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Charme Hotel Hancelot

Hotel in Ghent with a bar

Photo gallery for Charme Hotel Hancelot

Interior entrance
Daily buffet breakfast (EUR 17.50 per person)
Comfort Double Room | Living area
Meeting facility
Comfort Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi
  • Business services
The current price is AU$188
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Vijfwindgatenstraat 19, Ghent, 9000
  • Place, Saint Bavo Cathedral
    ‪15 min walk‬
  • Place, Ghent Town Hall
    ‪17 min walk‬
  • Place, Gravensteen Castle
    ‪4 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Heating
TV
Portable fan
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
TV
Portable fan
Hairdryer
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Portable fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Ghent

Charme Hotel Hancelot places you steps from Small Beguinage Ghent and within a short 5-minute stroll of Muink Park. Highlights at this boutique hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a business centre and a terrace. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Ghent hotel include Capitole Theatre and Ghent Public Library.

What's nearby

  • Capitole Theatre - 6 min walk - 0.6 km
  • Saint Bavo Cathedral - 15 min walk - 1.3 km
  • Ghent Christmas Market - 15 min walk - 1.3 km
  • Ghent Town Hall - 17 min walk - 1.4 km
  • Gravensteen Castle - 4 min drive - 1.8 km

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 58 min drive

Restaurants

  • ‪Koepelbar - ‬6 min walk
  • ‪Gusto Theaterrestaurant - ‬7 min walk
  • ‪Elvire Eetcafé - ‬5 min walk
  • ‪Pizza Cesar - ‬4 min walk
  • ‪Smørbrød - ‬7 min walk

About this property

Charme Hotel Hancelot

Hotel in Ghent with a bar
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 118 square feet (11 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Charme Hotel Hancelot. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ghent hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 4 levels
  • 118 sq ft of conference space
  • 11 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
Charme Hotel Hancelot offers 12 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.50 for adults and EUR 12.50 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.50 for adults and from EUR 12.50 for children
  • Covered self-parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, Eurocard and cash.

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Frequently asked questions

What is the cancellation policy at Charme Hotel Hancelot?

Charme Hotel Hancelot offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Charme Hotel Hancelot?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Charme Hotel Hancelot on 30 Nov 2025 start from AU$175.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Charme Hotel Hancelot?

Yep, Charme Hotel Hancelot has a secured covered self car park for EUR 15 per night. Onsite parking is limited.

Does Charme Hotel Hancelot serve breakfast?

Yep, guests can't get enough of the buffet brekkie here! Available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Charme Hotel Hancelot?

No, Charme Hotel Hancelot does not offer an airport shuttle service.

What time are check-in & check-out at Charme Hotel Hancelot?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Charme Hotel Hancelot?

No, pets are not allowed.

Reviews

Charme Hotel Hancelot Reviews

8.4

Very good

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 111 out of 269 reviews
Rating 8 - Good. 112 out of 269 reviews
Rating 6 - Okay. 33 out of 269 reviews
Rating 4 - Poor. 9 out of 269 reviews
Rating 2 - Terrible. 4 out of 269 reviews

Reviews

8/10 Good

Ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting character property that could probably do with a bit of a refresh. The room was a good size, with a comfortable bed. A couple of minor flaws, wiring was visible on the ceiling light, and the window frames had seen better days. I will probably stay elsewhere next time I am in Ghent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Delainie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice small hotel! Breakfast was amazing. The room was comfortable, the area is beautiful, and we happened upon a small festival in the city center. We plan to stay again if we are ever in Ghent in the future!
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover in good location Ghent

Great hotel friendly staff and clean comfortable room.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Stayed 2 nights in May 2025

10/10 Excellent

Aurelia

Liked: Cleanliness
Lovely atmosphere
Stayed 1 night in May 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel - shabby chic, good fresh breakfast - only slight downside was it can be a little noisy due to to old wooden floor boards but for me this adds even more character to this lovely building- would definitely stay again - around 10 mins walk to the centre of Ghent
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonios

Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Robert, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver close to the tram stop. All the staff were very kind and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

JEREMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Charme

I enjoyed my stay at the Charme Hotel Hancelot. Check-in was easy and the service was terrific. When they told me my room was on the top floor and there was no elevator, they offered to help carry my suitcase to my room. My room was clean and comfortable. My only suggestion would be for a new mattress as the one in my room was a bit too soft. Otherwise a wonderful stay and I would happily choose this hotel again!
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities
Very good breakfast, large room, modern and updated bathroom, comfortable bed. Great old building. Only downsides, noisy creaky floor and not enough pillows.
Stayed 2 nights in Sep 2024

8/10 Good

derek

Liked: Staff & service
Disliked: Property conditions & facilities

Nice enough hotel and quite central

Staff were very friendly . It is an old building but reasonably clean . Rooms very spacious but the mattress was so soft. A bit tired and needs some tlc and a wee lick of paint . The breakfast was amazing and plenty of choice .
Stayed 3 nights in Sep 2024

10/10 Excellent

Dmitri

Stayed 3 nights in Sep 2024

8/10 Good

n s

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not have air conditioning even though it says it does. The breakfast was great. The hotel is old and needs a bit of a touch up. We thought it could have been cleaner. We liked the location for walking to things to see and do.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jenica

Stayed 3 nights in Aug 2024

10/10 Excellent

Mauro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little walk away from the town centre, and our room was up a few flights of stairs, but the overall stay was nice. The breakfast was outstanding - one of the best buffet breakfasts on our trip!
Stayed 2 nights in Jul 2024

8/10 Good

Dario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Jun 2024

8/10 Good

Maximiliano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B and b guest house style

Overall was a ok stay. The breakfast is very good and the person who run the b and b works very hard. Nice quiet location
Stayed 1 night in May 2024

6/10 Okay

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This property does not have a lift. It would be good if Hotels.com asked properties without lifts to make possible guests aware of this fact. I travelled with a friend who has mobility limitation and this is not a good place to stay for people with difficulties going up or down stairs, particularly if the staircase is dark.
Stayed 2 nights in May 2024

2/10 Terrible

Sandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay. Didn’t sleep both nights I was there.
Stayed 2 nights in Apr 2024