2/10 Terrible
Lyndra
1 July 2025
Some of the front desk staff were very kind.
Our stay was horrible. The worst in my 70 year of life. I came to the area in celebration of my 70th birthday. I never got the room I requested. Due to major surgery and my husband recent knee surgery we requested a room with a tub. We were told that our wish was honored. Upon arrival we were given a room with a shower and was told that we would be moved to another room as soon as rooms on other floors were cleaned. We waited all day and no one notified us. When we went to the front desk later that evening, the shift had changed and the front desk staff said that earlier staff didn't leave any notes. Also, there were no rooms with tubs. We old them that wasn't true because when I called I was assured that there were rooms with tubs.The we were told that those rooms were occupyed the room had an extended stay.
Lyndra
Stayed 8 nights in May 2025