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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking
Interior
Free daily full breakfast
Executive Suite, 1 King Bed, Non Smoking
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$146
includes taxes & fees
14 Jan - 15 Jan

Explore the area

View map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(64 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

London

Sandman Hotel & Suites London Downtown puts you in the heart of London, within just a 10-minute stroll of Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Free full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Downtown London hotel include Budweiser Gardens and University of Western Ontario.

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • Centennial Hall - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Budweiser Gardens - 15 min walk - 1.3 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Variety Cafe - ‬7 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 13 Jan 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 14 Jan 2026 start from AU$146.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites London Downtown?

Yep, Sandman Hotel & Suites London Downtown has a self car park for CAD 18.08 per day. A self car park is also available, for a fee.

Does Sandman Hotel & Suites London Downtown serve breakfast?

You bet, free full breakfast is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sandman Hotel & Suites London Downtown?

No, Sandman Hotel & Suites London Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Sandman Hotel & Suites London Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 427 out of 1382 reviews
Rating 8 - Good. 411 out of 1382 reviews
Rating 6 - Okay. 295 out of 1382 reviews
Rating 4 - Poor. 135 out of 1382 reviews
Rating 2 - Terrible. 114 out of 1382 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Cleanliness
i paid extra for a kitchenette but the front lobby says she'll send someone up with coffee packets SOMETIME AFTER 6PM!!! I offered to go downstairs and get it myself but she said no, not possible for her to get any. I guess managers aren't allowed access to the room supplies? $200/night and i can't get coffee until after 6pm?!? are you kidding me??? but at least there are twenty or so homeless junkies at the front door!
Stayed 4 nights in Oct 2025

2/10 Terrible

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
no blackout drapes (like advertised), not even remotely soundproof (like advertised), no coffee for the kitchentte (like advertised). But at least the entire property is surrounded (literally) on all sides by homeless junkies looking like they will stab you for a nickel. Multiple calls to the lobby went ignored and the signs pointing to the guest laundry are false - no laundry room where the signs are. $200/night for nothing but lies and false advertising, and bad service. we had a choice down to two places and choose Sandman for the newspapers and blackout drapes. without the drapes we are forced awake at the crack of dawn each morning with the sun glaring directly in your eyes and there is nothing you can do about it (technically there ARE black out drapes, they just don't qualify as blackout drapes when THEY CANNOT BE CLOSED!!!!!) holiday ruined, thanks expedia and sandman.
Stayed 2 nights in Oct 2025

2/10 Terrible

Melizane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff is really nice, but the location is really bad. It is beside a homeless shelter , the girl at the front desk was telling me that at night the homeless are trying to open all the cars door that are parked in their parking lot behind the hotel I was feeling so uncomfortable that I left as fast a i got there….
Stayed 1 night in Oct 2025

10/10 Excellent

Rukshika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean room, staff were friendly, breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peisan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no breakfast. Would be nice if there are some continental breakfast.
Stayed 5 nights in Aug 2025

10/10 Excellent

Denys

Stayed 2 nights in Sep 2025

6/10 Okay

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Sam, Paris

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

4/10 Poor

Melanie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. The property is surrounded by shelters and a high level of homelessness and addicts. The rooms appeared clean but walls were covered in dust. The foyer carpets are badly stained and are in desperate need of replacement or at the very least a shampoo!
Stayed 1 night in Oct 2025

6/10 Okay

Rahul

Business traveller
Liked: Staff & service
Noise
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely return!

I was pleasant the staff was friendly and accommodating. My room was clean, comfortable over all wonderful experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really good but lots of homeless and noisy at night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great place to stay, affordable rooms, clean, great staff and a nice breakfast.
Stayed 1 night in Oct 2025

4/10 Poor

Dawna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beds were terrible
Stayed 1 night in Oct 2025

10/10 Excellent

June

Stayed 1 night in Jul 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a quick evening visit to London. The hotel was close to our destination, the room was clean, and the staff were very friendly. Breakfast was substantial.
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Stayed 1 night in Sep 2025

2/10 Terrible

Kyle

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t usually have the need to send hotels emails however this warrants it. My employees experience at the Sandman Hotel in London, Ontario was so disturbing that I feel obligated to speak up. From the moment he arrived, the surroundings were unsettling—there were individuals clearly under the influence loitering around the property, making it feel unsafe and unwelcoming. Inside, things went from bad to worse. His room was infested with cockroaches. He spotted them crawling on the dresser around his food, I could only imagine how many were in and around the area. It is absolutely disgusting and unacceptable. The room felt dirty and poorly maintained, and I couldn’t sleep comfortably knowing the hygiene was so compromised.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

4/10 Poor

debra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place is very shabby, watched two people pass out, needing a arcan dose. Toilet very low, and not flushing well. Along with the 5 am wake-up call to us that was not requested. Stayed there as its Canadian owned. Opps!
Stayed 1 night in Oct 2025