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The Sefton

4.0 star property
Hotel on the beach, with indoor pool

Photo gallery for The Sefton

Exterior
Lobby sitting area
Indoor pool
Interior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View map
Harris Promenade, Douglas, England, IM1 2RW
  • Douglas Beach
    ‪1 min walk‬
  • Tynwald
    ‪6 min walk‬
  • Palace Casino
    ‪12 min walk‬
  • Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Single Beds (Atrium)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Separate bedroom
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the area

Douglas

The Sefton puts you in the heart of Douglas, within steps of Gaiety Theatre and Douglas Beach. Highlights at this beachfront hotel include a restaurant, an indoor swimming pool and a gym. .A day of pampering can include massages and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Bonzai, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. Sir Normans is the hotel's own bar, serving drinks along with dinner. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. On weekday mornings cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Douglas hotel include Manx Museum and Tynwald.

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Gaiety Theatre - 1 min walk - 0.0 km
  • Tynwald - 6 min walk - 0.5 km
  • Manx Museum - 6 min walk - 0.5 km
  • Palace Casino - 12 min walk - 1.0 km

Getting around

  • Douglas Ferry Station - 10 min walk
  • Snaefell Mountain Railway Laxey Station - 20 min drive
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪Frank Matcham’s - ‬1 min walk
  • ‪Sam Webbs - ‬1 min walk
  • ‪Marmaris - ‬4 min walk
  • ‪Cafe Villa - ‬1 min walk

About this property

The Sefton

Hotel on the beach, with indoor pool
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Sefton offers 102 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Frequently asked questions

What is the cancellation policy at The Sefton?

The Sefton offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Sefton?

Yep, The Sefton has a self car park for GBP 4 per night. Onsite parking is limited.

Are there any beaches close to The Sefton?

Yep, The Sefton is a short 1-minute walk from Douglas Beach.

Does The Sefton have a pool?

The Sefton has an indoor pool.

Does The Sefton serve breakfast?

Yeah, our visitors adore the cooked-to-order brekkie here! Served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Sefton?

No, The Sefton does not offer an airport shuttle service.

Is there a bar or restaurant at The Sefton?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sefton?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Sefton?

No, pets are not allowed.

The Sefton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 526 reviews
Rating 8 - Good. 183 out of 526 reviews
Rating 6 - Okay. 74 out of 526 reviews
Rating 4 - Poor. 18 out of 526 reviews
Rating 2 - Terrible. 16 out of 526 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Colin

Liked: Staff & service, amenities, property conditions & facilities
The Sefton is a grand building toward the town centre end of the promenade and about 10 minutes walk from the Sea Terminal and buses to and from the airport stop close by, so very convenient. Check in was smooth. I booked an atrium room which was quiet, modern but not bland. Good bathroom, living area with a balcony. The room was clean and in good order, regular top ups in the tea/ coffee dept; along with complimentary bottled water. The bed was rather firm I thought but I slept well. Breakfast was excellent with a self serve selection and porridge and Manx kippers on request. The pool was a bonus and clean and warm. Some of the stair carpeting is a little worn but it would cost a fortune to replace whilst still serviceable. Would I stay at this hotel again? Certainly. The staff were all so welcoming, icing on the cake. Many thanks.
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Stayed 3 nights in May 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overwhelmed by this hotel and island. From the moment of check in by 2 lovely ladies we received an Atrium room which was an absolute delight. Newly refurbished rooms and a little balcony with chairs to sit out overlooking an indoor garden with lots of natural light. We don’t want to leave it’s been the best trip 🙏
Stayed 1 night in May 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent stay in Atrium

Excellent stay at the Sefton. Friendly efficient staff on reception with a simple check in. Breakfast each day was very good and staff very attentive- lovely seafront views. Stayed in the atrium which was lovely and had everything you would need. It did prove a little warm at nights and needed to open the balcony door for air. Thoroughly enjoyed my stay and would not hesitate to stay again.
Atrium bedroom
Lovely step in shower
Doors to balcony over atrium gardens
The revamped bar stunning!!
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for a base on the Isle of Man. Staff were very friendly and helpful. Rooms were clean.
Stayed 5 nights in Apr 2025

6/10 Okay

Ray

Travelled with partner
Liked: Staff & service, amenities
Property is not a 4 star property. It is tired looking and bedrooms need an update. Not impressed with the mould around the bath and definitely not for a 4 star hotel.
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ... possibly in need of some tlc .. but nice fiendly staff, ..good breakfasts.. and nice room onto the interior atrium
Stayed 7 nights in Apr 2025

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel and excellent location

Visited to attend an event on the island . Staff extremely helpful. Food was excellent . Room was exactly what we needed
Stayed 2 nights in Apr 2025

6/10 Okay

George

Stayed 5 nights in Apr 2025

6/10 Okay

George

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The position of the hotel is fantastic but this is absolutely not a 4star hotel The decor is very dated especially the rooms, the sofa and curtains very very much past their acceptable condition, the smell of the kitchen came into the room everyday. The lifts were the slowest I have ever experienced! The staff are nice and breakfast was good but I’m afraid that doesn’t make it any better than a 3 star at best.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 7 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Ann Orlicek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful work of architecture, the atrium was very pleasant, and the staff was absolutely helpful and sweet in every way. I definitely want to come back!!!
Stayed 11 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the quiet and the good sleep that I got. The bed was marvellous and the view of the indoor garden
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter, Havant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at hotel very pleased
Stayed 7 nights in Apr 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

would highly recommend staying at the sefton we stayed in the atrium room which were very spoacius and comfortable bathroom was very good with walk in shower affording instant hot water large quuen bed with a firm mattress which suited our needs also a balcony which overlooked the indoor garden breakfast was excellent with buffet style menu food was tasty and always hot all the staff were very helpful and freindly especially sammie on reception will definitely stay again on our next visit
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Willian Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the balcony over the internal atrium was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in Mar 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable I of M 1st stay

Was in a refurbished Atrium room. Was comfortable and fresh. However furniture table on balcony had bad cup stains which was a bit of a let down. Atruims currently being refurbished The hotel seems a bit dated in all as most of these grand hotels. Some Atrium balconies could do with a fresh coat of paint or a good scrub. Breakfast good selection as similar to most hotels I’ve stayed in but some hot selections not to my taste though. Asian restaurant inside was good and has a fine menu. Didn’t use Norman bar though. Hotel situated in right place on promenade with walking distance to tram or steam train and buses regularly outside.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that has some really good recent refurbs, great hotel bar and food and entertainment, breakfast as always fabulous 👌 We stayed in an Atrium room, lovely, would recommend 👍
Stayed 2 nights in Mar 2025