6/10 Okay
Denise H., New Creek
6 Sept 2025
Liked: Cleanliness
Property and home was very nice. Communication with the host was extremely poor! Took days to get a return message. But after we moved in, we got another bill for cleaning expense. This was not brought up for billed prior so when I thought everything was paid in full. I had to pay more money or we would be kicked out. Again communication horrible. Home was not stocked with the normals and we spent a lot of money to get staples- toilet paper, paper towels, hand soap, dishwasher detergent, salt/pepper, trashbags, etc. internet does not work- it is based off of cellular service which is horrible. Televisions can’t be watched because they are smart tvs and based on the internet. Outside area is nice but the grassy area is tiny. The housekeeping was okay when we arrived but there were doggie poop bags left outside that smelled horrible. The garage is weird- it had the green turf on the floor and had the trash can in there. It smelled horrible like people may have used it for a doggie potty area. We couldn’t use it. The water from the fridge barely came out and the ice maker made ice very very slowly. No one could run anything with water while someone else was using water or the pressure completely stopped. If you are taking a shower upstairs and someone turns on water somewhere else, the shower stops. Major issue!! There is a Roomba-type thing that doesn’t work well. The home itself was new and very nice but many things need improved. Won’t work with this host or property again.
Denise H.
Stayed 7 nights in Aug 2025