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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Photo gallery for Sandman Hotel & Suites London Downtown

Lobby
Interior
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette
Junior Suite, 1 King Bed, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking available
The current price is AU$120
includes taxes & fees
3 Sept - 4 Sept

Explore the area

View map
374 Dundas St, London, ON, N6B1V7
  • London Convention Center
    ‪6 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Budweiser Gardens
    ‪15 min walk‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

London

Sandman Hotel & Suites London Downtown puts you in the heart of London, within just a 10-minute stroll of Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Free full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Downtown London hotel include Budweiser Gardens and University of Western Ontario.

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Budweiser Gardens - 15 min walk - 1.3 km
  • University of Western Ontario - 8 min drive - 3.3 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬5 min walk
  • ‪Pizza Rounds - ‬2 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Hindi, Spanish

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 621 reviews
The price is AU$149
includes taxes & fees
7 Sept - 8 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 3 Sept 2025 start from AU$119.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites London Downtown?

Yep, Sandman Hotel & Suites London Downtown has a self car park for CAD 18.08 per day.

Does Sandman Hotel & Suites London Downtown serve breakfast?

You bet, free full breakfast is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sandman Hotel & Suites London Downtown?

No, Sandman Hotel & Suites London Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Sandman Hotel & Suites London Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 383 out of 1306 reviews
Rating 8 - Good. 407 out of 1306 reviews
Rating 6 - Okay. 281 out of 1306 reviews
Rating 4 - Poor. 120 out of 1306 reviews
Rating 2 - Terrible. 115 out of 1306 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Henry

Travelled with family, Travelled with partner
Liked: Cleanliness
the surprise additional parking fee was not disclosed till very late in the booking process. the hotel was just average and less than oi would expect from a Sandman Hotel. Breakfast less than expected
Stayed 1 night in May 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness
As always, a great hotel that treats you well. Great restaurants and oubs within walking distance.
Stayed 1 night in May 2025

10/10 Excellent

Kaleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

John, Kitchener

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, good shower, sketchy neighbourhood
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Stayed 2 nights in Feb 2025

8/10 Good

jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Other than the complimentary breakfast and the group home next door it was decent
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice all around
Stayed 1 night in May 2025

8/10 Good

Steven

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The property itself was fine. Clean rooms and very nice staff. The area around the hotel was in a rougher part of town with homeless people milling about.
Stayed 1 night in May 2025

6/10 Okay

Beatrice

Travelled with partner
Liked: Staff & service
Being down town was a little bit nervous. Went out to dinner, so we walked about 1/2 a block, a little disturbing what happens on the streets in cities
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful 🙂 very acommodating i would definitely recommend
Stayed 3 nights in May 2025

6/10 Okay

Darryl

Travelled with family
Liked: Cleanliness, room comfort

Homeless shelter

When we pulled up to the hotel we were greeted by alot of homeless people, the 1st 1 we spotted had his pants down,i would not have been comfortable having a child with me. Thank god it had underground parking to put my mind at ease a bit. Then once we check in they tell us that its an extra $16 a car to park on the property, we selected this hotel because it was a bit cheaper but once that is added on all savings are gone and its not worth the anxiety of worrying about our vehicles.
Stayed 1 night in May 2025

6/10 Okay

Gillian

Travelled with partner
It was fine for one night.
Stayed 1 night in May 2025

6/10 Okay

Steve

Travelled with family
Generally clean and well kept. Did not appreciate the homeless drug addicts just outside the hotel. They were noisy and made me feel unsafe. Also did not appreciate the additional charge for parking on the premises. And my security deposit was not refunded yet.
Stayed 1 night in May 2025

8/10 Good

Krystal

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

billy-dee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but surrounding with lots of junkies...close to everything restaurant corner store all kinds of stores breakfast is great and convenient...second time there and not my last will book again in the future
Stayed 1 night in May 2025

8/10 Good

Harrison

Stayed 2 nights in May 2025

10/10 Excellent

Trent

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
To many young homeless kids garbage around front steps of les next door
Stayed 4 nights in May 2025

10/10 Excellent

Charity

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our two rooms were very quiet. They were clean. The carpet at first look seemed dirty, but we realized it was worn spots. Upgrades in progress. Breakfast was generous and delicious. Offstreet, gated parking was great esp. for women traveling alone. The homeless population in the area was initially a concern, but we had no issues. We didn't feel unsafe. There was plenty of other pedesterian traffic when we were out, too, even at 11:00 P.M.
Stayed 1 night in May 2025

8/10 Good

William

Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly service, safe and lovation was very good.
Stayed 1 night in May 2025

8/10 Good

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs more fresh food for breakfast including more whole grain and items made on site rather than made off site. More actual cutlery and ceramic dishes and cups should be available rather than plastic and disposable packaging. Drying racks or rods should be made available for drying towels.
Stayed 3 nights in May 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommending

Highly recommending very nice beautiful rooms renovated refresh smells good very nice beautiful staying in London downtown London Ontario
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff very friendly. Breakfast was great. The property next door not the greatest prople hanging around but they were harmless.
Stayed 2 nights in May 2025

2/10 Terrible

Nadine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty and old. The surroundings were not safe for anyone.
Stayed 1 night in May 2025