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 Lisbon District •1 Room
 Lisbon District • 1 Room
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Eurostars Universal Lisboa

5-star property
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa 1800 796 370
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Hotel Description

You'll be connected to a rail/subway station at Eurostars Universal Lisboa, and within a short 5-minute stroll of Lisbon Casino and Vasco da Gama Shopping Centre. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include a seasonal outdoor swimming pool, a coffee shop/cafe, and spa services. Buffet breakfast is available daily. There's also self parking, along with the convenience of airport pick-up service.

Places within a 15-minute walk of this 5-star Parque das Nações hotel include Lisbon Oceanarium and Parque das Nacoes Marina.

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$172* Per night/room 1 Feb. - 2 Feb.

Deluxe Double Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Eurostars Universal Lisboa

Location Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa 1990-221

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. An outdoor pool, spa services, and tour/ticket assistance are also featured at the luxury Eurostars Universal Lisboa. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Lisbon hotel.

  • 1 building
  • 189 guestrooms or units
  • 15 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Oriente Station (0.7 km / 0.4 mi)
  • Metro station: Cabo Ruivo Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Eurostars Universal Lisboa has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Eurostars Universal Lisboa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Eurostars Universal Lisboa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurostars Universal Lisboa Hotel
  • Eurostars Universal Lisboa Lisbon
  • Eurostars Universal Lisboa Hotel Lisbon

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.