotel, Firmdale Hotels Hotel London

Frequently asked questions

What is the cancellation policy at Charlotte Street Hotel, Firmdale Hotels?

Charlotte Street Hotel, Firmdale Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Charlotte Street Hotel, Firmdale Hotels?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Charlotte Street Hotel, Firmdale Hotels on 21 Apr 2024 start from AU$870.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Charlotte Street Hotel, Firmdale Hotels?

Yep, Charlotte Street Hotel, Firmdale Hotels has valet parking for GBP 66 per day.

What makes Charlotte Street Hotel, Firmdale Hotels a romantic place to stay?

A lounge bar and 24-hour room service, as well as Frette Italian sheets and massage services available in the guestrooms, help set the scene for a romantic weekend at Charlotte Street Hotel, Firmdale Hotels.

Is Charlotte Street Hotel, Firmdale Hotels family-friendly?

You bet! With amenities like kids' meals and babysitting services, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise Charlotte Street Hotel, Firmdale Hotels is a hit with families.

Does Charlotte Street Hotel, Firmdale Hotels serve breakfast?

Yep, full brekkie is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Charlotte Street Hotel, Firmdale Hotels?

No, Charlotte Street Hotel, Firmdale Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Charlotte Street Hotel, Firmdale Hotels?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Charlotte Street Hotel, Firmdale Hotels?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Charlotte Street Hotel, Firmdale Hotels?

No, only service animals are allowed.

Charlotte Street Hotel, Firmdale Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 138 out of 168 reviews" "
Rating 8 - Good. 24 out of 168 reviews" "
Rating 6 - Okay. 4 out of 168 reviews" "
Rating 4 - Poor. 1 out of 168 reviews" "
Rating 2 - Terrible. 1 out of 168 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Biljana

Stayed 7 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Sophistication
Excellent Hotel. Amazing Service. One of the best hotels I have ever stayed at.
Stayed 5 nights in Dec 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in great location
Stayed 1 night in Sep 2023

10/10 Excellent

Risa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel!
Stayed 6 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super decor
Stayed 2 nights in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel for our family of 5! Would definitely stay here again!
Stayed 3 nights in Jul 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Stunning…
This is our 3rd stay with the Firmdale group and Charlotte St doesn’t disappoint… perfect location within easy walking distance of both Regent St and Soho yet quiet at night. Room 100 was beautiful - Kit Kemp at her finest… If you can book room to include breakfast as can be quite pricy as everything is itemised but otherwise simply stunning.
Room 100 is amazing - 1st floor overlooking Charlotte St.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very centrally located. The attention to detail by the staff was greatly appreciated. Cleanliness and quality of rooms was 5-star.
Stayed 2 nights in Jul 2023

8/10 Good

wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023