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Ruthin Castle Hotel

4.0 star property
Family-friendly hotel with 5 hot tubs and full-service spa

Photo gallery for Ruthin Castle Hotel

Aerial view
Exterior
Deluxe Suite, 1 King Bed (Prince of Wales)
Bar (on property)
Outdoor spa tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
The current price is AU$174
includes taxes & fees
21 July - 22 July

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Craft Centre
    ‪2 min walk‬
  • Ruthin Gaol
    ‪2 min walk‬
  • Ruthin Castle
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2012
Premium bedding
Select Comfort bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

About the area

Ruthin

A family-friendly stay in Ruthin awaits you at Ruthin Castle Hotel. Within steps you'll find Ruthin Craft Centre and Ruthin Gaol. Highlights at this boutique hotel include 5 hot tubs, a full-service spa and a restaurant. .A relaxing visit to Bazaar can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to hiking/biking trails. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. On weekday mornings full breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Ruthin hotel include Nantclwyd y Dre and Llangollen Motor Museum.

What's nearby

  • Ruthin Craft Centre - 2 min walk - 0.2 km
  • Ruthin Gaol - 2 min walk - 0.2 km
  • Ruthin Castle - 6 min walk - 0.6 km
  • Clwydian Range And Dee Valley - 4 min drive - 3.3 km
  • Moel Famau Country Park - 15 min drive - 5.9 km

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 67 min drive

Restaurants

  • ‪Feathers Inn - ‬4 min walk
  • ‪The Druid Inn - ‬8 min drive
  • ‪Boars Head - ‬3 min walk
  • ‪The Raven Inn - ‬11 min drive
  • ‪Three Pigeons Inn - ‬7 min drive

About this property

Ruthin Castle Hotel

Family-friendly hotel with 5 hot tubs and full-service spa
Ruthin Castle Hotel offers its guests a full-service spa, 5 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1277
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ruthin Castle Hotel offers 58 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Bazaar has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Welsh

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Front of property

The Wild Pheasant Hotel & Spa

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 603 reviews
The price is AU$225
includes taxes & fees
17 July - 18 July
The Wild Pheasant Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 35 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

What is the cancellation policy at Ruthin Castle Hotel?

Ruthin Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruthin Castle Hotel?

As of 9 July 2025, prices found for a 1-night stay for 2 adults at Ruthin Castle Hotel on 21 July 2025 start from AU$173.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ruthin Castle Hotel?

Yep, Ruthin Castle Hotel has an uncovered self car park, for a fee.

Is there a spa on site at Ruthin Castle Hotel?

Yep, Bazaar is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes Ruthin Castle Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ruthin Castle Hotel.

Is Ruthin Castle Hotel family-friendly?

You bet! With amenities such as an arcade, a BBQ and a picnic area, it's no surprise that Ruthin Castle Hotel is a hit with families.

Does Ruthin Castle Hotel serve breakfast?

You bet, our travelers adore the full breakfast here! Offered on weekdays between 7:00 AM and 9:30 AM and weekends between 7:30 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Ruthin Castle Hotel?

No, Ruthin Castle Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ruthin Castle Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ruthin Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ruthin Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 990 reviews
Rating 8 - Good. 289 out of 990 reviews
Rating 6 - Okay. 144 out of 990 reviews
Rating 4 - Poor. 64 out of 990 reviews
Rating 2 - Terrible. 34 out of 990 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jinette

Travelled with partner
Liked: Cleanliness, staff & service
The room was lovely and clean, we stayed for a wedding the breakfast was awful, we booked for 930 pastries were the tiniest croissant i have ever seen, coffee flasks empty has to ask, orange juice in a glass dispenser, below the tap, tipped it to fill one glass asked for more, this was emptied in didnt make any difference. Hot breakfast cold either under done n cold or over cooked n hard or nothing in the bain marie, kept having to ask for anything no one monitored, all in all poor , we only live 5 mins away but this was supposed to be a treat wont be going again
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful place to stay

Great hotel if you want to stay in a castle it is kept to a good standard considering it is a castle , the staff are more than helpful and are all wanting to please you , we had evening meal which was very good which we both enjoyed, we are on a gluten free diet and it was no problem at all for them, the breakfast the next day was also really good , the grounds are also very nice to walk around and explore, we both enjoyed staying here thanks to all the hard working staff we most likely will return
View of castle
Entrance
Stayed 1 night in Apr 2025

8/10 Good

Mohammad

Travelled with partner
Liked: Staff & service, amenities
Beautiful castle and surrounding, although room update is required. Carpets and furniture worn out. A tiny TV in the biggest room of the castle(Prince of Wales), need atleast 55 inch smart tv for the suxe of the room. Staff were lovely and polite. Altogether lovely castle hotel apart from the some renovation and changes which are needed.
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the castle, always a great experience. Staff always friendly, room always clean and warm
Stayed 1 night in Mar 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Stay

We had a Sunday lunch bought for us so as it was our wedding anniversary I booked a room for the night, a suite room, having a bedroom & separate comfy room. They were excellent although some distance from the reception & dining room.There were outside covered jaquises which we did not have time to use.We did however walk round the gardens which are well kept. The food was a roast which was good. Staff friendly & helpful. We would book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent food and good value

Check in was easy, bedrooms a good size and very comfortable beds. Heated towel rail & extractor not working. Tea & coffee facilities and a room safe. Cleaning staff could be a little more attentive during the stay. Food is very good quality and very well cooked, delightful dining room staff, thanks to Rory, Alex & Beth. Will return in the future to this ancient castle complete with peacocks!
Stayed 4 nights in Mar 2025

10/10 Excellent

Carol

Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sheila

Stayed 1 night in Mar 2025

8/10 Good

Lee

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gail

Liked: Staff & service, room comfort

Celebrating my retirement

We had a very pleasant 3 days stay it’s our third time here and we are looking forward to our next visit
Stayed 3 nights in Mar 2025

10/10 Excellent

Rhos

Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2025

2/10 Terrible

NICHOLAS

Sorry we had a car crash on the way and never made it . Nightmare of a day .
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel to stay at, the groubds are absolutely amazing. You can sit outside with peacocks roaming around you. You have admire the beautiful ruins in the gardens and take cracking photos. Food was lovely and he staff were great. I will stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, room comfort

Very relaxing weekend break at Ruthin Castle Hotel

We were met by a very friendly and helpful receptionist and this set the positive scene that was repeated by all the staff we met for the whole of the visit. The food was excellent along with the service that came with it. The hotel is as expected ie an old building in need of some repair that was full of atmosphere and history. The gardens, inhabited by the beautiful resident peacocks were well maintained and nice to walk around. We were only there for a weekend break but I could visualise how lovely it would be as a wedding venue, especially if they were as lucky with the weather as we were. I would happily return for a longer break in the future.
Stayed 2 nights in Feb 2025

6/10 Okay

Nicola

Disliked: Cleanliness

Hubby birthday

Was very disappointed with spa and hotel so run down and terrible bedding, was taken ill around 9.00am on 1st march really bad stomach flu horrific stomach pain, horrendous getting home yesterday afternoon, absolutely wiped out today and so weak and fever symptoms
Stayed 1 night in Feb 2025

6/10 Okay

joanne

Liked: Cleanliness, staff & service
It was an ok stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the castle! clean and warm room as usual. Friendly staff. See you again very soon.
Stayed 1 night in Feb 2025

8/10 Good

Claire

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely castle set in stunning grounds. We went for a wedding and the wedding event rooms were fab. The food and service was great amd the staff were lovely and it was all very well organised. Cleanliness was good too. Only negatives were that some of the rooms were tatty and in need of attention. Peeling wallpaper, broken toilet flush, trim missing from bottom of shower etc.
Stayed 2 nights in Feb 2025

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Property conditions & facilities

Average. Run down and neglected

Very run down and not value for money
Stayed 1 night in Feb 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Firstly, the staff are all lovely and very accomodating even at busy times. They are all extremely polite and do their best to make your stay be the best it can be. The grounds themselves are beautiful,with hundreds of years of history both inside and outside the castle. You are free to roam around at all hours and partake in a history trail. There are many placards around the hotel/castle so that you can learn plenty while there. The small town of Ruthin is only a 5 minute walk from the hotel. The food is also excellent, if not slightly overpriced. However, eating in the medieval themed "Tafarn y ddraig" makes it worth the price. Certainly a unique experience. Now onto the negatives. This is not a cheap hotel by any standard, with even the cheapest rooms costing over £100 a night. With the standard room that I stayed in, I found it to be a bit dirty, particularly the carpet, with many dog hairs and flakes of old mud in it. This continued into the bathroom, which was spacious. However, there was a strange damp odour coming from it, probably because it was a wet room with poor ventilation. As an aside, the water pressure and temperature was very low. This meant that filling the huge bath took well over 1 hour. Overall, it is a unique experience that you will not regret. The food is tasty, the grounds are beautiful and the staff make you feel welcome. If you have the budget, go for a room upgrade to really feel like the King of the castle.
Stayed 1 night in Feb 2025