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Hotel Sercotel Portales

Property class: 3

Photo gallery for Hotel Sercotel Portales

Unclassified image, 1 of 38, button
A breakfast buffet with various food items and utensils on a granite countertop.
A modern interior with a glass staircase, a reception desk, and a wall-mounted directory.
A lobby with a brown leather sofa, a large potted plant, a wall-mounted sign reading "Sercotel", and a framed map.
Unclassified image, 5 of 38, button

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is AU$118
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Portales, 85, Logroño, La Rioja, 26001
  • Place, Calle del Laurel
    ‪2 min walk‬
  • Place, Concatedral Santa Maria de La Redonda
    ‪5 min walk‬
  • Place, Bodegas Franco Espanolas
    ‪10 min walk‬
  • Airport, Logrono (RJL-Agoncillo)
    ‪12 min drive‬

Room options

View all photos for Classic Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Classic Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Double Room

A hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

About the area

Logroño

Hotel Sercotel Portales puts you in the heart of Logroño, within steps of Museo de la Rioja and Calle del Laurel. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Places within a 5-minute walk of this 3-property class Logroño City Centre hotel include Church of Santiago el Real and Paseo del Espolón.

What's nearby

  • Museo de la Rioja - 1 min walk - 0.0 km
  • Calle del Laurel - 2 min walk - 0.2 km
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.4 km
  • Bodegas Franco Espanolas - 10 min walk - 0.8 km
  • Casa de Las Ciencias - 11 min walk - 1.0 km

Getting around

  • Logroño Railway Station (LGV) - 6 min drive
  • Logrono (RJL-Agoncillo) - 18 min drive

Restaurants

  • ‪Café Victoriano Ninette - ‬2 min walk
  • ‪Bar Jubera - ‬3 min walk
  • ‪Odeon Café - ‬2 min walk
  • ‪Restaurante La Senda - ‬3 min walk
  • ‪Blanco y Negro - ‬3 min walk

About this property

Hotel Sercotel Portales

As a guest of Hotel Sercotel Portales, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Sercotel Portales also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Logroño hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Lift
  • No smoking on site
Hotel Sercotel Portales offers 48 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Logroño hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
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The price is AU$77
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Sercotel Portales

Hotel Sercotel Portales Logrono

Sercotel Portales

Sercotel Portales Logrono

Portales Hotel Logroño

Hotel Sercotel Portales Logroño

Sercotel Portales Logroño

Sercotel Portales

Hotel Hotel Sercotel Portales Logroño

Logroño Hotel Sercotel Portales Hotel

Hotel Hotel Sercotel Portales

Sercotel Portales Logrono

Hotel Sercotel Portales Hotel

Hotel Sercotel Portales Logroño

Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

What is the cancellation policy at Hotel Sercotel Portales?

Hotel Sercotel Portales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sercotel Portales?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Portales on 27 Sept 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sercotel Portales?

Yep, Hotel Sercotel Portales has a self car park for EUR 18 per day. A self car park is also available, for a fee.

Does Hotel Sercotel Portales serve breakfast?

Yep, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Sercotel Portales?

No, Hotel Sercotel Portales does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Sercotel Portales?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Sercotel Portales?

Cats and dogs are welcome at Hotel Sercotel Portales, with food and water bowls on offer.

Hotel Sercotel Portales Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 285 out of 472 reviews
Rating 8 - Good. 151 out of 472 reviews
Rating 6 - Okay. 25 out of 472 reviews
Rating 4 - Poor. 9 out of 472 reviews
Rating 2 - Terrible. 2 out of 472 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Gave up our large room to a family. Was given room 505 which was v cramped and had such a dreadful view we kept the curtains closed.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

JORGE ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, estacionamiento de paga en la propiedad
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Javier

Disliked: Amenities, property conditions & facilities
Se oye todo…muy mala insonorización de las habitaciones
Stayed 1 night in May 2026
Verified review

8/10 Good

Claus

Liked: Cleanliness, staff & service
Pænt hotel som fungerer, venlig personale god morgenmad
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location wise, only problem is they use an elevator for your car if you bring one. The breakfast should be included after the price people pay for the rooms. In Spain they criticize Capitalism, but I think they are worst, plus they don’t staff accordingly. Exploitation
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Rene

Liked: Cleanliness, staff & service, amenities
Great location but the room set up was all wrong. Bathtub too old and outdated. TV outdated.
Stayed 1 night in May 2026
Verified review

8/10 Good

Anik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Sercotel Portales. It is in a great location, within a few minutes’ walk to many restaurants, bars and shops. The room was clean, with comfortable bedding, but there was a distinct smell of smoke, particularly in the bathroom, which led us to believe that this may either have been a smoking room (even if we requested non-smoking) or that previous guests ignored the non-smoking directive. Because we could open the window, we were able to “air” out the place, and enjoy it. The bad smell was ultimately a minor inconvenience. We recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable y atento. Gracias por la atención.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Inigo

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

JUAN

Liked: Cleanliness, staff & service
Correcto
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, excellent location to bars and local amenities and close to the Camino too. Outstanding breakfast. Nice and friendly staff. Thank you
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mrs L

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just on the edge of the town while travelling with our 2 small dogs.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular ,en todo ,ubicacion,limpieza,buen servicio y atencion al cliente ,espectacular desayuno...
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

José cristobal

Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

José cristobal

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

José cristobal

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Really good! Most definitely will recommend. Cleanliness, room space, amenities, parking, area, location, staff... everything was perfect. If we go back to Logroño will most certainly look here first. (have already recommended to friends).
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy bien la cama muy grande y super comoda
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Pelle

Liked: Cleanliness, staff & service
Hotellet var centralt bra beläget och personalen gav ett mycket trevligt bemötande. Rummet var helt Ok! men något slitet och otidsenligt, kan behöva uppdateras. En mycket bra frukost där det känns extra värt att nämna att det fanns en mycket bra tehörna.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Yosune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper bien situado. He ido con mi familia y la habitación era amplia y cómoda.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
centrico
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien, muy limpio y acogedor. Ubicación perfecta y buena relación calidad/ precio. Nos encantó
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Urias

Liked: Cleanliness, staff & service, amenities
Tudo otimo. Equipe super atenciosa.
Stayed 1 night in Oct 2025