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3.5 out of 5

"Staff were lovely and the location near the underground is great. But our room had a poorly laid out bathroom, with the wc in a tight spot between th ... " More

By a verified traveller on Fri 30 Jun 2017

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Hotel Description

Best Western The Boltons puts you in the heart of London, within a 20-minute stroll of popular places like Kensington High Street and Natural History Museum. Highlights at this hotel include in-room free WiFi and free Internet.

All 56 rooms feature flat-screen TVs with digital channels, and you can enjoy coffee/tea makers, safes, and hair dryers. Additionally, room service, irons/ironing boards, and desks are available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include laundry facilities, express check-out, and dry cleaning/laundry services. Each morning to-go breakfast is served between 7 AM and 10 AM.

Attractions within a 20-minute walk of this 4-star London City Centre hotel include Kensington Gardens and Olympia Conference and Exhibition Centre.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$79* Per night/room 26 Oct. - 27 Oct.

Family Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Best Western The Boltons ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western The Boltons

Everyone (2)
3 out of 5

Room in poor condition

Pros: Staff and location
Cons: replace the carpet, renovate the bathroom and put an air conditioner in.
Location: Underground. That's about it.
Staff were lovely and the location near the underground is great. But our room had a poorly laid out bathroom, with the wc in a tight spot between the wall and bath. Carpet was stained and there was no functioning air conditioning. The fan in the bathroom was ineffective also. The beds were ok though.

Posted by , from Australia on 30 Jun. 2017

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4 out of 5

Very convenient to the station.

Small friendly hotel. Well located for services, train and banks.

Posted by on 14 Sep. 2016

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western The Boltons offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. Best Western The Boltons also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 4-star London hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (21.9 km / 13.6 mi)
  • Train station: Kensington (Olympia) Station (1.6 km / 1 mi)
  • Metro station: Earl's Court Station (0.2 km / 0.1 mi)

Room Amenities

Best Western The Boltons offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This hotel will place an authorization for the security deposit at time of check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 35 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Boltons
  • Best Western Boltons Hotel
  • Best Western Boltons Hotel London
  • Best Western Boltons London
  • Boltons Best Western
  • Boltons Hotel
  • Boltons Hotel Best Western
  • Best Western The Boltons Hotel London
  • BEST WESTERN The Boltons London, England
  • Best Western Boltons B&B London
  • Best Western Boltons B&B
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  • Best Western The Boltons London
  • Best Western The Boltons Hotel London

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.