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Hotel Sercotel Portales

Hotel in Logroño

Photo gallery for Hotel Sercotel Portales

Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast (EUR 15 per person)
Hallway
Portable bath seat
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
The current price is AU$100
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
Portales, 85, Logroño, La Rioja, 26001
  • Place, Museo de la Rioja
    ‪1 min walk‬
  • Place, Calle del Laurel
    ‪2 min walk‬
  • Place, Bodegas Franco Espanolas
    ‪10 min walk‬
  • Airport, Logrono (RJL-Agoncillo)
    ‪12 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (Boutique)

Superior Double Room (Boutique)

Superior Double Room (Boutique)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Coffee/tea maker
Cable/satellite channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Single Beds

About the area

Logroño

Hotel Sercotel Portales puts you in the heart of Logroño, within steps of Museo de la Rioja and Calle del Laurel. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Sights within a 15-minute walk of this Logroño City Centre hotel include Church of Santiago el Real and Paseo del Espolón.

What's nearby

  • Museo de la Rioja - 1 min walk - 0.0 km
  • Calle del Laurel - 2 min walk - 0.2 km
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.4 km
  • Sala de Exposiciones Ibercaja - 8 min walk - 0.7 km
  • Bodegas Franco Espanolas - 10 min walk - 0.8 km

Getting around

  • Logroño Railway Station (LGV) - 6 min drive
  • Logrono (RJL-Agoncillo) - 18 min drive

Restaurants

  • ‪Tio Agus - ‬2 min walk
  • ‪Odeon Café - ‬2 min walk
  • ‪La Tertulia - ‬1 min walk
  • ‪100 Montaditos - ‬1 min walk
  • ‪Clandestino - ‬1 min walk

About this property

Hotel Sercotel Portales

Hotel in Logroño
As a guest of Hotel Sercotel Portales, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Sercotel Portales also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Logroño hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Lift
  • No smoking on site
Hotel Sercotel Portales offers 48 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Logroño hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Front of property
Sercotel Calle Mayor
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.8 out of 5, Exceptional, 648 reviews
The price is AU$112
includes taxes & fees
8 Feb - 9 Feb
Sercotel Calle Mayor

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

What is the cancellation policy at Hotel Sercotel Portales?

Hotel Sercotel Portales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sercotel Portales?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Portales on 8 Feb 2026 start from AU$100.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sercotel Portales?

Yep, Hotel Sercotel Portales has a self car park for EUR 18 per day. A self car park is also available, for a fee.

Does Hotel Sercotel Portales serve breakfast?

Yep, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Sercotel Portales?

No, Hotel Sercotel Portales does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Sercotel Portales?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Sercotel Portales?

Cats and dogs are welcome at Hotel Sercotel Portales, with food and water bowls on offer.

Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 273 out of 440 reviews
Rating 8 - Good. 137 out of 440 reviews
Rating 6 - Okay. 21 out of 440 reviews
Rating 4 - Poor. 7 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service
This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!
Stayed 5 nights in Oct 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location along the Camino. There’s a Taco Bell nearby, huge plus.
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, and friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Logrono and access to local wineries for tours
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well situated to enjoy Logroño.

Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.
Stayed 3 nights in Aug 2025

10/10 Excellent

ghayth, Tulsa Ok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Manny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and you can’t ask for a better location!!
Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Anahi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern but great location near old town

Great location on edge of pedestrian rambla casco viejo
Easy walk from hotel right into center city pedestrian friendly rambla
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Stayed 8 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 4 nights in May 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.

10/10 Excellent

Carlos

Travelled with partner
Liked: Amenities
Sercotel hotels won’t disappoint you. Location and attractions are walkable. Comfortable room . Highly recommended
Stayed 4 nights in Mar 2025

6/10 Okay

Laura

Liked: Cleanliness

Hard to find in a car

Difficult to find and underground car park is accessed by a lift with little space below to manoeuvre. Rooms clean but basic. Very central though.
Stayed 1 night in Mar 2025

10/10 Excellent

Vimary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stopover enroute to ferry ports.

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Gisele

Stayed 1 night in Sep 2024

8/10 Good

Greer

Liked: Amenities
Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.
Stayed 2 nights in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great, but no duvet or blanket

It’s a lovely hotel close to great restaurants and also the path out of the city for the Camino. There was only a sheet on the bed and no duvet or blanket. I froze. I had to use a spare pillow to try and warm one side of me.
Stayed 1 night in Sep 2024

8/10 Good

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024