4.3 out of 5

"Fantastic resort, right next to the beach! We saw whales cruising by at the beach whilst we were in the Spa pool. Glorious gardens around the pool an ... " More

By a verified traveller on Wed 07 Mar 2018

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Hotel Description

A family-friendly stay in Lahaina awaits you at The Westin Maui Resort & Spa, Ka'anapali. Within steps you'll find popular attractions like Whalers Village and Kaanapali Beach. Highlights at this beachfront resort include 3 restaurants, 2 bars/lounges and a full-service spa.

Free WiFi, lanais and flat-screen TVs are featured in all 759 rooms. Fridges and round-the-clock room service make in-room dining convenient. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Additionally, coffee/tea makers, in-room childcare and free newspapers are available.

A relaxing visit to Heavenly Spa can include hot stone massages, Swedish massages and body scrubs along with access to the sauna and spa tub. The bistro, Relish Burger Bistro, serves American cuisine and is open for breakfast and lunch. Oceanside Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site outdoor swimming pool, 24-hour health club and kids' club. Business amenities include a 24-hour business centre and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. Full breakfast is available. There's also valet parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this 4-star Lahaina resort include Black Rock and Maui Theater.

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$523 per night

Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 Bedroom, Corner (SW-M)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Balcony (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin Maui Resort & Spa, Ka'anapali ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Maui Resort & Spa, Ka'anapali

Everyone (7) Couples (7) Family (3)
5 out of 5
Friendly and welcoming staff. Fantastic resort layout 😁

Posted by , from Melb, Australia on 29 Jan. 2019

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5 out of 5

Gorgeous hotel with amazing pool & grounds

Pros: Everything.
Cons: Can't think of anything!
Location: Right next to the beach, a quick walk to Whaler's village and other restaurants along the shore front. The convenience of a free shuttle to town.
Fantastic resort, right next to the beach! We saw whales cruising by at the beach whilst we were in the Spa pool. Glorious gardens around the pool and even the foyer with a stunning water feature containing fish and flamingos! Staff could not do enough to help. Have not stopped talking to friends and family about how great our stay was as this hotel.

Posted by , from Tasmania on 7 Mar. 2018

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5 out of 5

Amazing hotel

We had an amazing 3 night stay, which just wasn’t long enough! We travelled with 2 young kids who absolutely loved the pools and water slide. They offer great facilities for both children and adults. Very happy to see such healthy options on the menu of the restaurants and great fitness facilities. And not to mention the views! Our room was spacious and comfortable however thin walls which meant we could hear the baby in the next room crying during the night. We will definitely be back!

Posted by , from Newcastle, NSW on 30 Jan. 2018

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5 out of 5
Fantastic! The hotel has everything you need for a great vacation.

Posted by , from Sydney, Australia on 9 Dec. 2017

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4 out of 5

Great pools

Pros: Beds very comfortable. In room movie options aplenty. Sensational views.
Cons: Breakfast area needs remodelling and updating.
Great assortment of pools and so adjacent to ocean. However, dining options lacking a little in overall sense including the adjoining Whalers Village.

Posted by , from Sydney on 7 Jul. 2017

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4 out of 5

great resort right on the beach

Pros: great location and facilities.
Cons: A patrolled beach would be a much needed improvement in my opinion.
Location: Right next door to a shopping village, a short shuttle ride to the outlets and main town centre. A short walk to great snorkelling.
Wonderful stay with my husband and 5yr old. Would definitely consider going back.

Posted by , from Sydney, Australia on 29 Jun. 2017

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5 out of 5

Perfect relaxing holiday in paradise

We couldn't fault our entire 10 days at the Westin. It was absolutely perfect in every way. The heavenly day spa is the best we have ever been to. Housekeeping went above and beyond. We would definitely love to come back.

Posted by , from Sydney, Australia on 21 Jan. 2017

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4 out of 5

Excellent location and facilities but tired staff

The hotel offers excellent facilities and has a great location. The concierge staff were excellent but the attitude, patience and general abruptness of the front desk staff and restaurant staff was unacceptable especially when you paying over $500 per night for accomodation. Whilst we still enjoyed our overall experience at the Westin you could not help but feel that the staff were tired and perhaps needed fresh new personalities.

Posted by on 22 Jan. 2016

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5 out of 5
Pros: Very beautiful resort with lots to do
Cons: You have to pay for most activities etc and they are not cheap
There is a great shopping centre nearby.

Posted by , from Australia - QLD - Brisbane on 26 Dec. 2014

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3 out of 5
Cons: Bad service, staff aren't helpful

Posted by , from New Zealand - Auckland on 12 Sep. 2014

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About the The Westin Maui Resort & Spa, Ka'anapali

Location 2365 Kaanapali Pkwy, Lahaina, HI 96761

Renovations + Closures

The property will be renovating from 01 March 2019 until 15 December 2019 (completion date subject to change). The following areas are affected:

  • Exterior
  • Lobby
  • Swimming pool
  • One of the swimming pools
  • Selected guestrooms

The property will be renovating from 01 September 2019 until 15 April 2020 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Dining venue
  • Exterior
  • Fitness facilities
  • Lobby
  • Selected guestrooms
  • Spa
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

The Westin Maui Resort & Spa, Ka'anapali offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this resort measures 45000 square feet (4181 square metres). Spa services, tour or ticket assistance, and multilingual staff are also featured at the family-friendly The Westin Maui Resort & Spa, Ka'anapali. A round-trip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Lahaina resort.

  • 759 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 2 bars or lounges
  • 45000 sq ft of conference space
  • 4181 sq. m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 5
  • Outdoor pool1
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Kahului, HI (OGG) (43.1 km / 26.8 mi)
  • Train station: Lahaina Sugar Cane Train Kaanapali Landing Station (3 km / 1.9 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Maui Resort & Spa, Ka'anapali offers 759 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Rooms open to lanais. Beds feature premium bedding. 32-inch Flat-screen televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a complimentary bathrobe, designer toiletries and a hairdryer. This Lahaina resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private lanai
  • In-room dining (24 hours)
  • Flat-screen television
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Relish Burger Bistro – This poolside bistro specialises in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered.

Oceanside Bar – Overlooking the ocean, this bar only serves light fare. Happy hour is offered. Open daily.

Oceanside Restaurant – Overlooking the ocean, this restaurant specialises in American cuisine and only serves dinner. Open daily.

Sea Dogs – This poolside Cafe specialises in American cuisine and only serves light fare. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Transfers from Kapalua Airport are free. From the main airport there is a USD 80 charge.

Additional fees apply to children 4 years and older for breakfast when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No cots (infant beds) available
  • Pets allowed (no fees)
  • Tax ID - TA 057-397-0432-01

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.25 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Children's club/arcade access
  • Internet access
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.00 and USD 29.95 per person (approximately)
  • Airport shuttle fee: USD 54.00 per person (one way)
  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Maui Resort Lahaina
  • Westin Maui Resort
  • Westin Maui Lahaina
  • Westin Maui
  • Westin Maui Resort Ka'anapali Lahaina
  • Westin Maui Resort Ka'anapali
  • Westin Maui Ka'anapali Lahaina
  • The Westin Maui Resort Spa
  • Westin Maui Ka'anapali
  • The Westin Maui Resort Spa Ka'anapali

You should know

  • The Westin Maui Resort & Spa, Ka'anapali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.