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The Queen's Hotel

Property class: 3

Photo gallery for The Queen's Hotel

A historic stone building with multiple windows and a waterfront view.
A neatly made bed with white linens, a wooden headboard, and a nightstand with a telephone.
A historic waterfront town with stone buildings and a calm river reflecting the structures.
A historic building with a sign reading "Queens Hotel." It features a stone facade, multiple windows, and a steeply pitched roof.
A coastal scene with a building, a ferry, and a cruise ship.

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is AU$181
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
24 Commercial St, Shetland, Lerwick, Scotland, ZE1 0AB
  • Place, Shetland Museum
    ‪3 min walk‬
  • Place, Lerwick Town Hall
    ‪6 min walk‬
  • Place, Up-Helly-Aa Exhibition
    ‪10 min walk‬
  • Airport, Lerwick (LSI-Sumburgh)
    ‪57 min drive‬

Room options

View all photos for Single Room

A bedroom with a bed, a wooden dresser, a chair, and a desk with a mirror.

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Sea View

A hotel room with two beds, a nightstand with a phone, and two wall-mounted lamps.

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

A neatly made bed with white linens, a wooden headboard, and a nightstand with a telephone.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, each with patterned bedding, bedside lamps, and a small table with a telephone.

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (sleeps 3)

A hotel room with three single beds, a nightstand with a telephone, and two wall-mounted lamps.

Family Room (sleeps 3)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room (sleeps 4)

A bathroom with a white bathtub, a white sink, and two Eden brand shower products on the counter.

Family Room (sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Lerwick

The Queen's Hotel puts you in the heart of Lerwick, within steps of Bain's Beach and The Lodberrie. Highlights at this beach hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Additionally, you'll find luggage storage. There's also the convenience of free parking nearby. .Sights within a 10-minute walk of this 3-property class Lerwick hotel include Shetland Museum and Fort Charlotte.

What's nearby

  • Shetland Museum - 3 min walk - 0.3 km
  • Lerwick Town Hall - 6 min walk - 0.5 km
  • Fort Charlotte - 6 min walk - 0.5 km
  • Coastal Walk to the Knab - 7 min walk - 0.6 km
  • Up-Helly-Aa Exhibition - 10 min walk - 0.9 km

Getting around

  • Lerwick (LSI-Sumburgh) - 66 min drive

Restaurants

  • ‪The Lounge Bar - ‬2 min walk
  • ‪The Dowry - ‬3 min walk
  • ‪Coffee And Friends - ‬3 min walk
  • ‪Cornerstone - ‬11 min drive
  • ‪Thule - ‬2 min walk

About this property

The Queen's Hotel

The Queen's Hotel offers its guests multilingual staff. Public spaces have free WiFi.

This 3-star Lerwick hotel is smoke free.

  • 28 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
The Queen's Hotel offers 28 accommodations with a hairdryer and an iron/ironing board. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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A bedroom with a bed, two nightstands, a desk, a chair, and a window.
Varis House
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  • Parking included
  • Breakfast available
  • Laundry room
  • Housekeeping
4.3 out of 5, Excellent, 290 reviews
The price is AU$226
includes taxes & fees
9 Oct - 10 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Queen's Hotel Lerwick
The Queen's Hotel Hotel
The Queen's Hotel Lerwick
The Queen's Hotel Hotel Lerwick

Frequently asked questions

Are there any beaches close to The Queen's Hotel?

Yep, The Queen's Hotel is a short 1-minute walk from Bain's Beach.

How much does it cost to stay at The Queen's Hotel?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at The Queen's Hotel on 5 Oct 2026 start from AU$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Queen's Hotel?

No, The Queen's Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Queen's Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Queen's Hotel?

No, only service animals are allowed.

The Queen's Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 10 out of 89 reviews
Rating 8 - Good. 33 out of 89 reviews
Rating 6 - Okay. 14 out of 89 reviews
Rating 4 - Poor. 11 out of 89 reviews
Rating 2 - Terrible. 21 out of 89 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old well established hotel.I had a top floor room which looked out over the bay with a view of a Viking Wooden Rowing Boat.Room was very spacious and comfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was absolutely stunning with a bay window looking out onto the water from the top floor. Staff were super helpful in carrying my bags up to the room and letting me store luggage there on my day of departure. Would relish the opportunity to stay here again:)
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated hotel, room not cleaned properly everyday and the breakfast we were told would be provided was not. Excellent position in the town and great view of Bains Beach. Overpriced for what we got.
Stayed 7 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel smelt very bad and is in poor condition, the tap in the room wasn't fixed to the sink so rattled around, twisted when you turned on and off The window net had black mould spots. Towels come with free stains and are frayed after too many years in service. In all it may have been a great place 30 years ago but not so much now. Be aware there is no lift that we are aware of.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is wonderful, a few easy steps to Commercial Street, harbor, etc. The property is old and very much in need of refurbishment. There is evidence that the management is working to that end. Restaurant was closed, which is challenging if staying on the weekend because there are literally only a handful of places to eat on a Sunday and reservations are hard to come by. I stayed 2 nights and there was no housekeeping available unless requested. The front desk is not manned 24/7 but mobile numbers are left at the desk so that someone can be reached if needed. My hope is that management will be able to refurbish the hotel and make a go of it, because it is unique and in spite of the downsides, I enjoyed staying in a room that overlooked the water.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views from our room!
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It is an old property and has been maintained somewhat unfortunately both the Bar and the Restaurant were closed we also had a hard time checking in as there was no one on the property just a note with phone numbers to call. I did eventually get a hold of someone and they appeared about ten minutes later. The little beach besides the hotel is quite popular with the locals who play with there kids, walk there dogs and go swimming there, note also that it is only accessible when the tide is out as the stairs leading to it are underwater when the tide is in. Note also there is no parking at the hotel and only six public spaces for Parking close by.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Staff were incredibly friendly and helpful and my room had a stunning sea view which was a joy every morning! The bar and restaurant were closed during my stay and signs helpfully signposted to local cafes, bars and restaurants close by which were good recommendations. The hotel is older and some work was getting done. The rooms are dated though the bed was incredibly comfy and all the amenities worked. Sockets near the bed and a newer heating system/electric radiators would improve the overall comfort. Staff were flexible with my departure times letting me leave my luggage until I was leaving Lerwick rather than having to carry it around all day which was incredibly helpful
Stayed 11 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
This hotel was very poor. Decor was appalling with aged dirty wallpaper coming off the walls. The TV did not work at all with stations not tuned in. We (3 adults one room) stayed there for 3 nights and at no point were we given fresh clean cups for our tea, freshened bedding/towels or bins changed. No WiFi given. No bar or restaurant facilities. Carpets worn and windows dirty. It was very disappointing and a shame. Definitely not value for money!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view of the water was nice. The cleanliness was very good. The mattresses and pillows need to be replaced. That being said, I slept well. The hotel, however, is in need of TLC. The location was excellent. The staff we met was kind. We were grateful for the availability.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good no breakfast decor so old fashioned smelt foosty
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Beds and bathroom were clean. Hairdryer broken no remote for TV and I staff to be found.but it was good and central
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The Queens, is a timewarp but in a good way! The space is clean, comfortable warm and inviting! Absolutely fantastic service, if I return to Lerwick I will definitely staying at Queens!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jayden, Megan and Shawn were friendly and helpful and kind. The hotel is very very old but beautiful and the beds clean and comfortable. The hotel is right in the water so you fall asleep to water lapping at the walls. The hotel is also super convenient as it is right next to the main shopping street. Highly recommend
Stayed 5 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is shuttered but they are still taking prepaid reservations. I booked it online. Locals here say it’s being closed was a blessing in disguise since the place is essentially “a dump.”
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel was clean, warm but dated. The staff were lovely and very helpful. The fact that there was no restaurant meant no meal or breakfast but the staff advised me of lovely alternatives. I believe the hotel has just changed hands so probably just getting things organised and i hope it works for them.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Please be aware of positive reviews on this property, the building is in a complete state of disrepair. It shows its age magnificently, and although
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We needed to wait for a staff member to register us. We were given 2 adjoining rooms when we requested a triple accommodation. The hotel is right on the coast. No lift, restaurant, or bar were available.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
£140 to stay in a property which would make a hostel look luxurious. No food available. Absolutely horrible however given choice so limited appears can charge whatever inflated price they like.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
The hotel should not be open to paying guests. It needs a complete refurbished and lacks basic amenities and services that are not stated on the website.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ignore the negative reviews!

We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water and the bathroom and linen were beautifully clean. The staff were really helpful. The night porter rummaged around and found me a bottle opener and there was cutlery in the room for our delicious fish and chips from the Fort café, given that the hotel’s restaurant is being refurbished. We would definitely recommend the Queen’s and wish the new owners success in their quest to restore it to its former glory.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Main lights didn’t work no soap shampoo or body wash supplied no breakfast
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Such a shame that a hotel in great Location is getting bad reviews however although outside renovation being don inside very dates. Has so much potential. Room had rusted towel rail and toilet roll holder no shower wash in shower. Also no bar area or lounge or dining facilities yet still being advertised on Expedia as a hotel. I wouldn't even rate it as b and b as no food available . I do hope the owners manage to get upgrade done as going back 12 years our stay was excellent
Stayed 1 night in Aug 2024