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Colonial Plaza Hotel

3.0 star property

Photo gallery for Colonial Plaza Hotel

Hallway
Lobby
Twin Room | Courtyard view
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
Jr. Puno 529, Plaza de Armas, Puno, 051
  • Place, Puno Cathedral
    ‪1 min walk‬
  • Place, Casa del Corregidor
    ‪1 min walk‬
  • Place, Puno Plaza de Armas
    ‪2 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪98 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room, Private Bathroom, Garden View

Standard Quadruple Room, Private Bathroom, Garden View

Standard Quadruple Room, Private Bathroom, Garden View

  • Garden view
  • 30 sq m
  • Sleeps 4
  • 3 Double Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Puno

Colonial Plaza Hotel puts you in the heart of Puno, within steps of Puno Plaza de Armas and Puno Cathedral. Highlights at this Colonial hotel include free daily breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. Each morning free English breakfast is offered between 6 AM and 11 AM. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Puno hotel include Casa del Corregidor and Carlos Dreyer Museum.

What's nearby

  • Puno Cathedral - 1 min walk - 0.0 km
  • Casa del Corregidor - 1 min walk - 0.1 km
  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Pine Park - 3 min walk - 0.3 km
  • Puno Central Market - 5 min walk - 0.5 km

Getting around

  • Puno Station - 10 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 67 min drive

Restaurants

  • ‪Rupha Cafe - ‬4 min walk
  • ‪Ricos Pan - ‬3 min walk
  • ‪Mojsa - ‬2 min walk
  • ‪Hotel Hacienda Plaza de Armas - ‬1 min walk
  • ‪The Positive Bar - ‬3 min walk

About this property

Colonial Plaza Hotel

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The business-friendly Colonial Plaza Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Puno hotel is smoke free.

  • 26 guestrooms or units
  • 4 levels
  • English breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue
Colonial Plaza Hotel offers 26 accommodations with a safe and free toiletries. LCD televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Interior detail
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 280 reviews
The price is AU$71
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (USD 5 per day); reservations required
  • Return airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 6 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 4 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 9:00 AM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 6 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Colonial Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6 per accommodation, per night
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 6.00 per room (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way)
  • Nearby parking fee: USD 5 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property Registration Number 20447921091

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Portales Puno
Los Portales Puno
Colonial Plaza Hotel Puno
Colonial Plaza Puno
Colonial Plaza Hotel Puno
Colonial Plaza Hotel Hotel
Colonial Plaza Hotel Hotel Puno

Frequently asked questions

What is the cancellation policy at Colonial Plaza Hotel?

Colonial Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Colonial Plaza Hotel serve breakfast?

Yep, complimentary English breakfast is offered daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Colonial Plaza Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Colonial Plaza Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Colonial Plaza Hotel?

Check-in begins at 9:00 AM. Check-out time is 10:30 AM.

Are pets allowed at Colonial Plaza Hotel?

No, pets and service animals are not allowed.

Colonial Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 44 reviews
Rating 8 - Good. 14 out of 44 reviews
Rating 6 - Okay. 8 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
They only accepted cash, but had trouble giving change. I read from many reviews from other hotels that there wasn't enough heating, but this place gave us a space heater. It was needed, but unfortunately it emits a very bright orange light which made sleeping difficult. After running the shower water for more than 5 minutes at 5am, there was still no hot water. Barely even warm. I gave up, and decided to just shower at the next hotel I was going to stay at.
Verified

10/10 Excellent

Jose Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, cordialidade dos atendes e café manhã bom!!
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
직원 분들이 너무나 친절하셨고 호텔도 따뜻하고 깨끗하고 좋았어요. 조식도 과일, 햄, 빵 등 다양했는데 다만 토스트기가 하나뿐이라 빵 구우려면 오래 기다려야하는게 단점ㅠ 아 그리고 따뜻한 물은 잘 나오는데 콸콸 나오지는 않았어요
Stayed 1 night in Sep 2019
Verified

8/10 Good

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon compromis

Rapport Qualité/Prix correct Petit dejeuner complet Les fenêtres donnent sur le patio, à l'interieur de l'hotel
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Colonial Plaza was having trouble with their hot water so they kindly offered to put us up at another hotel at the same price and went out of their way to assist us to get there
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel, great value.

Staff was amazing and very helpful. Breakfast is diverse and rooms are big and very clean.
Stayed 2 nights in Jan 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel which I do not recommend to anyone. Bathroom conditions were horrible, not even good enough for a 1* hotel. It badly needs to be renovated. Not to mention that there was no hot water. The room was cold and it was very dark, there were several missing light bulbs. The only consolating part was the big bed. Do not go there. Book somewhere else.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Gilbert

Nice place. Great value. Excellent staff.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Saulo

The location is the best part, very convenient right on Plaza de Armas. Also nice staff, clean beds and hot shower. The shower was hot but the shower curtain pole was broken and had to be elevated, leaving a gap underneath that soaked the bathroom while having a shower. Also, the shower floor does not have an inclination, so a lot of water stays there between showers and has to dried by hand - not cool! It lacked place to hang clothes and shelves for the toiletries pouch - overall not practical Breakfast was good with bread, fresh fruit, juice, coffee. Scrambled eggs was not warm so we stayed away from it.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Saulo

Great location, right on Plaza de Armas. Staff was really amazing, they were very accommodating with a request before our arrival and also were very sympathetic with us suffering from the effects of the altitude, bringing us tea and checking in on us for breakfast, etc. Breakfast was really nice, mostly continental style with fresh fruit, bread and coffee/tea - also scrambled eggs but it was cold and we did not touch it. The room was clean, roomy but not ver functional - no hangers, no shelves in the bathroom, the shower was good but the water would never totally drain from a day to the next, leaving a moldy smell - we started to dry the shower floor with the used towels, which helped.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
An ok hotel located right on the main plaza. Not bad for one night stay.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Mats

Liked: Cleanliness, staff & service

Rent och bra service

Rent och snyggt hotell. Lugnt beläget vid stora torget. Alla rum med fönster mot innergård. Nära till restauranger.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome!
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, and a wall heater was handy. The breakfast was good (fresh fruit, juices, breads, cold meats, cheese, scrambled eggs, coffee) and the staff arranged our boat tour and taxi ride to the airport afterwards very expertly. The location was very handily located close to great dinner options, and also close to the walkable central district, but not so close to the port where the boat tours run from.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Allen

Liked: Staff & service
The hotel bathroom was Not very clean, water pressure very low, rooms not very clean.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bonito, una casona tipo colonial, la habitación amplia y muy limpia, la cortesía del personal súper amables. Me quede muy contenta.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

RICARDO

Aceptable

Buena exoeriencia. Un hotel bien ubicado sin grandes pretensiones. Decoración pobre, baño feo. Recomendable para no más de una noche
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Joe

Disliked: Staff & service

Overbooking ต้องระวังด้วย

เราจอง รร ล่วงหน้า 4 เดือน แต่วันเข้าพักเกิด overbooking แล้วไม่มีการทราบว่าเราได้จอง รร นี้ไว้ด้วย ต้องรอ ผู้จัดการมาตอน 13:00 ว่าจะมาจัดการให้
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Fabio

Carino , ma ...

Hotel indubbiamente interessante per rapporto qualità prezzo situato sulla piazza centrale , camera pulita con un letto alla francese , ahimè , il bagno pulito. La colazione merita una sufficienza ma niente di più. Unico vero appunto che si può fare è la rumorosità mattutina (dalle cinque in poi !!! ) dovuta al personale che prepara la colazione e al movimento dei clienti in partenza. Le camere su due piani in pratica si affacciano sulla reception e la sala da pranzo è al primo piano. Ecco spiegato il motivo del rumore. Ovviamente un po’ più di educazione da parte dei clienti (merce rara) e dai dipendenti nn sarebbe male !!
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is in a great location. We were given a room on the 2nd floor and there is no lift, which is completely understandable but when your at 3800m climbing 2 flights of stairs after you've forgotten something isn't fun. The hotel is cold, but they will provide you with a heater when you ask. The breakfast is underwhelming.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff Very friendly Right in the center of plaza And next to some great restaurants
Stayed 1 night in Jul 2018
Verified

6/10 Okay

janet

Liked: Cleanliness, staff & service
Great location. Excellent service. No hot water the first night and the Luke warm water just dribbled. Plus, the room was above a service area so there was loud talking and dumping of water right below us that echoed up until 10:45 pm. But, they switched our room the next night per request with no hassle. Yay! Hot water and water pressure.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great staff

Close to plaza de armas. Reception is really cozy and the only good place where wifi works. Rooms were okay but water presure could be better but overall a good stay with excellent location.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Pretty good

Good overall but the street noise was bad with holiday music and fireworks starting at 6 AM and thin windows. Other hotels on our trip offered free drinking water but not this one except for hot tea.
Stayed 1 night in May 2018
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We stayed for just one night before heading off the islands but ended up booking another night when we got back. The staff were super friendly and we both had one of the best nights sleeps since we arrived in Peru. Highly recommended staying here!
Stayed 1 night in May 2018