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Sure Hotel by Best Western Lockerbie

3.0 star property

Photo gallery for Sure Hotel by Best Western Lockerbie

Reception
Lunch and dinner served, British cuisine
Bar (on property)
Lunch and dinner served, British cuisine
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
The current price is AU$184
includes taxes & fees
26 Mar - 27 Mar

Explore the area

View map
Old Annan Road, Lockerbie, Scotland, DG11 2RB
  • Place, Dryfesdale Lodge Visitor Centre
    ‪2 min drive‬
  • Place, Lockerbie Ice Rink
    ‪2 min drive‬
  • Place, Lockerbie Golf Club
    ‪2 min drive‬
  • Airport, Carlisle (CAX)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Lockerbie

At Sure Hotel by Best Western Lockerbie you'll be 2.4 km (1.5 mi) from Lockerbie Golf Club and 2.5 km (1.6 mi) from Dryfesdale Lodge Visitor Centre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a games room. Plus you'll find a terrace, a garden and a picnic area. Full breakfast is available daily between 7:30 AM and 9:30 AM. .Sights within a 10-minute drive of this 3-property class Lockerbie hotel include Lockerbie Ice Rink and Thomas Carlyle's Birthplace.

What's nearby

  • Dryfesdale Lodge Visitor Centre - 2 min drive - 2.4 km
  • Lockerbie Ice Rink - 2 min drive - 2.7 km
  • Lockerbie Golf Club - 2 min drive - 2.6 km
  • Dalscone Farm Fun - 22 min drive - 26.5 km
  • Caerlaverock Castle - 29 min drive - 32.6 km

Getting around

  • Lockerbie Station - 4 min drive
  • Glasgow International Airport (GLA) - 90 min drive

Restaurants

  • ‪Kings Arms Hotel - ‬2 min drive
  • ‪The Royal Bar - ‬2 min drive
  • ‪Cafe 91 - ‬19 min walk
  • ‪Just Be - ‬2 min drive
  • ‪Thai Orchid - ‬6 min drive

About this property

Sure Hotel by Best Western Lockerbie

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and an arcade/games room are also featured at the business-friendly Sure Hotel by Best Western Lockerbie. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lockerbie hotel.

  • 21 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Sure Hotel by Best Western Lockerbie offers 21 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Lockerbie hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
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The price is AU$75
includes taxes & fees
22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Queens Hotel Lockerbie
Queens Lockerbie
Sure Hotel Best Western Lockerbie
Sure Best Western Lockerbie
Sure By Lockerbie Lockerbie
Sure Hotel by Best Western Lockerbie Hotel
Sure Hotel by Best Western Lockerbie Lockerbie
Sure Hotel by Best Western Lockerbie Hotel Lockerbie

Frequently asked questions

Is parking available at Sure Hotel by Best Western Lockerbie?

Yep, Sure Hotel by Best Western Lockerbie has a free self car park.

How much does it cost to stay at Sure Hotel by Best Western Lockerbie?

As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Lockerbie on 26 Mar 2026 start from AU$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sure Hotel by Best Western Lockerbie serve breakfast?

Sure does, full breakfast is available daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Sure Hotel by Best Western Lockerbie?

No, Sure Hotel by Best Western Lockerbie does not offer an airport shuttle service.

Is there a bar or restaurant at Sure Hotel by Best Western Lockerbie?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sure Hotel by Best Western Lockerbie?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sure Hotel by Best Western Lockerbie?

No, pets are not allowed.

Sure Hotel by Best Western Lockerbie Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 96 reviews
Rating 8 - Good. 36 out of 96 reviews
Rating 6 - Okay. 16 out of 96 reviews
Rating 4 - Poor. 6 out of 96 reviews
Rating 2 - Terrible. 5 out of 96 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

NADEEM, Gillingham

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, welcomes you with big smile.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

4/10 Poor

michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wedding

Unable to check in due to unforeseen power outage, had to change into wedding clothes in emergency lit toilets. Bad attitude from the hotel manager re the situation. Fortunately power was back on when we returned from the wedding ceremony. Wedding meal etc was good , room nicely presented, service ok but staff not very friendly. Meal was 7pm , but the evening was curtailed when we were told the bar was closing 10.10 pm. Though only 25 of us at the wedding, we would have thought keeping the bar open to an acceptable time was in their interest as well as the guests. So early night it was. Rooms ,toilets,bar area & restaurant were good due to refurbishment. Would never stay there again unless a change of management & staff was put in place, who fully understand the art of good customer service. Be careful before booking👎
Stayed 1 night in Aug 2025

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure is good

Stayed here on multiple trips cant beat a family run place. Brilliant
Stayed 4 nights in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stop over

Last minute booking as I was driving north. Shortly after received a courtesy call checking for arrival time. Very large car park. Close to the motorway (no noise issues) Very polite receptionist. Room was clean and bed was comfortable. I have zero complaints from my overnight stop.
Stayed 1 night in May 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay while away with work. The food was amazing and it is a beautiful building, with so much character. All the staff were very friendly and professional, especially Glen who runs the hotel excellently! Thank you for a great stay, I'll definitely see you again when I'm next up that way :-)
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Double bed had two single mattresses, gap in the middle.Shower did not have a non slip shower mat.
Stayed 1 night in Sep 2024

2/10 Terrible

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Szilvia

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable, perfect for an overnight stay. Friendly and attentive staff too!
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dawn

Business traveller
Stayed 1 night in May 2024

2/10 Terrible

Kerry

Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not the greatest

The venue was chosen for a family wedding. Most people stayed the night before and the night of wedding. Right from check-inn, through bar service, and frankly anything else related to guest services, the was an air of self importance in the staff, assertive is one thing, rudeness is quite another, I would say very much borderline and perhaps some misguided feeling of superiority is present. Every single staff member seems to be trained to blurt out an instruction and walk away, leaving no ability to challenge or seek explanation. I would certainly never visit this hotel as a leisure guest.
Stayed 1 night in Sep 2023

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and warm, clean and the staff made me very welcome. I arrived too late to have dinner but the breakfast was lovely in the morning. If I was in the area I would most definately stay there again.
Stayed 1 night in Jul 2023

10/10 Excellent

christopher

Stayed 1 night in Jun 2023

2/10 Terrible

James

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not a great hotel

Booked hotel with breakfast and was told that I hadn’t even though money was taken out of my account. Very rude on checkout with bangs on the door 4 mins after checkout telling us we need to leave immediately.
Stayed 1 night in Jun 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was immaculate the only problem we encountered was the walk in shower needs a grab rail on for getting in and out of shower. Otherwise hotel was great for overnight rest
Stayed 1 night in Jun 2023

10/10 Excellent

brian

Stayed 3 nights in Mar 2023