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Mercure Carlton Rioja

4.0 star property
Hotel in Logroño with a 24-hour front desk

Photo gallery for Mercure Carlton Rioja

Terrace/patio
Bar (on property)
Habitación Standard con 2 camas
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Air conditioning
  • Free WiFi
The current price is AU$150
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Gran Vía del Rey D. Juan Carlos I, 5, Logroño, La Rioja, 26002
  • Place, Sala de Exposiciones Ibercaja
    ‪2 min walk‬
  • Place, Calle del Laurel
    ‪3 min walk‬
  • Place, Bodegas Franco Espanolas
    ‪13 min walk‬
  • Airport, Logrono (RJL-Agoncillo)
    ‪12 min drive‬

Room options

View all photos for Habitación Individual, 1 cama doble

Minibar, desk, soundproofing, free WiFi

Habitación Individual, 1 cama doble

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 21 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Minibar, desk, soundproofing, free WiFi

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Bidet
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Habitación Standard con 2 camas

Minibar, desk, soundproofing, free WiFi

Habitación Standard con 2 camas

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Minibar, desk, soundproofing, free WiFi

Standard Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Minibar, desk, soundproofing, free WiFi

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hairdryer
Bathrobes
Eco-friendly toiletries
Minibar
  • Sleeps 2
  • 1 Double Bed

About the area

Logroño

Mercure Carlton Rioja places you steps from Sala de Exposiciones Ibercaja and within a short 5-minute stroll of Shell Spur Amphitheater. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find dry cleaning/laundry services, tour/ticket assistance and multilingual staff. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM. There's also the convenience of limited parking. .Places within a 5-minute walk of this 4-property class Logroño City Centre hotel include Paseo del Espolón and Calle del Laurel.

What's nearby

  • Sala de Exposiciones Ibercaja - 2 min walk - 0.2 km
  • Calle del Laurel - 3 min walk - 0.3 km
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.5 km
  • San Bartolome Church - 6 min walk - 0.6 km
  • Bodegas Franco Espanolas - 13 min walk - 1.1 km

Getting around

  • Logroño Station - 12 min walk
  • Vitoria (VIT) - 69 min drive

Restaurants

  • ‪Tondeluna - ‬6 min walk
  • ‪Artesian - ‬1 min walk
  • ‪Cafe Rosaleda - ‬4 min walk
  • ‪Palio Cafe - ‬3 min walk
  • ‪Café Crema - ‬3 min walk

About this property

Mercure Carlton Rioja

Hotel in Logroño with a 24-hour front desk
As a guest of Mercure Carlton Rioja, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Mercure Carlton Rioja also features dry cleaning/laundry services, a front desk safe, and a communal living room.

This 4-star Logroño hotel is smoke free.

  • 117 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
Mercure Carlton Rioja offers 117 accommodations with minibars and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Wine tours

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% of food locally-sourced
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Carlton Rioja
Mercure Carlton Rioja Opening October 2017 Hotel Logrono
R. Carlton Rioja Hotel
R. Carlton Rioja Hotel Logrono
R. Carlton Rioja Logrono
Rioja R.
Mercure Carlton Rioja Opening October 2017 Hotel
Mercure Carlton Rioja Opening October 2017 Logrono
Mercure Carlton Rioja Hotel Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logrono
Mercure Carlton Rioja (Opening October 2017)
Mercure Carlton Rioja Hotel Logroño
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logroño
Hotel Mercure Carlton Rioja Logroño
Logroño Mercure Carlton Rioja Hotel
Hotel Mercure Carlton Rioja
Mercure Carlton Rioja (Opening October 2017)
R. Carlton Rioja
Mercure Carlton Rioja Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logroño
Mercure Carlton Rioja Hotel Logroño

Frequently asked questions

What is the cancellation policy at Mercure Carlton Rioja?

Mercure Carlton Rioja offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Carlton Rioja?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure Carlton Rioja on 2 Nov 2025 start from AU$150.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Carlton Rioja?

Onsite parking is limited.

Does Mercure Carlton Rioja serve breakfast?

Yep, buffet brekkie is available on weekdays between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Carlton Rioja?

No, Mercure Carlton Rioja does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Carlton Rioja?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Carlton Rioja?

No, pets are not allowed.

Reviews

Mercure Carlton Rioja Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 130 out of 301 reviews
Rating 8 - Good. 119 out of 301 reviews
Rating 6 - Okay. 39 out of 301 reviews
Rating 4 - Poor. 7 out of 301 reviews
Rating 2 - Terrible. 6 out of 301 reviews

Reviews

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and knowledgeable about where we could go to enjoy the nightlife. They also provided a map and advice about where we could go to enjoy dinner like the locals do.
Stayed 1 night in Jun 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was a bit loud but the hotel is on a busy city street. The staff were excellent. We would stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness
Rooms were clean and a good size, but lacked electric sockets. Room safe in wardrobe. Reception friendly and helpful. Rooms have a complete lack of sound proofing. All street noise and internal noise is loud. Do not stay here if you require quiteness to sleep! Parking (if available) €20/ night.
Stayed 1 night in May 2025

6/10 Okay

Anthony

Disliked: Staff & service, room comfort

Disappointing - over-hot room to sleep comfortably

We were travellin from the snow to catch a ferry. The hotel advertised air-conditioning but the only available option was heeat - for an already over-heated room. When I checked with reception they said management had made a decision not to offer cooling air-con at that time of the year. They agreed the description was inaccurate. They offered no solution, although said the hotel was very full and other rooms would be warmer . In the end we had to stay in the room (rather than go out for the evening - the whole point of paying a premium to stay somewhere worthwhile) with the room door and window open to reduce the temperature. Therefore cannot talk about location and proximity to attractions! Nightmare trying to get in in a car, on third trip past front door went past and onto a 6 minute diversion to find the front again, they have to know you're coming and require a parking space - cost €20 - to tell you to pull across a busy pavement to enter a door labelled hotel garage (in Spanish) but not which hotel. Breakfast was good albeit in Spanish fashion the hot food was just about tepid! Room facilities as you would expect. Shower button needed a few attempts to work but then very satisfactory
Stayed 1 night in Apr 2025

6/10 Okay

Francisco

Stayed 1 night in Apr 2025

10/10 Excellent

Ileana, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Central location near old town. The room was spacious and bright, the bathroom very roomy. Breakfast buffet also good.
Stayed 2 nights in Nov 2024

8/10 Good

Jong Hyun

Stayed 2 nights in Sep 2024

6/10 Okay

Simon

Travelled with group
The hotel is adequate for a nights stay. The location is good for the old part of Logrño The rooms are clean but the noise coming from above, outside inside the hallway, other people’s flushing toilets is really unacceptable.
Stayed 1 night in Sep 2024

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service
Everything was fine. However, only one electric outlet in the room is substandard and needs to be addressed!
Stayed 1 night in Sep 2024

6/10 Okay

Lisa Michelle, Laguna Niguel

Travelled with partner
Liked: Property conditions & facilities
Very good location but hotel is very basic no frills.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dolores, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room is clean but hard to find the parking area
Stayed 3 nights in Sep 2023

10/10 Excellent

Jedisan, kissimmee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great option! Great service! Spotless rooms!
Stayed 2 nights in Jul 2023

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall a good quality hotel in a great location. Large and clean room, well served by the cleaning staff. However the attitude of the reception staff was at best surly and not the most helpful.
Stayed 4 nights in May 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and confy
Stayed 1 night in Apr 2023

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, room comfort
The hotel was really nice, big and clean room, confortable bed. The location is very convenient and staff very friendly.
Stayed 1 night in Dec 2022

8/10 Good

Seamus

Stayed 1 night in Aug 2022

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
No air conditioning available
Stayed 1 night in Apr 2022

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price ratio in the area

A great choice in the area, price quality is good. Breakfast is simple but enough. For business i will definitely come back. Parking can be very tricky as they have no parking and the parkings from 9am are paid.
Stayed 1 night in Sep 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

Excellent place
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location in the heart of everything with quick access to a lot of great shopping and restaurants.
Stayed 3 nights in Aug 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One worth visiting

It was well worth the trip, very interesting place with lots to do. The hotel was very clean and tidy as they say.
Stayed 7 nights in Jul 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside was parking but there is a public lot nearby
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Not a four star hotel, but good location, good breakfast, very clean, parking available, staff was helpful.
Stayed 2 nights in Jun 2019