Zoetry Mallorca Wellness & Spa

5.0 star property
Suburban hotel with 4 restaurants and 2 outdoor pools

Photo gallery for Zoetry Mallorca Wellness & Spa

Exterior
2 bars/lounges
Indoor pool, 2 outdoor pools, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Pet-friendly
  • Pool
  • Breakfast included
The current price is AU$501
includes taxes & fees
1 July - 2 July

Explore the area

Map
Camí de Sa Torre 8,7, Llucmajor, Mallorca, 07609
  • Golf Son Antem - Mallorca
    ‪13 min drive‬
  • El Arenal Beach
    ‪16 min drive‬
  • Aqualand El Arenal
    ‪17 min drive‬
  • Palma de Mallorca (PMI)
    ‪22 min drive‬

Room options

Deluxe Double Room, Terrace (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Room, Terrace (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Room, Terrace (Ponent)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite, Terrace (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 45 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Double Room Single Use, Terrace (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Separate bedroom
  • 42 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room Single Use, Terrace (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Suite, Terrace (Ponent)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

Junior Suite, Terrace (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, Terrace (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 48 sq m
  • Sleeps 1
  • 2 Single Beds

Junior Double Room, Terrace (Ponent, 2 Adults + 2 Children)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Double Room, Terrace (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite, Terrace (Ponent)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Terrace (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 42 sq m
  • Sleeps 1
  • 1 Double Bed

Double Room, Terrace (Ponent, 2 Adults + 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Double Room, Terrace (Ponent, 2 Adults + 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room, Terrace (Ponent, 2 Adults + 2 Children)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Terrace (Tramuntana, 2 Adults + 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite, Terrace (Tramuntana, 2 Adults + 2 Children)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Sofa bed
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Double Room Single Use, Terrace (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Double Room Single Use, Terrace (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About the area

Llucmajor

A luxury stay in Llucmajor awaits you at Zoetry Mallorca Wellness & Spa. You'll be 12 km (7.4 mi) from El Arenal Beach and 24.7 km (15.4 mi) from Es Trenc Beach. Highlights at this Mediterranean hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Pure Spa (16 years +) can include massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, Restaurante Mercat, is open for breakfast and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the indoor swimming pool, 24-hour gym and pool loungers as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Each morning free buffet breakfast is offered between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Within a 20-minute drive of this 5-property class Llucmajor hotel, attractions include Playa de Palma and Aqualand El Arenal.

What's nearby

  • Golf Son Antem - Mallorca - 13 min drive - 7.4 km
  • El Arenal Beach - 16 min drive - 13.3 km
  • Port of El Arenal - 16 min drive - 13.3 km
  • Aqualand El Arenal - 17 min drive - 13.3 km
  • Circuito Mallorca - 18 min drive - 14.7 km

Getting around

  • Palma de Mallorca Son Fuster Station - 24 min drive
  • Palma de Mallorca (PMI) - 31 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬16 min drive
  • ‪Mhares - ‬11 min drive
  • ‪Restaurante Jardín Torrero - ‬14 min drive
  • ‪El Nilo - ‬15 min drive
  • ‪Limit Beach Club - ‬15 min drive

About this property

Zoetry Mallorca Wellness & Spa

Suburban hotel with 4 restaurants and 2 outdoor pools
Some rates at Zoetry Mallorca Wellness & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Zoetry Mallorca Wellness & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 14 meeting rooms. Spa services, a library, and a terrace are also featured at the luxury Zoetry Mallorca Wellness & Spa. Free self parking is available.

This Mediterranean Llucmajor hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • 6 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2008
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Zoetry Mallorca Wellness & Spa offers 101 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Llucmajor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pure Spa (16 years +). Services include facials and body treatments. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Andreu Genestra
  • Es Clot
  • Gastro Bar Ses Bovedes
  • Restaurante Mercat

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Concerts/live shows
  • Full-service spa
  • Indoor pool
  • Library
  • Pro golf lessons
  • Tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hilton Mallorca
Hilton Sa Mallorca
Hilton Sa Torre
Hilton Sa Torre Mallorca
Hilton Sa Torre Mallorca Hotel
Hilton Sa Torre Mallorca Hotel Llucmajor
Hilton Sa Torre Mallorca Llucmajor
Mallorca Hilton
Sa Torre Hilton
Sa Torre Mallorca
Hilton Hotel Llucmajor
Hilton Sa Torre Mallorca Spain/Llucmajor, Majorca
Llucmajor Hilton
Hotel Sa Torre Mallorca Llucmajor
Casa Cook Sa Torre Hotel Llucmajor
Casa Cook Sa Torre Hotel
Casa Cook Sa Torre Llucmajor
Hotel Casa Cook Sa Torre Llucmajor
Llucmajor Casa Cook Sa Torre Hotel
Hotel Casa Cook Sa Torre
Hotel Sa Torre Mallorca
Hilton Sa Torre Mallorca
Casa Cook Sa Torre Llucmajor

Frequently asked questions

What is the cancellation policy at Zoetry Mallorca Wellness & Spa?

Zoetry Mallorca Wellness & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zoetry Mallorca Wellness & Spa?

As of 25 June 2025, prices found for a 1-night stay for 2 adults at Zoetry Mallorca Wellness & Spa on 1 July 2025 start from AU$485.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zoetry Mallorca Wellness & Spa?

Yep, Zoetry Mallorca Wellness & Spa has a free self car park.

Are there any beaches close to Zoetry Mallorca Wellness & Spa?

The closest beach to Zoetry Mallorca Wellness & Spa is Es Trenc Beach (18.9 km).

Is there a spa on site at Zoetry Mallorca Wellness & Spa?

Yep, Pure Spa (16 years +) is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Zoetry Mallorca Wellness & Spa have a pool?

Zoetry Mallorca Wellness & Spa has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Zoetry Mallorca Wellness & Spa?

Zoetry Mallorca Wellness & Spa features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Zoetry Mallorca Wellness & Spa a romantic place to stay?

A hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Zoetry Mallorca Wellness & Spa.

Is Zoetry Mallorca Wellness & Spa family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Zoetry Mallorca Wellness & Spa is a hit with families.

Does Zoetry Mallorca Wellness & Spa serve breakfast?

You bet, free buffet brekkie is offered daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Zoetry Mallorca Wellness & Spa?

No, Zoetry Mallorca Wellness & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Zoetry Mallorca Wellness & Spa?

Yep, you can grab a meal at Zoetry Mallorca Wellness & Spa's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Zoetry Mallorca Wellness & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Zoetry Mallorca Wellness & Spa?

Dogs are welcome at Zoetry Mallorca Wellness & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Zoetry Mallorca Wellness & Spa?

There is a golf course next to Zoetry Mallorca Wellness & Spa.

Zoetry Mallorca Wellness & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 113 out of 186 reviews
Rating 8 - Good. 60 out of 186 reviews
Rating 6 - Okay. 10 out of 186 reviews
Rating 4 - Poor. 2 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliya

Travelled with family
Liked: Cleanliness, amenities
The staff are all really welcoming and friendly. The amenities are great too.
Stayed 3 nights in Oct 2024

8/10 Good

Ilya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax with beautiful spa. Wish there was more water available by outside pools and by rooms.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s a beautiful property, everything was really nice, but service at all the restaurants were pretty slow.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sofia

Stayed 2 nights in Aug 2024

8/10 Good

Peter John

Stayed 9 nights in Jul 2024

10/10 Excellent

ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel from guests experience took our stay to the next level, Also Marcelo from front desk made our stay so much enjoyable. Great hotel with a lot of history great staff and amazing location close to everything but yet quiet and intimate place. This could be a Park Hyatt going back soon.
Stayed 8 nights in Jun 2024

10/10 Excellent

Katharina Eva

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very traditional mallorcan style. Staff was super friendly and helpful and the rooms and gardens were beautiful.
Stayed 6 nights in Sep 2023

10/10 Excellent

Géraud

Stayed 7 nights in Sep 2023

6/10 Okay

Stephanie

Stayed 1 night in Aug 2023

8/10 Good

Beverly

Stayed 5 nights in Aug 2023

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Linda, Carluke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very helpful staff. I like the location as is it out with normal tourist resorts. There is a very quiet relaxed vibe. Food, drinks and service are all very good.
Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Great but work to be done in service

Beautiful hotel and lovely setting and facilities. Only moan was waiter service in restaurants. Pretty poor service. Left to fend after initial order taken. Nobody to ask if you want another drink or desert. One Main course arrived after plates cleared which was a shame.
Stayed 2 nights in Oct 2022

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel location & buildings superb, what let the hotel down from 5 star was its service. There was a shortage of staff which made getting drinks & food service very slow
Stayed 6 nights in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Sep 2022

10/10 Excellent

Mandy

Stayed 1 night in Jun 2022

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, concierge Anna dealt with our every need brilliantly. Staff were was attentive & always willing to help. A quiet & relaxed environment throughout the hotel.
Stayed 7 nights in Jun 2022

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay 2 nights 03 Aug

Very peaceful setting .... Great Pool & excellent service ... Spa had everything you need .... Thouroughly recommend ... Next time I'll book a pool side room that had its own sunloungers ...
Stayed 2 nights in Aug 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful relaxing stay,

Beautiful relaxing stay, hotel is in a quiet location. We had a car so could go around the island, if you are staying for more than a few nights a car is recommended. BBQ buffet on the Wednesday night was excellent and would recommend. The room we stayed in was a good size, a nice large bed, with an area that we could sit out. Only problem I could see was that in the sitting area, people did walk past so was overlooked, other rooms did not have this problem and it wasn't really a problem for us. We were happy with the room but after speaking with hotel staff, if you are unhappy with the location of your room they will move you if there is space. Really can't fault the commitment of most of the staff to the hotel. If I could pick fault, I would say when breakfast gets busy the service does go down due to the amount of people needing to be served. getting there before the rush does make a significant difference to the service you get.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great service
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel in a beautiful location! The complimentary shuttles into Palma and to the beach were a wonderful extra. The Hilton Sa Torre is very relaxing and inviting.
Stayed 3 nights in Jul 2018