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Hotel Description

At Carlton you'll be 1.8 km (1.1 mi) from The British Museum and 1.1 km (0.7 mi) from Russell Square. Highlights at this hotel include free in-room WiFi.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and tour/ticket assistance. Other amenities include luggage storage and an elevator.

With a stay at this London City Centre hotel, you'll be 2.6 km (1.6 mi) from Covent Garden Market and 2.8 km (1.7 mi) from Leicester Square.

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Carlton ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Carlton

Everyone (2)
2 out of 5
Receptionist forgot that a a mile goes a long way. Close to Kings Cross and St Pancras. No in structuring about breakfast the other guests were milling round and there was no one clearing the tables or informing guests of what they needed to do. We are people who will pass on good experiences and not so good experiences so while this place is handy to the stations and underground, the cleanliness of the bathroom has a lot to be desired. Long black hairs I my shower and on the bathroom floor. Best thing, sheets clean and bed comfortable or I may just have been very tired.

Posted by on 29 Sep. 2019

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2 out of 5
Dated sub standard noisy however great location for connecting international trains

Posted by on 22 Aug. 2015

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Property Features

Carlton offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi. This London hotel is smoke free.

  • 32 guestrooms or units
  • 4 levels
  • 2 buildings
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: King's Cross Station (0.4 km / 0.2 mi)
  • Metro station: King's Cross & St. Pancras Underground Station (0.3 km / 0.2 mi)

Room Amenities

Carlton offers 32 accommodations with coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

  • Television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer available
  • Iron and ironing board available
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This hotel will place an authorization for one night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 2
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Carlton Hotel London
  • Carlton London
  • Carlton Hotel
  • Carlton London
  • Carlton Hotel London

You should know

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.