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Alpine Hotel Wengen (former Sunstar Wengen)

4.0 star property
Upscale hotel with full-service spa and fitness centre

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Photo gallery for Alpine Hotel Wengen (former Sunstar Wengen)

Indoor pool, pool loungers
Front of property
View from property
Premium bedding, free minibar, in-room safe, desk
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Wengiboden 1352a, Wengen, Lauterbrunnen, BE, 3823
  • Popular LocationWengen-Mannlichen Cable Car1 min walk
  • AirportBern (BRN-Belp)54 min drive
  • Popular LocationStaubbach Falls73 min drive
  • Popular LocationTrummelbach Falls75 min drive

Room options

View all photos for Duplex Family Room

Premium bedding, free minibar, in-room safe, desk

Duplex Family Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Double Room (Budget)

Premium bedding, free minibar, in-room safe, desk

Double Room (Budget)

9.1/10 Wonderful

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Premium bedding, free minibar, in-room safe, desk

Standard Single Room

10/10 Exceptional

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Premium bedding, free minibar, in-room safe, desk

Superior Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9/10 Wonderful

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property
Hotel & Spa Silberhorn Wengen
Hot tub
Spa
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (236)
The price is AU$740
for 1 night
includes taxes & fees
7 June - 8 June
Hotel & Spa Silberhorn Wengen

About the area

Lauterbrunnen

A family-friendly stay in Lauterbrunnen awaits you at Alpine Hotel Wengen (former Sunstar Wengen). Within steps you'll find Mannlichen Mountain and Grindelwald - Wengen Ski Area. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, La Residence, serves international cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and pool loungers as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and massage/treatment rooms. Each morning buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free train pick-up service. .With a stay at this 4-property class Lauterbrunnen hotel, you'll be 39.2 km (24.3 mi) from Lake Brienz.

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk
  • Kleine Scheidegg - 24 min drive
  • Valley Museum Lauterbrunnen - 73 min drive
  • Staubbach Falls - 73 min drive
  • Trummelbach Falls - 75 min drive

Getting around

  • Wengen Station - 2 min walk
  • Bern (BRN-Belp) - 54 min drive

Restaurants

  • Horner Pub - 71 min drive
  • Restaurant Steinbock - 70 min drive
  • BASE Cafe - 72 min drive
  • Flavours - 71 min drive
  • Food Point - 71 min drive

About this property

Alpine Hotel Wengen (former Sunstar Wengen)

Upscale hotel with full-service spa and fitness centre
Alpine Hotel Wengen (former Sunstar Wengen) offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A fitness centre, barbecue grills, and an arcade/games room are also featured at the family-friendly Alpine Hotel Wengen (former Sunstar Wengen). An airport shuttle (available on request) is available for a fee.

This 4-star Lauterbrunnen hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Built in 1898
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alpine Hotel Wengen (former Sunstar Wengen) offers 76 accommodations with free minibar items and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available for a fee: CHF 25 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Residence

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby monitor
  • Changing table
  • Children's books
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1898
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 2.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 20 for children
  • Airport shuttle fee: CHF 500 per vehicle (one-way)
  • Pet fee: CHF 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sunstar Alpine Wengen
Hotel Sunstar Wengen
Hotel Wengen Sunstar
Wengen Sunstar Hotel
Sunstar Alpine Hotel Wengen
Sunstar Alpine Wengen
Sunstar Hotel Wengen
Sunstar Wengen
Wengen Sunstar
Sunstar Hotel Wengen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel
Alpine Hotel Wengen (former Sunstar Wengen) Lauterbrunnen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel Lauterbrunnen

Frequently asked questions

What is the cancellation policy at Alpine Hotel Wengen (former Sunstar Wengen)?

Alpine Hotel Wengen (former Sunstar Wengen) offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Alpine Hotel Wengen (former Sunstar Wengen)?

Yep, there is an onsite spa at Alpine Hotel Wengen (former Sunstar Wengen). You'll enjoy services like massages.

Does Alpine Hotel Wengen (former Sunstar Wengen) have a pool?

Alpine Hotel Wengen (former Sunstar Wengen) has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Alpine Hotel Wengen (former Sunstar Wengen) a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Alpine Hotel Wengen (former Sunstar Wengen).

Is Alpine Hotel Wengen (former Sunstar Wengen) family-friendly?

You bet! With amenities such as a playground and an arcade, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Alpine Hotel Wengen (former Sunstar Wengen) is a hit with families.

Does Alpine Hotel Wengen (former Sunstar Wengen) serve breakfast?

Yeah, buffet brekkie is available daily.

Is there a free airport shuttle available at Alpine Hotel Wengen (former Sunstar Wengen)?

No, but there's an airport shuttle that runs from 6:00 AM - midnight on request for a fee.

Is there a bar or restaurant at Alpine Hotel Wengen (former Sunstar Wengen)?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alpine Hotel Wengen (former Sunstar Wengen)?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Alpine Hotel Wengen (former Sunstar Wengen)?

Dogs are welcome at Alpine Hotel Wengen (former Sunstar Wengen), with food and water bowls on offer.

Is there a golf course on site at Alpine Hotel Wengen (former Sunstar Wengen)?

There isn't one on site, but Mini Golf Wengen is a short 1-minute walk away.

Alpine Hotel Wengen (former Sunstar Wengen) Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 269 reviews" "
Rating 8 - Good. 80 out of 269 reviews" "
Rating 6 - Okay. 15 out of 269 reviews" "
Rating 4 - Poor. 5 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Parry

Travelled with group
Stayed 7 nights in Jan 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room and the hotel is clean. Service is Great! I would recommend to others.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent included breakfasts. Stunning views from rooms. Valuable transfer service by golf cart from train station to the hotel when carrying luggage. Very nice indoor pool. Bar food could be improved. Several good dining options within a short walk and across the street from the ski lift to the peak. Comfortable beds and clean rooms.
Stayed 1 night in Sep 2023

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I know that Switzerland is expensive, but generally you do get good quality for your money. Unfortunately in this hotels case the rooms are really starting to show their age and are in need of a refresh. The hotel is well located and with a bit of updating could be a great option, but until then I couldn’t recommend. I would spend a bit more and go to a slightly more modern hotel. The staff were generally fine, however the checkin staff were rather short with us.
Stayed 4 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Mikal

Reception staff professional and welcoming .. Bedding great . Nice balcony and view . Only problem some drunk ness noise by people in the street during multiple nights and hours - wish staff could damp that down - I thought that was Swiss edict..,
Stayed 2 nights in Oct 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great return visit to Wengen. Would definitely stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023