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The Westin Maui Resort & Spa, Ka'anapali

4-star property
2365 Kaanapali Pkwy, Lahaina, HI 1800 796 370
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4.3 out of 5
Very good!
See all 17 Wotif Reviews

"Friendly and welcoming staff. Fantastic resort layout 😁 " More

By a verified traveller on Tue 29 Jan 2019

Points Of Interest

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Hotel Description

You'll be connected to a shopping center at The Westin Maui Resort & Spa, Ka'anapali, and within steps of popular attractions like Kaanapali Beach and Whalers Village. Highlights at this beachfront resort include 3 outdoor swimming pools, 2 bars/lounges, and a full-service spa.

All 759 rooms feature LED TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and lanais. Nice touches to enhance your stay include bathrobes and designer toiletries, while pillowtop beds invite a good night's rest. IPod docks, room service, and coffee/tea makers are also available.

A day of pampering at Heavenly Spa by Westin can include hot stone massages, Swedish massages, and body scrubs. The buffet restaurant, The `Ai Alanui Marketplac, is open for breakfast and lunch. Happy Hours at The Aloha is the resort's own lobby lounge. Spend the day at the beach where you'll find cabanas, and enjoy the onsite 24-hour fitness center and kids' club. 3924 square feet (365 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas and a coffee shop/café. There's also valet parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this 4-star Lahaina resort include Black Rock and Maui Theater.

Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 Bedroom, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Maui Resort & Spa, Ka'anapali ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Maui Resort & Spa, Ka'anapali

Everyone (7) Couples (7) Family (3)
5 out of 5
Friendly and welcoming staff. Fantastic resort layout 😁

Posted by , from Melb, Australia on 29 Jan. 2019

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5 out of 5

Gorgeous hotel with amazing pool & grounds

Pros: Everything.
Cons: Can't think of anything!
Location: Right next to the beach, a quick walk to Whaler's village and other restaurants along the shore front. The convenience of a free shuttle to town.
Fantastic resort, right next to the beach! We saw whales cruising by at the beach whilst we were in the Spa pool. Glorious gardens around the pool and even the foyer with a stunning water feature containing fish and flamingos! Staff could not do enough to help. Have not stopped talking to friends and family about how great our stay was as this hotel.

Posted by , from Tasmania on 7 Mar. 2018

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5 out of 5

Amazing hotel

We had an amazing 3 night stay, which just wasn’t long enough! We travelled with 2 young kids who absolutely loved the pools and water slide. They offer great facilities for both children and adults. Very happy to see such healthy options on the menu of the restaurants and great fitness facilities. And not to mention the views! Our room was spacious and comfortable however thin walls which meant we could hear the baby in the next room crying during the night. We will definitely be back!

Posted by , from Newcastle, NSW on 30 Jan. 2018

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5 out of 5
Fantastic! The hotel has everything you need for a great vacation.

Posted by , from Sydney, Australia on 9 Dec. 2017

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4 out of 5

Great pools

Pros: Beds very comfortable. In room movie options aplenty. Sensational views.
Cons: Breakfast area needs remodelling and updating.
Great assortment of pools and so adjacent to ocean. However, dining options lacking a little in overall sense including the adjoining Whalers Village.

Posted by , from Sydney on 7 Jul. 2017

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4 out of 5

great resort right on the beach

Pros: great location and facilities.
Cons: A patrolled beach would be a much needed improvement in my opinion.
Location: Right next door to a shopping village, a short shuttle ride to the outlets and main town centre. A short walk to great snorkelling.
Wonderful stay with my husband and 5yr old. Would definitely consider going back.

Posted by , from Sydney, Australia on 29 Jun. 2017

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5 out of 5

Perfect relaxing holiday in paradise

We couldn't fault our entire 10 days at the Westin. It was absolutely perfect in every way. The heavenly day spa is the best we have ever been to. Housekeeping went above and beyond. We would definitely love to come back.

Posted by , from Sydney, Australia on 21 Jan. 2017

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4 out of 5

Excellent location and facilities but tired staff

The hotel offers excellent facilities and has a great location. The concierge staff were excellent but the attitude, patience and general abruptness of the front desk staff and restaurant staff was unacceptable especially when you paying over $500 per night for accomodation. Whilst we still enjoyed our overall experience at the Westin you could not help but feel that the staff were tired and perhaps needed fresh new personalities.

Posted by on 22 Jan. 2016

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5 out of 5
Pros: Very beautiful resort with lots to do
Cons: You have to pay for most activities etc and they are not cheap
There is a great shopping centre nearby.

Posted by , from Australia - QLD - Brisbane on 26 Dec. 2014

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3 out of 5
Cons: Bad service, staff aren't helpful

Posted by , from New Zealand - Auckland on 12 Sep. 2014

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About the The Westin Maui Resort & Spa, Ka'anapali

Location 2365 Kaanapali Pkwy, Lahaina, HI 96761

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Westin Maui Resort & Spa, Ka'anapali you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a 24-hour fitness center, a garden, and a terrace. For a fee, parking is available. This 4-star Lahaina resort is smoke free.

  • 759 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • 3924 sq ft of conference space
  • 365 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kahului, HI (OGG) (43.9 km / 27.3 mi)
  • Train station: Lahaina Sugar Cane Train Station (4.9 km / 3.1 mi)
  • Property shuttles: Free area shuttle within 3.0 miles
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Maui Resort & Spa, Ka'anapali offers 759 air-conditioned accommodations with iPod docking stations and safes. Rooms open to lanais. Beds feature pillowtop mattresses. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Lahaina resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private lanai
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The `Ai Alanui Marketplac - This buffet restaurant serves breakfast and lunch.

Happy Hours at The Aloha - Onsite lobby lounge. Happy hour is offered. Open daily.

Adult Pool Bar - Onsite bar. Open daily.

Cup O' Joe - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Anyone traveling to Hawaii, including travel between islands, on or before Tuesday, June 30, is required to self-quarantine for 14 days upon arrival.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Transfers from Kapalua Airport are free. From the main airport there is a USD 80 charge.

Additional fees apply to children 4 years and older for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA 057-397-0432-01.

  • Car not required
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Pets allowed (no fees)
  • Tax ID – TA 057-397-0432-01
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.33 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maui Westin
  • Maui Westin Resort
  • Westin Maui
  • Westin Maui Lahaina
  • Westin Maui Resort
  • Westin Maui Resort Lahaina
  • Westin Resort Maui
  • Westin Maui Resort Ka'anapali Lahaina
  • Westin Maui Ka'anapali Lahaina
  • Westin Maui Resort Ka'anapali
  • Westin Maui Ka'anapali
  • Westin Lahaina
  • Westin Maui Resort Spa
  • Westin Maui Resort And Spa
  • Westin Maui Resort And Hotel Lahaina
  • The Westin Maui Resort & Spa
  • Ka'Anapali Lahaina
  • Westin Maui Hotel
  • Lahaina Westin
  • The Westin Maui Resort Spa
  • The Westin Maui Resort Spa Ka'anapali
  • The Westin Maui Resort & Spa, Ka'anapali Resort
  • The Westin Maui Resort & Spa, Ka'anapali Lahaina
  • The Westin Maui Resort & Spa, Ka'anapali Resort Lahaina

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.