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Ruthin Castle Hotel

4.0 star property
Family-friendly hotel with 5 hot tubs and full-service spa

Photo gallery for Ruthin Castle Hotel

Exterior
Bar (on property)
Aerial view
Bar (on property)
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning

Explore the area

View map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Place, Llangollen Motor Museum
    ‪3 min walk‬
  • Place, Ruthin Castle
    ‪6 min walk‬
  • Place, Chester Zoo
    ‪44 min drive‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2012
Select Comfort bed
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

About the area

Ruthin

A family-friendly stay in Ruthin awaits you at Ruthin Castle Hotel. Within steps you'll find Llangollen Motor Museum and Ruthin Castle within a 10-minute stroll. Highlights at this boutique hotel include 5 hot tubs, a full-service spa and a restaurant. .A relaxing visit to Bazaar can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to hiking/biking trails. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. On weekday mornings full breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Ruthin hotel, you'll be 2.8 km (1.8 mi) from Clwydian Range And Dee Valley and 3.1 km (1.9 mi) from Gower Area of Outstanding Natural Beauty.

What's nearby

  • Llangollen Motor Museum - 3 min walk - 0.3 km
  • Ruthin Castle - 6 min walk - 0.6 km
  • Eryri National Park - 32 min drive - 36.8 km
  • Chester City Walls - 39 min drive - 44.0 km
  • Chester Zoo - 44 min drive - 54.3 km

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 67 min drive

Restaurants

  • ‪Crown Hotel - ‬12 min drive
  • ‪Y Ddau Ful - ‬5 min drive
  • ‪We Three Loggerheads - ‬9 min drive
  • ‪Brookhouse Mill - ‬10 min drive
  • ‪The Castle Hotel (Wetherspoon) - ‬3 min walk

About this property

Ruthin Castle Hotel

Family-friendly hotel with 5 hot tubs and full-service spa
Ruthin Castle Hotel offers its guests a full-service spa, 5 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1277
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ruthin Castle Hotel offers 58 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Bazaar has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Couples treatment room(s), sauna, hot tub, steam room, body treatments
The Wild Pheasant Hotel & Spa
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 698 reviews
The price is AU$161
includes taxes & fees
21 Dec - 22 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Spa fee: GBP 35 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

What is the cancellation policy at Ruthin Castle Hotel?

Ruthin Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ruthin Castle Hotel?

Yep, Ruthin Castle Hotel has an uncovered self car park, for a fee. A self car park is also available, for a fee.

Is there a spa on site at Ruthin Castle Hotel?

Yep, Bazaar is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

What makes Ruthin Castle Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ruthin Castle Hotel.

Is Ruthin Castle Hotel family-friendly?

You bet! With amenities such as an arcade, a BBQ and a picnic area, it's no surprise that Ruthin Castle Hotel is a hit with families.

Does Ruthin Castle Hotel serve breakfast?

You bet, our travelers adore the full breakfast here! Offered on weekdays between 7:00 AM and 9:30 AM and weekends between 7:30 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Ruthin Castle Hotel?

No, Ruthin Castle Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ruthin Castle Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ruthin Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ruthin Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved staying in a real Castle....with all the medieval trimmings. Great
Stayed 2 nights in Oct 2025

8/10 Good

sharon

Stayed 3 nights in Sep 2025

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A very long walk to the room and parking area in adequate, plus overspill car park not for single travellers at night.Hot tube and gym area unkempt and a walk outsude of the hotel Bathroom heater did not work ,tokd for 2 days it would be repaired It was not .
Stayed 2 nights in Sep 2025

10/10 Excellent

Sayre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Disappointed

I really looked forward to my stay but felt that this hotel was not a four star experience. The overall feel of the room, bathroom restaurant and grounds was grubby and unkept. The bathroom in particular was not like the photos on the website and I felt that photos of the ‘not so modern’ rooms would help with expectations. I understand that this is an historical building and did not expect it to be modern and perfect but the overly dark decor and lack of lighting in the bar and restaurant area left it feeling grubby. The breakfast experience was not great. The food was ok but again the serving area (especially the chilled area) did not feel particularly clean.
Stayed 1 night in Sep 2025

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Lovely location but overpriced unless you get a good deal.Set in beautiful grounds so great if you get nice weather but as others have said it has a tired interior. Our room was clean and big as we'd paid for a suite for our anniversary, so it was lovely having the lounge to sit in and nice views. Another couple we met were on the lower ground floor and said that had no view at all. The tea tray in the room was very disappointing, no biscuits, the usual instant coffee, and just a couple of loose t-bags, not very hygienic and also no clue if decaff or normal! No fruit tea or anything interesting which given it was a suite is odd. The Premier Inn Plus rooms have a Nespresso machine, after all! Staff were lovely but breakfast was very average. Hot was bacon, sausage, fried egg, mushrooms and disappointingly tinned tomatoes. Cereal very small selection and same with yoghurt and fruit, very underwhelming. Pastries, just croissants, but these were nice and fresh at least. No nice bread, just UHP stuff to toast. If you want dinner you MUST book in advance. We were on DBB deal and had £30pp to spend but this doesn't get you much! Some of the mains were £23 / £24, the starters and desserts about £9 and up. Food was lovely, but avoid cheese board to finish as just 4 pieces truckle cheese you can get in supermarket. Overall, I'd only recommend if you get a good deal and get a suite!
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle. Rooms always warm and clean but if you want operating theatre cleanliness this is perhaps not the place for you! We love this place for its character and of course the peacocks. Staff always friendly and helpful. See you again in a few weeks!
Peacocks can fly!
proud mum with her 5 peachicks
Stayed 1 night in Sep 2025

10/10 Excellent

Jarrod

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were lovely and clean, good facilities. Excellent breakfast buffet. Dogs well catered for!
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time staff very helpful . Beautful
Stayed 2 nights in Aug 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Help is needed

The bedroom was dusty and dirty. Shower on his last legs. The maids never refilled coffee milk etc. The way the beds were made was just thrown back on. The food in the restaurant was at a lower standard. To be honest, absolutely terrible. This place needs a revamp and improve standards.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a treasure. Look forward to coming back! Diolch
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensational building and grounds - Good food, very comfortable bed Pleasant helpful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Iveta

Liked: Cleanliness, staff & service, amenities
A wonder castle with lots of history, beautiful gardens and wildlife. The peacocks and bunnies took over the grounds every evening and made it that much more special.
Stayed 4 nights in Jul 2025

4/10 Poor

kantaben

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Room very basic not as advertised . over grown with ivy out side, coffee cup dirty , bathroom was near the toilet so everything so wet ( wet room)
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another fantastic stay at the castle. Room clean, warm and spacious, staff friendly. Beautiful grounds.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

8/10 Good

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Margo

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with great staff. Rooms are a little tired, however, that is part of the charm
Stayed 1 night in Jul 2025