4.4 out of 5

"Great location with beach access direct from hotel grounds. " More

By a verified traveller on Fri 08 Jun 2018

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Hotel Description

A family-friendly stay in Kuta awaits you at Novotel Lombok Resort and Villas. Within just a 15-minute stroll, you'll find Kuta Beach and Serenting and Torok Bare Beach. Highlights at this beachfront hotel include 3 outdoor swimming pools, a private beach and a restaurant.

All 102 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, sofa beds and coffee/tea makers. You'll find nice touches like slippers and free toiletries to enhance your stay. 24-hour room service, free bottled water and safes are also available.

A day of pampering can include massages and mani/pedis. The restaurant, Spice Market, serves regional cuisine and is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the free kids' club, fitness centre and kids' swimming pool as well as access to horse riding/rentals. Business travellers can take advantage of conference space and a business centre. Plus you'll find free WiFi in public areas and free supervised kids' activities. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.

In proximity to this 4-star Kuta hotel you'll find Pink Beach.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$123* Per night/room 22 Sep. - 23 Sep.

Deluxe Room, Terrace (Family Rooms)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Villa (Garden Pool Sasak)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Villa (Private Sasak)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Lombok Resort and Villas ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Lombok Resort and Villas

Everyone (3) Couples (5) Family (4)
4 out of 5
Great location with beach access direct from hotel grounds.

Posted by on 8 Jun. 2018

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Comment from Hotel Management

14 Jun. 2018 by Robby Irawan Asst. Guest Experience Manager

Dear guest, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us your feedback regarding your stay at Novotel Lombok Resort & Villas. We are delighted to know you had a great stay with us. Again thank you for staying with us during your stay in Lombok and we look forward to welcome you back soon. Regards, Robby Irawan Asst. Guest Experience Manager

5 out of 5

Upgrade to a villa

Booked superior room however on arrival we were shown villa upgrade for only minimal more dollars . Own pool and private and beautiful. Food and drink at hotel expensive cf town which is 5 mins away via scooter. Staff super friendly and helpful and great enviromment

Posted by , from australia on 3 Jul. 2016

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Comment from Hotel Management

by Charles

Dear Mark, Warmest Greetings from Novotel Lombok Resort & Villas. Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to hear that you enjoyed your stay with us and that you were impressed by the hotel beautiful view and our friendly staff. We particularly appreciate your comments as you provide us with valuable encouragement and help us in our constant endeavor to offer the finest levels of hospitality to our guests, which will work as an additional motivation to continue our commitment and dedication to excellent hospitality. We will be continuously doing our extra efforts to ensure all of our customers have a memorable experience. I do hope that you can visit us again soon and that I have a chance to meet you personally and ensure that you would have a better experience. Once again thank you for sharing your great feedback and we are looking forward to welcoming you back to the resort in the nearest future. Sincerely, Charles Choi, General Manager

4 out of 5
Location: Tranquil
Facilities: Above average; Value: Moderate; Service: Professional; Cleanliness: Pleasant;

Posted by , from Australia - WA - Perth on 29 May 2014

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Comment from Hotel Management

29 May 2014 by

Dear Valued Guest, Thank you for choosing Novotel to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. Your remarks and suggestions are much appreciated as they help us improve both our service and our product. We look forward to the opportunity of your return visit and to have the privilege of being of service to you again in the future. Warm regards.

4 out of 5
Pros: Buffet Breakfast
Cons: Expensive
Location: Tranquil, Good location for surfing
Facilities: Above average; Value: Moderate; Service: Professional; Cleanliness: Pleasant; You will need to hire a scooter to get around to all the surf spots

Posted by , from Australia - WA - Regional WA on 14 Aug. 2013

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5 out of 5
Pros: Beautiful location
Cons: Had to leave
Location: Wonderful
Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

Posted by , from Australia - VIC - Regional VIC on 7 Aug. 2013

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4 out of 5
Pros: Realxing
Cons: Large resort
Location: Away from it all
Facilities: Good; Value: Reasonable; Service: Friendly; Cleanliness: Faultless; Not far to surfing

Posted by , from Australia - NSW - Sydney on 20 Mar. 2013

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4 out of 5
Pros: Beach side
Cons: Far from anything
Location: far from everything
Facilities: Above average; Value: Reasonable; Service: Helpful, Polite; Cleanliness: Pleasant; honeymooners

Posted by , from Indonesia on 5 Jan. 2013

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5 out of 5
Pros: The rooms were excellent and the complex itself very interesting with attention to detail
Location: Perfect, Inspiring, Outstanding
Facilities: Outstanding; Value: Fantastic, Amazing; Service: Outstanding; Cleanliness: Spotless;

Posted by , from Australia - VIC - Melbourne on 15 Nov. 2012

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4 out of 5
Pros: Beautiful decor and buildings, really lovely
Cons: Location miles from anywhere and given wrong prices when booking transport through hotel. Hotel would not allow us to catch a taxi that had pulled up
Location: Miles from anywhere
Facilities: Bathroom needs repairs ; Value: Average price; Service: Inaccurate prices given; Cleanliness: room spotless bathrm not; Pool was useless, elevated way above ground so you could not sit beside the pool

Posted by , from Australia - WA - Perth on 29 Jul. 2012

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5 out of 5
Pros: The staff service always willing to help/
Cons: Nothing
Location: Perfect, Wonderful, Away from it all
Facilities: Outstanding; Value: Bargain; Service: Go the extra mile; Cleanliness: Pristine; special place to stay

Posted by , from Australia - TAS - Launceston on 13 Jul. 2012

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About the Novotel Lombok Resort and Villas

Location Pantai Putri Nyale, Kuta, Lombok 83001

Property Features

Simply step outside to unwind on the hotel's beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Novotel Lombok Resort and Villas for summer fun including 3 the outdoor swimming pools, the free kids' club and the kids' pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a fitness centre and a garden. Self parking is free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 60 sq. m of conference space
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Gift shop

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lombok (LOP-Lombok Intl.) (19 km / 11.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Lombok Resort and Villas offers 102 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation is furnished with single sofa beds. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary slippers and complimentary toiletries. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Spice Market – This beachfront restaurant specialises in regional cuisine and serves breakfast, lunch and dinner.

Vue Restaurant – This restaurant specialises in seafood and only serves dinner. Open daily.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 455000 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Novotel Lombok Resort and Villas

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • Maximum number of children who can stay free 2

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1400000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 700000 (from 5 to 15 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between IDR 151250 and IDR 151250 for adults, and IDR 0 and IDR 151250 for children (approximately)
  • Airport shuttle fee: IDR 175000 per vehicle (one way)
  • Rollaway bed fee: IDR 455000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lombok Novotel
  • Novotel Lombok
  • Novotel Lombok Hotel
  • Novotel Lombok Hotel Kuta
  • Novotel Lombok Kuta
  • Novotel Lombok Hotel Lombok
  • Novotel Lombok Resort Villas Kuta
  • Novotel Lombok Resort Villas
  • Novotel Lombok Villas Kuta
  • Novotel Lombok Villas

You should know

  • Novotel Lombok Resort and Villas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.