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HOTEL QALASAYA

3.5 star property
Hotel with free breakfast, steps from Casa del Corregidor

Photo gallery for HOTEL QALASAYA

Exterior
Bar (on property)
Romantic Studio Suite | Private kitchen
Standard Twin Room
32-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
Jr Grau 240, Puno, PUNO, 0051
  • Puno Plaza de Armas
    ‪2 min walk‬
  • Puno Cathedral
    ‪2 min walk‬
  • Puno Central Market
    ‪3 min walk‬
  • Juliaca (JUL-Inca Manco Capac Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Flat-screen TV
Renovated in 2014
Private bathroom
Hairdryer
Cable channels
Wardrobe
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Renovated in 2014
Private bathroom
Hairdryer
Minibar
Cable channels
Wardrobe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Studio Suite

Romantic Studio Suite

Romantic Studio Suite

Highlights

Separate dining area
Kitchenette
Flat-screen TV
Renovated in 2014
Shower/bath combination
Private bathroom
Hairdryer
Jetted bath
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room

Economy Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Renovated in 2014
Private bathroom
Hairdryer
Cable channels
Wardrobe
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Kitchenette
Flat-screen TV
Renovated in 2014
Shower/bath combination
Private bathroom
Hairdryer
Jetted bath
Microwave
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Puno

HOTEL QALASAYA puts you in the heart of Puno, within steps of Puno Plaza de Armas and Casa del Corregidor. Highlights at this hotel include free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Each morning free breakfast is served. .Places within a short walk of this 3.5-property class Puno hotel include Puno Cathedral and Puno Central Market.

What's nearby

  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Puno Cathedral - 2 min walk - 0.2 km
  • Puno Central Market - 3 min walk - 0.3 km
  • Pine Park - 3 min walk - 0.3 km
  • Puno Port - 18 min walk - 1.6 km

Getting around

  • Puno Station - 8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 74 min drive

Restaurants

  • ‪La Casona Restaurant - ‬1 min walk
  • ‪Hotel Hacienda Puno - ‬2 min walk
  • ‪Ekeko's Restaurant - Pizza - ‬1 min walk
  • ‪Rupha Cafe - ‬3 min walk
  • ‪Ricos Pan - ‬3 min walk

About this property

HOTEL QALASAYA

Hotel with free breakfast, steps from Casa del Corregidor
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. HOTEL QALASAYA also features tour/ticket assistance, concierge services, and laundry facilities.

This 3.5-star Puno hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 11 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • 1 conference room
HOTEL QALASAYA offers 35 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. This Puno hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PEN 20 per night); reservations required

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9 AM

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2009
  • Renovated entire property - May 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: PEN 20 per night (1969 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Property Registration Number 20364122242

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Qalasaya
Hotel Qalasaya Puno
Qalasaya
Qalasaya Puno
HOTEL QALASAYA Puno
HOTEL QALASAYA Hotel
HOTEL QALASAYA Hotel Puno
Hotel Qalasaya by DOT Tradition
Hotel Qalasaya by Prima Collection

Frequently asked questions

What is the cancellation policy at HOTEL QALASAYA?

HOTEL QALASAYA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does HOTEL QALASAYA serve breakfast?

You bet, complimentary buffet brekkie is available daily between 6:00 AM and 9 AM.

Is there a free airport shuttle available at HOTEL QALASAYA?

No, HOTEL QALASAYA does not offer an airport shuttle service.

What time are check-in & check-out at HOTEL QALASAYA?

Check-in begins at 1:00 PM. Check-out time is 10 AM.

Are pets allowed at HOTEL QALASAYA?

No, pets are not allowed.

HOTEL QALASAYA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Travelled with group
Disliked: Amenities, property conditions & facilities
Front desk attendant (Hyvere???) was amazing. Room was not too clean and very old. The elevator was out of service for 2 full days which was very difficult. Breakfast was cold and not many options.
Stayed 3 nights in May 2025

6/10 Okay

Paul Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in the middle of downtown. Close to restaurants and shopping everything's accessible qithinna block or two. The staff are fantastic and accommodating. The description of the hotel says the room has a balcony but it did not. It did have an outdoor area approximately 3x6 feet roughtly the size of a standio shower. The city is very noisy and a good night sleep is impossible. Revelers start around 2am, pre-recorded messages playing on loud speaker's on repeat every 15 seconds taxis or honking horns all night long. All of this goes on until 630am. The elevator wasnt working so qe had to clim stairs whichbis difficult at this altitude.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Travelled with group
Liked: Amenities
Staff at the front desk were super! great!!
Stayed 1 night in May 2025

8/10 Good

WILLY

Liked: Amenities
Breakfast was great
Stayed 3 nights in Mar 2025

6/10 Okay

Sylvain, Dundurn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The breakfast had moldy bread and not many options. Which make you think that you should not eat there. Our kids refused to go a second time for breakfast there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Qalasaya is a unique modern hotel tower in the heart of bustling Puno, just off the main pedestrian boulevard. The room was clean and modern, with an excellent shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great, especially Stephanie. The rooms were super nice and spacious. Yummy breakfast and close to the main square. Will definitely be back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were wonderful, friendly and helpful. The beds were comfortable, the rooms warm and the water hot. The location can not be better, walking distance to Plaza de Armas. The view from the restaurant looks over the Lake and the city. Terrific buffet breakfast. Highly recommended!
Stayed 2 nights in Nov 2022

10/10 Excellent

Judith

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

One day in Puno.

Got to the hotel at 6 am and the attendant was not in the lobby. I had to ring the bell several times. He finally showed up 15 minutes later. I had just arrived from an over night bus ride where my husband and i had gotten no sleep so we were a little cranky. Receptionist allowed us to check in early at a cost of 24 dollars extra. Nice hot tea in lobby was appreciated. Beautiful breakfast on the 10th floor with breathtaking views of the city
Stayed 1 night in Sep 2022

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly. The only disappointment was that the elevator stopped working the evening we checked in. And being on the ninth floor, it made it tough to come and go freely for our stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Puno

Great hotel, located very close to the main plaza in Puno. Lots of shops and restaurants close by. The rooms are very nice and quite spacious. Breakfast is very good and the restaurant on the 10th floor provides nice views of the city and Lake Titicaca. Staff are very friendly and helpful.
Stayed 3 nights in Oct 2021

4/10 Poor

Lourdes Ivalanny

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Experiencia desagradable.

No fue nada agradable. Para empezar no estaba abierto cuando llegamos, estuvimos tocando el timbre por casi 10 minutos. Para poder tomar un baño, tuve que esperar en el baño más de 15 minutos con el agua corriendo esperando a que saliera agua caliente. Hablé a recepción para preguntar y no me contestaron mi llamada. Unos minutos después me regresaron la llamada y me dijeron que tenía que esperar de 25 a 30 minutos corriendo el agua para que saliera caliente.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room (big and amazingly comfortable bed!)and service overall... the breakfast was the only downside (not ready on time and really poor choice).
Stayed 1 night in Nov 2019

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fa tastic hotel. Great staff who were very helpful. Great breakfast. A short walk into town and about 10 minutes from Lake Titicaca. Highly recommended and fantastic value.
Stayed 1 night in Sep 2019

6/10 Okay

Alexey

Disliked: Property conditions & facilities

Not a 4* hotel, not even a solid 3*

Run-down and tired rooms and interior, poor views unless you are at the very top floor and facing Titicacaca. Poor breakfast and unremarkable service.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

good location but didn't have a great experience

The hotel was in a fantastic location. There is an amazing view from the top floor at sun rise. When I arrived, the staff could not find my reservation. They ended up giving me a room with two single rooms rather than a queen bed. The worst of all, I got stuck in the lift between two floors in the basement for 10 mins. The hotel offered me a suite for the following night at 50% of a standard room rate.
Stayed 1 night in Jul 2019

8/10 Good

Matthew

Liked: Cleanliness

Well located but over priced

Location is good for festival, but the room, breakfast and service all below what you'd expect at this price
Stayed 7 nights in Feb 2019

8/10 Good

Yajie

Liked: Staff & service, room comfort

Convenient location and helpful staffs.

We booked two rooms and stayed for two nights. Overall experience was good and I would recommend this place. The good: Location is super convenient. Restaurants, shopping area, Plaza de Armas, all within walking distance. Staffs were very helpful. They don't all speak English, but they try everything they can to help and were super patient with my broken Spanish and communicatibg with me through Google translate. Not so good: We stayed at the rooms on 9th floor (with a view overlooking Lake Titicaca, which is super nice), the internet connection wasn't working most of the time. We had to reconnect every 5 mins or so, and the signal wasn't very good even when we were connected. We were there in mid Dec, and the locals were doing some pre-celebration for a festival in Feb, so there was a 3 Day parade over the weekend and the street was filled with people, music. I found it fun to watch but the friends travelling with us said the noise made it hard for them to fall asleep at night.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortabke hotel that is centrally located to the historic center. Staff were very friendly and helpful.
Stayed 1 night in Nov 2018

10/10 Excellent

Robert

Lovely spacious room, quiet, warm and comfortable. Great panoramic views from the restaurant.
Stayed 1 night in Nov 2018

10/10 Excellent

Carmen, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent experience. The staff is very professional and nice.
Stayed 1 night in Nov 2018

8/10 Good

Julien

Great view and location

Great view and location
Stayed 1 night in Sep 2018

8/10 Good

Julls, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views, on 3rd floor shower very weak but great location.
Stayed 1 night in Aug 2018

10/10 Excellent

Gus, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel with an excellent view of the city

My wife and I had an excellent experience in this hotel where all the staff are very welcoming and friendly. They took care of all our needs including our return to Juliaca airport. The hotel installations are very beautiful and clean and we really feel like at home. The hotel is right across the street of Lima st. where you can shop all your souvenirs from the trip. Titicaca lake is only 15 minutes from here but from the dinner room in the 10 th floor you can see this wonder of the Andes.
Stayed 2 nights in Jan 2018