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Aparthotel

Fraser Suites Hanoi

4.5 star property
Luxury aparthotel with free local area shuttle and 24-hour fitness centre

Photo gallery for Fraser Suites Hanoi

Outdoor pool
Exterior
Interior
View from room
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Kitchen
  • Fireplace
  • Dryer
  • Washer
  • Room service

Explore the area

View map
51 Xuan Dieu Street, Tay Ho Ward, Hanoi
  • West Lake
    ‪5 min walk‬
  • Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Hoan Kiem Lake
    ‪6 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Room options

View all photos for 1 Bedroom Deluxe (Tower A)

1 bedroom, in-room safe, individually decorated, individually furnished

1 Bedroom Deluxe (Tower A)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Executive Twin (Tower B)

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Studio Executive Twin (Tower B)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Deluxe (Tower A)

1 bedroom, in-room safe, individually decorated, individually furnished

3 Bedroom Deluxe (Tower A)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 122 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Studio Executive King (Tower B)

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Studio Executive King (Tower B)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Deluxe (Tower A)

1 bedroom, in-room safe, individually decorated, individually furnished

2 Bedroom Deluxe (Tower A)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 103 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms

55-inch Smart TV with satellite channels, TV, fireplace

Executive Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 98 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Executive (Tower B)

1 Bedroom Executive (Tower B)

1 Bedroom Executive (Tower B)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Fraser Suites Hanoi. You'll be within a 5-minute walk of West Lake and 4.8 km (3 mi) from Hoan Kiem Lake. Highlights at this family-friendly aparthotel include a restaurant, an outdoor swimming pool and in-room kitchens. .Each apartment is individually decorated and features Smart televisions with satellite channels, along with a washer/dryer, free WiFi and free wired Internet. A kitchen comes equipped with a fridge and a microwave, and room service is also available. Nice touches to enhance your stay include a pillow menu, a rainfall showerhead and bathrobes. A fireplace, a dining area and a sitting area are also available. .Enjoy the 24-hour gym, steam room and kids' swimming pool as well as access to bike hire. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Tay Ho aparthotel include Hanoi Old Town Night Market and Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 5 min walk - 0.5 km
  • Ho Chi Minh Mausoleum - 4 min drive - 3.7 km
  • Dong Xuan Market - 4 min drive - 4.1 km
  • Hanoi Old Town Night Market - 5 min drive - 4.8 km
  • Hoan Kiem Lake - 6 min drive - 5.2 km

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive

Restaurants

  • ‪Chicken Society - ‬1 min walk
  • ‪Bún Chả Vân Quyết - ‬4 min walk
  • ‪Spicy Pho Bay - ‬4 min walk
  • ‪Nho’ 162 - ‬4 min walk
  • ‪The Pizza Company - ‬2 min walk

About this property

Fraser Suites Hanoi

Luxury aparthotel with free local area shuttle and 24-hour fitness centre
Fraser Suites Hanoi offers its guests a kids' pool, an outdoor pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, barbecue grills, and a vending machine are also featured at the luxury Fraser Suites Hanoi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.

  • 1 building
  • 280 guestrooms or units
  • 25 levels
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • 1 conference room
  • Dining venue
Fraser Suites Hanoi offers 280 accommodations with fireplaces and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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Oakwood Residence Hanoi

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
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The price is AU$147
includes taxes & fees
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Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free area shuttle
  • Car hire
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Truffle Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 397,000 per person
  • A restaurant
  • Coffee and tea in common areas
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: VND 1,300,000 per night

Bathroom

  • 1 bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift (150 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a historical district
  • In the city centre
  • Near the airport

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 25 floors
  • 280 units
  • Banquet hall
  • Beaux Arts architecture
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fraser Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1300000.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 397000 per person
  • Airport shuttle fee: VND 1240000 per vehicle
  • Rollaway bed fee: VND 1300000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Fraser Suites Hanoi?

Fraser Suites Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Fraser Suites Hanoi?

Yep, Fraser Suites Hanoi has a free self car park.

Does Fraser Suites Hanoi have a pool?

Fraser Suites Hanoi has an outdoor pool and a kids' pool.

What luxury perks are available at Fraser Suites Hanoi?

This property features an outdoor pool, as well as a fireplace and a dining area.

Is Fraser Suites Hanoi family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Fraser Suites Hanoi is a hit with families.

Does Fraser Suites Hanoi serve breakfast?

You bet, buffet brekkie is on offer daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Fraser Suites Hanoi?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Fraser Suites Hanoi?

Yep, you can grab a meal at Fraser Suites Hanoi's onsite restaurant.

What time are check-in & check-out at Fraser Suites Hanoi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Fraser Suites Hanoi?

No, pets and service animals are not allowed.

Fraser Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 225 reviews
Rating 8 - Good. 58 out of 225 reviews
Rating 6 - Okay. 7 out of 225 reviews
Rating 4 - Poor. 7 out of 225 reviews
Rating 2 - Terrible. 5 out of 225 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David G

Liked: Cleanliness, room comfort
Really nice hotel located in tay ho, west lake. Apartment was roomy self contained ands handy to the lake and cafes, restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

WAN CHEW

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are well maintained and there are dining options nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and professional staff, very happy to help and made us feel very welcomed
Stayed 1 night in Apr 2025

10/10 Excellent

Yi Wen Cavan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Chen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a serviced apartment, so the rooms come with a washing machine and kitchen facilities, making your trip even more convenient. Additionally, the doormen are very friendly and always help guide Grab drivers to the correct entrance for pick-ups and drop-offs. The restaurant is another highlight, offering freshly prepared Vietnamese dishes every day, such as chicken and beef pho. Downstairs, the Annam Gourmet supermarket has a wide selection of international foods, which made my mom especially happy—she went shopping there every day! Overall, this place is the perfect choice for family trips, and it provides a smooth experience for first-time visitors without overwhelming them with cultural differences.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and positioned on the West Lake. Excellent Japanese restaurant and a good rooftop bar/pool
Stayed 7 nights in Mar 2025

10/10 Excellent

martha ellen, skokie

Liked: Cleanliness, amenities, property conditions & facilities
We stayed forr 1 night. Excellence place , everything you need in one place. Very accessible. Wis h could have stayed longer.

10/10 Excellent

KEITH

Liked: Cleanliness, property conditions & facilities
excellent hotel with a great staff. Walking distance from many great dining and shopping areas.
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, room comfort

Nice and comfortable stay, very clean, and new.

Stayed 2 nights in Dec 2024

10/10 Excellent

Zack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with friendly staff. Room was clean, quiet, and had laundry.
Stayed 1 night in Dec 2024

10/10 Excellent

my

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was impeccable.
Stayed 1 night in Dec 2024

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing property. The rooms are very luxurious, and the staff is amazing. I definitely would stay here again if I’m in town. 10 out of 10. And I never say that.
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, room comfort

Perfect stay…

Exceptional. Will definitely go back. We stayed in a 3 bedroom unit and everything was perfect for us.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, room comfort

Clean, comfortable and fantastic service

Check in was smooth, property is clean and very comfortable. Small shopping mall next door for simple groceries and food. Need to take grab to most places, grab is easy and not expensive. Front desk was helpful, particularly Eva who went the extra mile to ensure our trip was enjoyable giving suggestions and also helping to organise with tour
Stayed 1 night in Dec 2024

10/10 Excellent

Helge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Wendy

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

longtimeagoago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, room comfort
Tower A inconvenient as Grab can’t find the location and KNLY indicate Lobby B which is Tower B cause inconvenient with more than 1 bag walking through the resturant - very strange
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Shih Yung

Business traveller
Disliked: Room comfort

Terrible service ..

they said I used their spray but I didn’t touch anything but need to pay.They requested my friend to pay to go swimming pool but I registered 2 ppl to stay and he just come up to meet me there for 5 mins. Don’t use the pool. It is very annoying and feel very uncomfortable to be treated like a thief… not recommended to stay at all..
Stayed 1 night in Jul 2024

10/10 Excellent

Brock

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to property in West Lake.
Stayed 3 nights in Jul 2024