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Hotel Description

Best Western Urban Hotel & Spa puts you in the heart of Lille, within a 20-minute stroll of popular places like Lille Grand Palais and Zenith Arena Concert Hall. Highlights at this Baroque hotel include a restaurant, free self parking, and a spa tub.

Flat-screen TVs with satellite channels are featured in all 40 soundproofed rooms, and you can enjoy espresso makers, free bottled water, and hair dryers.

The café, Urban Hotel, is open for breakfast. Added amenities include free WiFi in public areas, a sauna, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and noon. There's also the convenience of limited parking.

Within a 30-minute walk of this 3-star Vauban - Wazemmes hotel, attractions include Casino Barriere Lille and Euralille.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$98* Per night/room 6 Jun. - 7 Jun.

Comfort Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

About the Best Western Urban Hotel & Spa

Location 48 Bis Rue De Valenciennes, Lille, Nord 59000

Property Features

There's a restaurant on site. Public spaces have free WiFi. Best Western Urban Hotel & Spa offers its guests a spa tub and a sauna. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Best Western Urban Hotel & Spa. Limited free parking is available on a first-come, first-served basis. This Baroque Lille hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: Lille (LIL-Lesquin) (8.5 km / 5.3 mi)
  • Train station: Porte-de-Douai Station (1.8 km / 1.1 mi)
  • Metro station: Porte de Valenciennes Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Urban Hotel & Spa offers 40 accommodations with espresso makers and complimentary bottled water. 80-cm flat-screen televisions come with premium satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to noon.

Urban Hotel - This café serves breakfast only.

ROCOCO BAR & RESTO - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:30 AM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Maximum 1 per room (weight limit: 44 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 for adults and EUR 6 for children (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Facilities fee: EUR 18 per person and includes use of: sauna; spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grand Palais
  • Best Western Grand Palais Lille
  • Best Western Hôtel Grand Palais
  • Best Western Hôtel Grand Palais Lille
  • Hôtel Grand Palais Lille
  • Hôtel Grand Palais
  • Grand Palais Lille
  • Urban Hotel Lille
  • Urban Lille
  • Best Western Urban & Spa Lille
  • Best Western Urban Hotel & Spa Hotel
  • Best Western Urban Hotel & Spa Lille
  • Best Western Urban Hotel & Spa Hotel Lille

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.