Pestana Group - accommodation in Lagoa

The hotel provided an excellent experience, boasting a prime location and commendable service. The rooms were impeccably maintained. However, the hotel restaurant presented a significant challenge. Despite booking a day in advance for our group of four families, the dining experience was subpar. We encountered a 1.5-hour wait for our food, which was ultimately disappointing in both quality and portion size. Furthermore, the restaurant's policy of offering only one serving of certain menu items per evening, such as the Wellington steak, meant that if a dish was ordered by an earlier guest, it became unavailable for subsequent patrons throughout the night. Other than this everything was excellent.

It was a great stay. The staff is very friendly and professional, breakfast is first class (and they were very accommodating my wife's dietary restrictions) Dinner at Aladin Grill was one to remember. We enjoyed the walks and hikes, yes we needed a car to go to some places, but was everything within one hour of driving.

This was the first time in Portugal, and our first time here at this Hotel. It was amazing. The rooms were great. Overlooked the bay, the cliffs and the ocean. Patio was awesome. Parking on the street, right in front of the hotel...very safe and all the restaurants and bars are a few blocks away....we rarely moved our rental car. ....Exactly as advertised. Breakfast delivered on the patio was great. The staff was super helpful and friendly. One of the top places we have every stayed. The staff made this a great place. We hope to come back next year, and would only stay here. Thanks.