For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A family-friendly stay in Kuta awaits you at Novotel Lombok Resort and Villas. Within just a 15-minute stroll, you'll find Serenting and Torok Bare Beach and Seger Beach. Highlights at this beachfront hotel include 3 outdoor swimming pools, a private beach, and a restaurant.
LCD TVs with satellite channels are featured in all 102 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include bathrobes, slippers, and free toiletries. Safes, hair dryers, and phones are also available.
A day of pampering can include hot stone massages and body scrubs along with aromatherapy and reflexology. The restaurant, Spice Market, serves regional cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the free kids' club, fitness center, and kids' swimming pool as well as access to boat tours. Conference space and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, free supervised kids' activities, and free use of bicycles. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 4-star Kuta hotel, you'll be 1.5 km (1 mi) from Kuta Beach.
Novotel Lombok Resort and Villas ratings based on 13 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Novotel Lombok Resort and Villas
Everyone (3)Couples (6)Family (4)
5 out of 5
Posted by a verified traveller on 26 Aug. 2019
Was this review helpful to you?
4 out of 5
Great location with beach access direct from hotel grounds.
Posted by a verified traveller on 8 Jun. 2018
Was this review helpful to you?
Comment from Hotel Management
14 Jun. 2018
by Robby Irawan Asst. Guest Experience Manager
Dear guest,
Greetings from Novotel Lombok Resort and Villas!
Thank you for sending us your feedback regarding your stay at Novotel Lombok Resort & Villas.
We are delighted to know you had a great stay with us.
Again thank you for staying with us during your stay in Lombok and we look forward to welcome you back soon.
Regards,
Robby Irawan
Asst. Guest Experience Manager
5 out of 5
Upgrade to a villa
Booked superior room however on arrival we were shown villa upgrade for only minimal more dollars . Own pool and private and beautiful. Food and drink at hotel expensive cf town which is 5 mins away via scooter. Staff super friendly and helpful and great enviromment
Posted by mark and sandy, from australia on 3 Jul. 2016
Was this review helpful to you?
Comment from Hotel Management
by Charles
Dear Mark,
Warmest Greetings from Novotel Lombok Resort & Villas.
Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas.
I am delighted to hear that you enjoyed your stay with us and that you were impressed by the hotel beautiful view and our friendly staff. We particularly appreciate your comments as you provide us with valuable encouragement and help us in our constant endeavor to offer the finest levels of hospitality to our guests, which will work as an additional motivation to continue our commitment and dedication to excellent hospitality. We will be continuously doing our extra efforts to ensure all of our customers have a memorable experience.
I do hope that you can visit us again soon and that I have a chance to meet you personally and ensure that you would have a better experience.
Once again thank you for sharing your great feedback and we are looking forward to welcoming you back to the resort in the nearest future.
Sincerely,
Charles Choi,
General Manager
Posted by Angela, from Australia - WA - Perth on 29 May 2014
Was this review helpful to you?
Comment from Hotel Management
29 May 2014
by
Dear Valued Guest,
Thank you for choosing Novotel to spend your holidays and for taking the time to share your experiences regarding your recent stay with us.
Your remarks and suggestions are much appreciated as they help us improve both our service and our product.
We look forward to the opportunity of your return visit and to have the privilege of being of service to you again in the future.
Warm regards.
4 out of 5
Pros:Buffet Breakfast
Cons:Expensive
Location:Tranquil, Good location for surfing
Facilities: Above average; Value: Moderate; Service: Professional; Cleanliness: Pleasant;
You will need to hire a scooter to get around to all the surf spots
Posted by Josie, from Australia - WA - Regional WA on 14 Aug. 2013
Was this review helpful to you?
5 out of 5
Pros:Beautiful location
Cons:Had to leave
Location:Wonderful
Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;
Posted by Richard, from Australia - VIC - Regional VIC on 7 Aug. 2013
Was this review helpful to you?
4 out of 5
Pros:Realxing
Cons:Large resort
Location:Away from it all
Facilities: Good; Value: Reasonable; Service: Friendly; Cleanliness: Faultless;
Not far to surfing
Posted by Mylin, from Australia - NSW - Sydney on 20 Mar. 2013
Posted by Amanda, from Australia - VIC - Melbourne on 15 Nov. 2012
Was this review helpful to you?
4 out of 5
Pros:Beautiful decor and buildings, really lovely
Cons:Location miles from anywhere and given wrong prices when booking transport through hotel. Hotel would not allow us to catch a taxi that had pulled up
Location:Miles from anywhere
Facilities: Bathroom needs repairs ; Value: Average price; Service: Inaccurate prices given; Cleanliness: room spotless bathrm not;
Pool was useless, elevated way above ground so you could not sit beside the pool
Posted by Sue, from Australia - WA - Perth on 29 Jul. 2012
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Bring your whole family to Novotel Lombok Resort and Villas for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a fitness center, a garden, and a terrace. Self parking is free. This 4-star Kuta hotel is smoke free.
1 building
102 guestrooms or units
3 levels
60 sq m of conference space
Built in 1997
Dining venue
Bar or lounge
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Game room or arcade
Terrace
Garden
Gift shop
No smoking on site
Lockers available
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 3
Children's pool
Supervised childcare/activities (free)
Free WiFi
Children's club (free)
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Lombok (LOP-Lombok Intl.) (18.9 km / 11.8 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Novotel Lombok Resort and Villas offers 102 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Coffee maker
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Bidet
Telephone
Iron and ironing board available
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests can enjoy buffet breakfast for a fee.
Spice Market - This beachfront restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.
Vue Restaurant - This restaurant specializes in seafood and serves dinner only. Open daily.
24-hour room service is available.
Spa Services
Hot stone massage
Number of treatment rooms 4
Reflexology
Couples treatment rooms
Manicures and pedicures
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for IDR 455000.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Novotel Lombok Resort and Villas
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Staffed front desk
Service animals not allowed
Debit cards
Number of children who can stay for free – 2
Fees
Guests will be asked to pay the following charges at the property:
New Year's Eve (31 December) Gala Dinner per adult: IDR 1400000
New Year's Eve (31 December) Gala Dinner per child: IDR 700000 (from 5 to 15 years old)
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between IDR 151250 and IDR 151250 per person (approximately)
Airport shuttle fee: IDR 175000 per vehicle (one way)
Rollaway bed fee: IDR 455000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Lombok Novotel
Novotel Lombok
Novotel Lombok Hotel
Novotel Lombok Hotel Kuta
Novotel Lombok Kuta
Novotel Lombok Hotel Lombok
Novotel Lombok Resort Villas Kuta
Novotel Lombok Resort Villas
Novotel Lombok Villas Kuta
Novotel Lombok Villas
Novotel Lombok And Villas Kuta
Novotel Lombok Resort and Villas Kuta
Novotel Lombok Resort and Villas Hotel
Novotel Lombok Resort and Villas Hotel Kuta
You should know
Novotel Lombok Resort and Villas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /Lombok-Hotels-Novotel-Lombok-Resort-and-Villas.h78585-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Lombok-Hotels-Novotel-Lombok-Resort-and-Villas.h78585-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
