The staff here are really lovely and I think that’s a big part of why this property rates so well on various platforms. It’s also the reason this review is 3 stars and not lower.
Unfortunately, my experience wasn’t great. My wife and I stayed in 4 rooms over 4 nights (partly our fault for last minute booking, but unexpectedly being forced to change rooms at 7:15am one morning wasn’t part of the plan and we were less than impressed). Also, being told a standard room is the same as Deluxe except for the room size and then being stuck on a small bed wasn’t great.
The rooms vary a lot (and are not as good as the photos) - different mattresses, air con units, wifi signal, mosquito nets… some have quilts, others just with sheets. It’s a bit of a lucky dip.
Cigarette smoke from outside creeping into two of the rooms was unpleasant and there was lots of mosquitoes in one of them too.
For the money, I was disappointed and think it’s poor value. That said, the staff try their best and we always felt safe and didn’t feel any need to worry about valuables