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4.0 out of 5

"Not a suitable hotel for our age group - over 65 - OK for young people " More

By a verified traveller on Fri 25 Nov 2016

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Hotel Description

A luxury stay in London awaits you at Ace Hotel London Shoreditch. Within a 5-minute stroll you'll find Brick Lane and Liverpool Street within a 15-minute walk. Highlights at this hotel include 3 bars/lounges, a restaurant, and a nightclub.

All 258 individually decorated rooms feature LED TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Minibars provide refreshments, and room service makes dining in an option. Nice touches to enhance your stay include bathrobes and free toiletries. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Hoi Polloi, is open for breakfast, brunch, lunch, and dinner. Miranda is the hotel's own bar. Enjoy the fitness center and sauna as well as access to free bike rentals. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Full breakfast is available daily between 7 AM and noon. There's also the convenience of car rentals on site.

Attractions within a 20-minute walk of this 5-star London City Centre hotel include The Gherkin and Financial District.

Ace Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Deluxe, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ace Hotel London Shoreditch ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ace Hotel London Shoreditch

Everyone (1) Other (1)
5 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Mostafa, Managing Director

Thank you so much for your feedback. We hope to welcome you again in the near future.

3 out of 5

Not suitable for 30 and over

Pros: Staff really great
Cons: Don't know
Location: Not for me
Not a suitable hotel for our age group - over 65 - OK for young people

Posted by , from Australia on 25 Nov. 2016

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Comment from Hotel Management

21 Dec. 2016 by Jamie

Hey Helen, We are very glad you got on well with the team here. Sorry that you didn't find the hotel for you, we do welcome people of all ages. Hope to welcome you back in the future. Jamie and the Ace team

Property Features

Ace Hotel London Shoreditch offers its guests a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. There are 6 meeting rooms available. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Ace Hotel London Shoreditch. This 5-star London hotel is smoke free.

  • 258 guestrooms or units
  • 7 levels
  • 3 bars or lounges
  • Dining venue
  • Nightclub
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London City Airport (LCY) (11.1 km / 6.9 mi)
  • Train station: Shoreditch High Street Overground Station (0.2 km / 0.2 mi)
  • Metro station: Old Street Underground Station (0.8 km / 0.5 mi)

Room Amenities

Ace Hotel London Shoreditch offers 258 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. 32-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.

Hoi Polloi - This restaurant serves breakfast, brunch, lunch, and dinner.

Miranda - Onsite bar. Open select days.

Gallery Bar - This lobby lounge serves breakfast, brunch, and lunch.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. Third-party authorization forms are not accepted within 72 hours of check-in.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 0 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17 per person (approximately)
  • Nearby parking fee: GBP 22 per day (open 24 hours)
  • Pet fee: GBP 0 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ace Hotel London Shoreditch
  • Ace Hotel Shoreditch
  • Ace London
  • Ace London Hotel
  • Ace London Shoreditch
  • Ace Shoreditch
  • Hotel Ace London
  • Hotel Shoreditch Ace
  • London Ace
  • London Ace Hotel
  • Ace Hotel London Shoreditch England
  • Crowne Plaza London Shoreditch Hotel London
  • Ace London Shoreditch London
  • Ace Hotel London Shoreditch Hotel
  • Ace Hotel London Shoreditch London
  • Ace Hotel London Shoreditch Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.