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Aparthotel

Real Residência - Apartmentos Turísticos

4.0 star property

Photo gallery for Real Residência - Apartmentos Turísticos

Interior entrance
Fridge, microwave, stovetop, coffee/tea maker
Apartment, 1 Double Bed
Lobby lounge
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
Ramalho Ortigao, 41, Lisbon, LIS, 1050-228
  • Place, El Corte Ingles Mall
    ‪3 min walk‬
  • Place, Gulbenkian Museum
    ‪5 min walk‬
  • Place, Eduardo VII Park
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Apartment (Twin Bed)

Fridge, microwave, stovetop, coffee/tea maker

Apartment (Twin Bed)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed

Apartment, 1 Double Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Lisbon

Real Residência - Apartmentos Turísticos puts you in the heart of Lisbon, steps from Central Mosque of Lisbon and within a 10-minute stroll of El Corte Ingles Mall. Highlights at this aparthotel include in-room kitchenettes, free WiFi and LCD TVs. .Each apartment is soundproofed and features a living room, a dining area and cable TV. A kitchenette comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A coffee/tea maker, a safe and a hairdryer are also available. .This smoke-free aparthotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include laundry facilities, multilingual staff and luggage storage. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Lisbon City Center aparthotel include Gulbenkian Museum and Eduardo VII Park.
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What's nearby

  • El Corte Ingles Mall - 3 min walk - 0.3 km
  • Gulbenkian Museum - 5 min walk - 0.5 km
  • Eduardo VII Park - 8 min walk - 0.7 km
  • Marquis of Pombal Square - 17 min walk - 1.4 km
  • Avenida da Liberdade - 17 min walk - 1.4 km

Getting around

  • Praca de Espanha Station - 5 min walk
  • Sete Rios Station - 15 min walk
  • Lisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

  • ‪Mesón de Tapas - ‬6 min walk
  • ‪Oji Sushi Restaurante - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Ribalta - ‬6 min walk
  • ‪Ground Burger - ‬4 min walk

About this property

Real Residência - Apartmentos Turísticos

Real Residência - Apartmentos Turísticos offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Real Residência - Apartmentos Turísticos also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Lisbon aparthotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Built in 1996
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Real Residência - Apartmentos Turísticos offers 24 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with cable channels and pay-per-view films. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 to 12 for adults and EUR 9 to 12 for children
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable channels
  • Pay films

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a zoo
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 24 units
  • 6 floors
  • Built in 1996
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 to 12 for adults and EUR 9 to 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

Real Residencia Suite
Real Residencia Suite Hotel
Real Residencia Suite Hotel Lisbon
Real Residencia Suite Lisbon
Hotel Real Residencia Suite
Real Residencia Hotel Lisbon
Real Residência Touristic Apartments Apartment Lisbon
Real Residência Touristic Apartments Apartment
Real Residência Touristic Apartments Lisbon
Real Residência Touristic Apartments
Real Residência Touristic Apartments
Real Residência - Apartmentos Turísticos Lisbon
Real Residência - Apartmentos Turísticos Apartment
Real Residência - Apartmentos Turísticos Apartment Lisbon

Frequently asked questions

What is the cancellation policy at Real Residência - Apartmentos Turísticos?

Real Residência - Apartmentos Turísticos offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Real Residência - Apartmentos Turísticos?

Onsite parking is limited.

Are there any beaches close to Real Residência - Apartmentos Turísticos?

The closest beach to Real Residência - Apartmentos Turísticos is Costa da Caparica Beach (13.2 km).

Is Real Residência - Apartmentos Turísticos family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Real Residência - Apartmentos Turísticos is a hit with families.

Does Real Residência - Apartmentos Turísticos serve breakfast?

Yep, buffet brekkie is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Real Residência - Apartmentos Turísticos?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Real Residência - Apartmentos Turísticos?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Real Residência - Apartmentos Turísticos?

No, pets are not allowed.

Real Residência - Apartmentos Turísticos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 768 reviews
Rating 8 - Good. 322 out of 768 reviews
Rating 6 - Okay. 72 out of 768 reviews
Rating 4 - Poor. 15 out of 768 reviews
Rating 2 - Terrible. 12 out of 768 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, well located, nice neighbourhood, great friendly and helpful staff, well stocked kitchen, amazing breakfasts, very pleased to stay here again.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well located and well sized apartments!
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

A home from home

Comfortable apartment, convenient location, and very helpful staff! A home from home in Lisbon, we really enjoyed our stay!
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very helpful and kind
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
This is a great deal for a 1-bedroom apartment with a kitchenette. The location by Sao Sebastio Metro station is great if going to the airport or anywhere.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was comfortable, quiet and gave us more than enough space to relax after site seeing. All amenities were excellent and the staff helpful and enthusiastic. Highly recommended
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities, communication
The rooms are comfortable, clean and well equipped. Breakfast is good with a broad choice. The staff are happy and helpful. Highly recommended as a good base for seeing Lisbon. The metro is a short walk away and the excellent Gulbenkian museum is a few streets away.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super clean and quiet. Well-run, well-maintained property. Comfortable accommodation, friendly, professional and helpful staff. Excellent breakfast buffet. Very good location for metro, train station and shopping. Reasonable walking distance to tourist attractions. Definitely recommend this place.
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
It was close to the city center. However, the reception hours were limited, so we had to go to a different location to check in.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Easy to find from airport on metro (subway) line. Groceries nearby. Excellent in house restaurant for breakfast and open until 4. It is an apartment not just a room, with a sitting area, kitchen, bedroom and bath. Nice linens and lots of them. Staff were very helpful and spoke English. Quiet. Safe neighbourhood.
Stayed 6 nights in Jan 2024
Verified

4/10 Poor

Gordon

Liked: Cleanliness
Disliked: Amenities
Relatively clean and affordable place within a short taxi ride of the airport. There is nothing here, though. No gym, nothing is open and you have to pay to use the one pool table.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Pentti

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent and friendly service. The content and operation of the breakfast service are excellent. Everything worked great. Metro station nearby and traffic noise was not a problem. Only the noise of the planes flying overhead was clearly audible, but I didn't think it was particularly disturbing.
Stayed 7 nights in May 2023
Verified

6/10 Okay

Amrish

Liked: Room comfort, communication

Okay value

It was okay but not more. The service was brilliant and very nice people working here. But the standard was not the best. Great lobby and really good breakfast. But the rooms where a bit run down and things that you thought should be in the kitchen was missing. An okay area and okay stay, but far away from the best
Stayed 4 nights in Mar 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Good with a couple of quibbles!

Room was fine, clean and spacious. Folks at the front desk could not have been more accommodating and friendly. Wi-Fi, however, was Very Poor, not secure and not available in certain places in my room, kept cutting in and out in others-I suggest an upgrade. Some confusion about where to check in, whether there or at parent hotel. I went to parent hotel only to be directed to the residencia where reception is open from 9 to 12:30 and 1:30 to 6–not all day. Overall a good experience.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

NORIKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
he room was spacious, clean and comfortable. The bathtub was large and clean. I wish there was a capsule espresso machine in the room because I like to drink coffee at night. I wish there were more kitchen goods available. I was happy to be able to order breakfast other than the counter buffet. It was good, but I didn't know about it the first two days and thought there were not enough choices with just the counter ones, so I wish it had been explained to me at the beginning. It was very close to the metro station, a supermarket nearby, and the metro is the blue line, so it was very convenient. If I ever go to Lisbon again, I would stay here again.
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Damien

Liked: Cleanliness, communication
The room was conveniently located close to groceries, shopping centre and the metro. The room was a bit dated but cool ( air con) and the main bedroom beds were comfy. Note there is no oven in the kitchen. We didn't like the fact there was no dish soap or sponge and we had to ask for simple things to clean the dishes. All apts with kitchens should be supplied with a modest amount of dish soap, a sponge and a dish towel or two. House-keeping does come daily although we didn't need it.
Stayed 4 nights in Jul 2022
Verified

4/10 Poor

Mike

Disliked: Amenities, property conditions & facilities, communication
Really disappointing. There was a problem with check-in, which meant I had to go backwards and forwards to the sister hotel down the road to get my key. Staff were unhelpful and disinterested. The room was a good size, but tired and worn. Paint missing on the walls and furniture, soap missing from the dispensers, gloomy. Just felt run down and neglected.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, communication
These apartments are really good. They aren’t modern gleaming white apartments and show some age but everything works well. The apartments are out of the noise and crowds of the areas lower down the hill and felt more like coming back to a real Lisbon neighbourhood than a tourist zone. A drawback to some may be the building is close to the landing path for the airport and there is some noise when the planes go over. There were really no flights overnight though so sleeping wasn’t an issue and not a huge factor to consider. More importantly, the apartments are close to a number of restaurants, a metro stop is a few minutes walk away, and there are shopping and at least 3 grocery stores the same distance. What really made this apartment great was the staff. They are all excellent and treated us like family. Adelia was especially friendly and had a great sense of humour. They are lucky to have her as she could easily run a higher end establishment. We would definitely good here if we came back to Lisbon.
Stayed 7 nights in Apr 2023
Verified

6/10 Okay

Martin Lopez

Liked: Cleanliness
Disliked: Amenities, communication
They are not well prepared to respond to guests' needs and staff do not really care to do it. It's a combination of attitude and lack of resources. Example: The first day we did not get bath towels, so we requested some to the front desk person. They said that the cleaning person would bring the towels to the room. They did not. We requested again and got the same answer from the front desk. They did not bring anything, so we had to go and look for the cleaning person to get the towels. They said they would bring them to the room. They did not. Terrible response to customer needs.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Claude

Liked: Cleanliness, property conditions & facilities, communication
Nous Avons été tranférés au Réal Palacio pour tout notre hébergement. Hôtel supérieur. Propreté, service et restauration excellents,
Stayed 14 nights in Sep 2024
Verified

8/10 Good

luiz m

Liked: Cleanliness, room comfort, communication

Hotel muito bom com cozinha.

hotel muito bom, localização ótima, perto do Lidl supermercado, metrô são sebastiao e do El Corte Inglês, Decathlon, Celeiro, Oji sushi. Café da manhã muito bom. Quarto, banhriro com banheira, sala, cozinha, 3 guarda roupas, cofre, ar cond, 2 tv, bem arejado. Rota de avião com barulho até certa hora da noite. Staff ótimo. 6 andares com 2 elevadores. Tem depósito de bagagem. Tem restaurante com algumas opçoes de comida.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Fernandes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bonjour, je mets 4 étoiles sur l'évaluation globale car pour moi il manque ene machine à café ☕️ dans l'appartement, dans l'ensemble nickel, personnel super sympathique et professionnel endroit très propre et calme. Merci pour votre professionnalisme.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Johannes Antonius Maria aan den

Liked: Cleanliness, amenities
Aangenaam verrast door de vernieuwingen sinds ons laatste verblijf twee jaar geleden: vernieuwde receptie en ontbijtzaal en ook het appartement is opgefrist met nieuw tapijt en vers geschilderde muren. Wij waren er voor de vijfde keer en gaan er zeker terugkeren: moor locatie vlak bij een park en de metro. Supermarkt en redtaurantjes op loopafstand.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

DENISE

Liked: Cleanliness, room comfort, communication
Desde 2014 nós hospedamos nos hotéis do Grupo Real e para quem quer se sentir em casa, o Real Residência é uma excelente opção.
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Nils

Liked: Communication

Only for the night

Der Empfang war sehr freundlich, das Frühstück portugiesich gut, nichts ausgefallenens. Aber die Zimmer waren doch gewöhnungsbedürftig.
Stayed 2 nights in Oct 2023