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Shadow Mountain Resort

3.5 star property
Resort with 5 hot tubs, walk to El Paseo Shopping District

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Shadow Mountain Resort

Photo gallery for Shadow Mountain Resort

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Studio, Kitchen
Daily cooked-to-order breakfast for a fee
Reception
Studio, Kitchen | Bathroom

Overview of Shadow Mountain Resort

Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • KitchenKitchenKitchen
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Your area essentials

Map
45750 San Luis Rey Ave, Palm Desert, CA, 92260
  • Popular LocationEl Paseo Shopping District5 min walk
  • Popular LocationLiving Desert Zoo and Gardens3 min drive
  • Popular LocationMcCallum Theatre3 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)88 min drive

Room options

View all photos for Villa, 2 Bedrooms, Kitchen

Villa, 2 Bedrooms, Kitchen

Villa, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
Rollaway/extra beds
2 bedrooms
Cots/infant beds
  • 130 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Condo, 2 Bedrooms, Kitchen

Condo, 2 Bedrooms, Kitchen

Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
  • 102 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Kitchen

Studio, Kitchen

Studio, Kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Palm Desert

At Shadow Mountain Resort you'll be within a 10-minute stroll of El Paseo Shopping District and within 30 minutes of Living Desert Zoo and Gardens. Highlights at this resort include 5 hot tubs, a restaurant and an outdoor swimming pool. .The bistro, Delish Bistro + Bar, is open for breakfast, brunch and lunch. For a drink, you can stop by the resort's own lounge bar. Enjoy the gym, sauna and pool loungers as well as access to tennis lessons. Other amenities include free WiFi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 1:00 PM. There's also the convenience of free self parking. .With a stay at this Palm Desert resort, you'll be 2.3 km (1.4 mi) from McCallum Theatre and 2.9 km (1.8 mi) from Palm Desert Aquatic Center.
View more Resorts in Palm DesertOpens in a new window

What's nearby

  • El Paseo Shopping District - 5 min walk
  • The Gardens on El Paseo - 8 min walk
  • Living Desert Zoo and Gardens - 3 min drive
  • McCallum Theatre - 3 min drive
  • Palm Desert Aquatic Center - 4 min drive

Getting around

  • Palm Springs Station - 25 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 89 min drive

Restaurants

  • The Real Italian Deli - 14 min walk
  • Jamba - 12 min walk
  • California Fish Grill - 9 min walk
  • Blaze Pizza - 13 min walk
  • Luna Grill Palm Desert - 11 min walk

About this property

Shadow Mountain Resort

Resort with 5 hot tubs, walk to El Paseo Shopping District
As a guest of Shadow Mountain Resort, you'll find 5 hot tubs, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, a BBQ, and a garden are also featured at Shadow Mountain Resort. Free self parking is available.

Smoking is allowed in designated areas at this Palm Desert resort.

  • 125 guestrooms or units
  • 2 levels
  • 7 buildings
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Shadow Mountain Resort offers 125 air-conditioned accommodations with DVD players and free newspapers. Rooms open to balconies or patios. Kitchens offer fridges, microwaves and coffee/tea makers.

40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Delish Bistro + Bar

Things to do

  • 18 holes of golf
  • 5 spa tubs
  • Gym
  • Outdoor pool
  • Sauna
  • Tennis
  • Tennis lessons

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 7 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 June to 30 September:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 12 to 20 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted. Contactless check-out is available.

We should mention

  • Pool access available from 8 AM to 10 PM

Property is also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Frequently asked questions

What is the cancellation policy at Shadow Mountain Resort?

Shadow Mountain Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shadow Mountain Resort?

Yep, Shadow Mountain Resort has a free self car park.

Does Shadow Mountain Resort have a pool?

Shadow Mountain Resort has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8 AM to 10 PM.

What makes Shadow Mountain Resort a romantic place to stay?

Poolside dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Shadow Mountain Resort.

Does Shadow Mountain Resort serve breakfast?

Yep, cooked-to-order brekkie is served daily from 8:00 AM to 1:00 PM.

Is there a free airport shuttle available at Shadow Mountain Resort?

No, Shadow Mountain Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Shadow Mountain Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch. The dining venue is closed seasonally each year from June 2 until September 30.

What time are check-in & check-out at Shadow Mountain Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Shadow Mountain Resort?

No, pets are not allowed.

Is there a golf course on site at Shadow Mountain Resort?

There is a golf course next to Shadow Mountain Resort.

Shadow Mountain Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 748 reviews" "
Rating 8 - Good. 234 out of 748 reviews" "
Rating 6 - Okay. 71 out of 748 reviews" "
Rating 4 - Poor. 36 out of 748 reviews" "
Rating 2 - Terrible. 24 out of 748 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Loved the tennis opportunities and other amenities.
Stayed 5 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here
Many places in the area that are cleaner, nicer, more comfortable and with much better customer service than this place. Do yourself a favor and don’t stay here.
Stayed 4 nights in Dec 2023

6/10 Okay

Olga

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star resort, but rather a 3 star hotel. Buildings are old. Pool and jacuzzi need resurfacing Kitchen was outdated: old coffee maker, no dishwasher There was a dead bug inside kitchen counter There is no housekeeping service, no hand-soap, body wash, conditioner or body lotion in the bathroom. Bathroom is very small It would be OK for $ 100 per night, but not for $ 180
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Al

Stayed 2 nights in Nov 2023

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is run down: chipped paint, holes in the ceiling tiles, ancient & noisy A/C unit, dated room decor. The towels are rough & of very poor quality. The toiletries provided are embarrassing: bar of soap & shampoo of Motel 6 caliber. The lighting in the parking lot & throughout the exterior of the property is very dim (making it feel unsafe). There are residents who live there. After midnight on the night of my arrival, there were 2 dogs running around the parking lot barking with the owner chasing them. In the middle of the day, there was a different larger dog (pit bull or pit mix-aggressive looking) was sitting on the grass near the pool-not on a leash & not restrained. The front desk closes I at some point at night, so security personnel checked me in. I interacted with one staff member over the phone & 2 in person-they were all very friendly & helpful. The pictures & description for this "resort" are not consistent with what I experienced during my stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Margaret

Stayed 4 nights in Oct 2023

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The resort was nice and in a gated community which made it safer.
Stayed 4 nights in Oct 2023

10/10 Excellent

Dennis

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023