Laucala Island Holiday Packages

This was a great place to use as a base for exploring the southern region of Vanua Levu. My bure (hut) had a complete kitchen and a good-sized living area. The resort is on the beach, although swimming there only works at high tide (there is a separate swimming lagoon available). There is snorkeling once you get to a dropoff a ways off the beach. While the hotel doesn't have a stand-alone restaurant, they will bring local-style meals direct to your bure if ordered in advance. Gene, the genial host, has plans to expand the place, but at this point there is a very intimate feeling to the small resort.

Dawn and the whole staff were fantastic. The whole island was set up for us to use at all times.

Unfortunately, Beachcomber Island Resort was extremely disappointing and did not match what was advertised on Expedia. This property is listed as a 4-star resort, but in our experience, it was closer to a 2-star property at best. We saw roaches at the breakfast buffet, including on serving utensils. The food was poor, the drinks included in the package were nearly undrinkable, and our shower had mold. The rooms are not fully sealed, so noise carries throughout the night. We also felt overnight guests were often overlooked while staff catered more to day-trip visitors. The conditions were bad enough that we left three nights early and paid to stay elsewhere. We spoke directly with the General Manager about our experience. He later contacted me and stated that we would be refunded for our three unused nights and meals. At his request, I provided my banking information for the refund. After receiving it, he stopped responding. I have followed up and still have not received the promised refund. We travel frequently and have used Expedia for years, and this is the first property we have stayed at that differed this much from its listing. I strongly recommend Expedia reevaluate the 4-star rating. I would not recommend this property.

Fantastic resort, super kid friendly. Highly recommended!!!

Clean rooms the house was absolutely perfect for our wedding group. We had some of the most amazing views and it was in a perfect location near the airport. An issues we had were dealt with immediately.