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ZASGO HOTEL

4.0 star property
Central hotel connected to a shopping centre in Labuan Bajo with free parking

Photo gallery for ZASGO HOTEL

Poolside bar
Cakrawala Suite | Terrace/patio
Premier Single Room, 1 King Bed
Cakrawala Suite | Living area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Jl. Soekarno Hatta, Labuan Bajo, Nusa Tenggara Tim., 86763
  • Labuan Bajo Port
    ‪14 min walk‬
  • St. Angela Labuan Bajo
    ‪14 min walk‬
  • Pede Labuan Beach
    ‪15 min walk‬

Room options

View all photos for Grand Studio Single

Grand Studio Single | View from room

Grand Studio Single

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
Free bottled water
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed (Delonix)

Executive Room, 1 King Bed (Delonix)

Executive Room, 1 King Bed (Delonix)

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cakrawala Suite

Cakrawala Suite

Cakrawala Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Studio Single (No Window)

The Studio Single (No Window)

The Studio Single (No Window)

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Twin

Grand Studio Twin

Grand Studio Twin

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
Free bottled water
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for The Studio Twin (No Window)

The Studio Twin (No Window)

The Studio Twin (No Window)

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Triple Room

Premier Triple Room

Premier Triple Room

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for City Simplify Room

City Simplify Room

City Simplify Room

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Single Room, 1 King Bed

Premier Single Room, 1 King Bed

Premier Single Room, 1 King Bed

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Simplify Room

1 bedroom, premium bedding, minibar, in-room safe

City Simplify Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Studio Twin

Bathroom

Grand Studio Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Cakrawala Suite

Bathroom

Cakrawala Suite

  • Sleeps 2
  • 1 King Bed

The Studio Twin (No Window)

  • Sleeps 2
  • 2 Single Beds

Studio Single (No Window)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Single

1 bedroom, premium bedding, minibar, in-room safe

Grand Studio Single

  • Sleeps 2
  • 1 Queen Bed

View all photos for The Premiere Triple

The Premiere Triple

  • Sleeps 3
  • 3 Single Beds

Single Premier

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed

View all photos for Delonix

1 bedroom, premium bedding, minibar, in-room safe

Delonix

  • Sleeps 2
  • 1 King Bed

About the area

Labuan Bajo

ZASGO HOTEL puts you in the heart of Labuan Bajo, connected to a shopping centre and within a 20-minute stroll of Labuan Bajo Port and Pede Labuan Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Sky Resto, is open for breakfast, brunch, lunch and dinner. Pool Bar is the hotel's own bar, serving drinks along with breakfast and dinner. 3617 square feet (336 square metres) of event facilities include 4 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of limited parking. .With a stay at this 4-property class Labuan Bajo hotel, you'll be 1.5 km (0.9 mi) from St. Angela Labuan Bajo and 4.2 km (2.6 mi) from Batu Cermin Cave.

What's nearby

  • Labuan Bajo Port - 14 min walk - 1.2 km
  • St. Angela Labuan Bajo - 14 min walk - 1.2 km
  • Pede Labuan Beach - 15 min walk - 1.3 km
  • Waecicu Beach - 8 min drive - 6.5 km
  • Batu Cermin Cave - 9 min drive - 4.1 km

Restaurants

  • ‪Ayam Bakar Primarasa - ‬2 min drive
  • ‪La Cucina - ‬9 min walk
  • ‪Kopi Mane Inspiration - ‬17 min walk
  • ‪Exotic Komodo - ‬16 min walk
  • ‪Carpenter Cafe And Roastery - ‬13 min walk

About this property

ZASGO HOTEL

Central hotel connected to a shopping centre in Labuan Bajo with free parking
ZASGO HOTEL offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3617 square feet (336 square metres) and includes conference space. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly ZASGO HOTEL. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Labuan Bajo hotel.

  • 87 guestrooms or units
  • Conference rooms
  • 3617 sq ft of conference space
  • 336 sq. m of conference space
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
ZASGO HOTEL offers 87 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bidets and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 15-device limit

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pool Bar
  • Sky Resto

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,617 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 12 steps to reach entrance
  • Lift (122 centimetre wide door)
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [ZASGO HOTEL]
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ZASGO HOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 150000 for adults and from IDR 100000 for children
  • Rollaway bed fee: IDR 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 15-device limit. WiFi in public areas is also free and has a 15-device limit.

Property is also known as

ZASGO HOTEL Hotel
ZASGO HOTEL Labuan Bajo
ZASGO HOTEL Hotel Labuan Bajo

Frequently asked questions

What is the cancellation policy at ZASGO HOTEL?

ZASGO HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at ZASGO HOTEL?

Yep, ZASGO HOTEL has a free self car park. Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to ZASGO HOTEL?

Yep, ZASGO HOTEL is a short 15-minute walk from Pede Labuan Beach.

Does ZASGO HOTEL have a pool?

ZASGO HOTEL has an outdoor pool and a kids' pool.

What makes ZASGO HOTEL a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at ZASGO HOTEL.

Does ZASGO HOTEL serve breakfast?

Yep, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at ZASGO HOTEL?

No, ZASGO HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at ZASGO HOTEL?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at ZASGO HOTEL?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at ZASGO HOTEL?

No, pets and service animals are not allowed.

ZASGO HOTEL Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric, Durango

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the harbor is spectacular. The staff speaks English fairly well. The service was grand.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel and service I’ve ever had Check-in: Basically gave me my room key and no discussion about meals, amenities or anything about the hotel. They had a sign for a welcome drink, did not receive that. Hotel: The hotel is in poor condition, dirty, the pool is rough, the odor is of cigarette smoke permanently imbedded in every corner. Room: My room looked similar to the photos online but just decrepit. My bed sheets were COVERED IN BLACK HAIRS and debris. It was absolutely disgusting. There was something every couple of inches. I don’t think they washed them and left them on there from the last guest. I asked for a new sheet so that I could sleep in the sheet like a sleeping bag and I wore long sleeved shirt and pants so none of my skin was touching anything. I slept on a towel for my head, hope that was clean. I reserved their shuttle to the airport for 75,000 and they refused to let me go on it until they checked my room to see if they needed to charge me for anything. They sent housekeeping up there and I was shown a photo of a towel with a lipstick smudge on it. They said we have to charge you. i asked how much and they just made up an arbitrary amount of 50,000. Now the only reason I paid is because I didn’t have time to argue because I needed to get to the airport. But this is about principle, you don’t provide me with clean sheets but you expect me to pay for a dirty towel? This place is petty, dirty, terrible customer service. DON’T RECOMMEND
Stayed 2 nights in Dec 2024

8/10 Good

Seung, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good for the pruce point. Very cheap, friendly and helpful staff, great breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sukhbinder, Southampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best part of this hotel. So keen to help with anything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Helen

Liked: Room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Corey

Stayed 2 nights in Sep 2024

6/10 Okay

Helen

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place was clean enough, but it was an old building. They must have a problem with their toilets or sewer, the room smellled like sewer the whole time. Nasty! There was only one chair in the room and none on the balcony, so you could not sit on balcony. View was great. Close to downtown. Pool/pool bar was nice. Breakfast was buffet and had large selection. We reserved a car ride for 640am with the front desk. When we went down, the guy said the car service didn’t start until 7am. Not sure why they didn’t tell us that when we reserved the car the night before. The front desk guy was rude. We had to be at our dive place at 7am. He said we could wait until 7am for the car. I said we could not and asked what other options we had. He said he could try to call us an outside taxi. He did that and we were able to get to the dive shop just in time for our trip. Overall, okay for the price since it was inexpensive, but I would not stay there again.
Stayed 4 nights in Oct 2024

4/10 Poor

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
In general, everything is fine. Close to the airport. Has a market in the basement which is convenient. Pool and breakfast good. However, I did not appreciate being harassed for a hair dryer! There weren’t any hair dryer in my room. I called the front desk but nobody came so i took matters into my own hands and asked the housekeeper that was cleaning the rooms on the floor for a hair dryer which she kindly lended. However, in the evening the front desk called to get the dryer back. I told them i was there for 3nights and i needed the hair dryer and i was willing to give it back if they were going to provide me with another one so in the end they let me keep it. Then, the day before i check out they called me at 3pm. They were surprised i was in my room and sounded almost disappointed … they asked for something i could not understand and said it was ok and hung up. Then called again at 10pm to get the hair dryer!!! Now, i understand they wanted. They wanted to check if i was in the room to take the hair dryer back! First of all, the hotel should have hair dryers for all rooms. Second, it is not professional to harass a client for a hair dryer when you should be able to provide it for everyone. They could have waited until i checked-out to take it back and not call so often and late at 10pm. The service in general was fine but the handling of this situation is very poor.
Stayed 1 night in Sep 2024

6/10 Okay

Uzair

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very basic. Reception barely understood what we were asking and one was passive aggressive at one point. This is fine to stay for a short time and not being in the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lacy

Stayed 3 nights in Aug 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at reception and at the pool bar
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
This hotel was everything we needed. We were contacted prior to arrival regarding whether we needed transport from the airport which was good. However, when we arrived at, there was no one there to pick us up. We contacted the hotel who told us there was someone already there, but we had waited for nearly 20 minutes and no one turned up so we got a taxi which was far easier and cheaper. Generally, staff were friendly and helped where they could, such as providing a breakfast box in the morning since we left very early for a tour. The rooms were very spacious, but the air con was pretty weak meaning it was still relatively warm in the rooms. The fridge was also not on when we arrived, which would have helped for water. The hotel did have a restaurant with a stunning view and a pool with a lovely bar looking out to the harbour. However, this got fully very quickly due do it not offering much seating compared to the number of rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at zasgoboth before leaving and return from kamodo island boat trip. Staff very friendly and helpful. Close to airport and centre of bajo. Pool area and view amazing. Risky and staff at pool very friendly. Defibately recommend
Stayed 1 night in Sep 2024

6/10 Okay

nathan

Liked: Amenities, property conditions & facilities
The room and bathroom itself was nice however quite dark. Shower was really good when it was hot but temperamental - hot water must be on limit so varies when it comes There were ants everywhere - on the floor some but most on the counter table in bedroom so wouldn't recommend leaving any food or drink out. No welcome drinks as stated in booking confirmation - we asked about it and they said it wasn't made so will give the next day but they never did. Not the hotels fault but the guests staying here can be really really loud - had to call security at 1.30am on one night to tell them to shut up. The pool view for sunset is incredible - they give towels, the water is clean. I would still book at this hotel again in future as for the price it was still nice
Stayed 3 nights in Sep 2024

8/10 Good

Budianto

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed, clean and functional. It will be good if hair-dryer is included, had to call for one and return within an hour. Only stayed for one night and 3rd floor rooms have windows but no view. Not far from main Jl Soekarno Hatta shopping strip. Overall good stay Thanks
Stayed 1 night in Aug 2024

8/10 Good

Loic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple but has all you need for a short stay in Labuan Bajo. Only complain is that you are not allowed to take the pool towels for your day trip to Komodo Island. Other than that it is great, staff is friendly and rooms are clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Amazing stay again as we loved it so much the first time we had to return. Great rooftop pool area to watch the sunset and just hang out. Breakfast great. Rooms comfortable and staff friendly. By far the cleanest place I’ve stayed in Indonesia, not a bug in sight!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t even blink an eye when I checked in two hours early. It is an immaculate no frills hotel. Great value for money
Stayed 1 night in Jul 2024

10/10 Excellent

SYECH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Nice and friendly staff, Cakrawala Suite recommended
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travel with kids. Multiple dining options on site, gorgeous pool, amazing views, grocery store and arcade downstairs. Very, very clean. Good sized rooms. Amazing staff…especially Theresia, she was kind and very helpful.
Stayed 6 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally not bad, but also very bare bones -

Generally good service, but some communication issues. Bare bones rooms; very basic breakfast. Good location to main street. Very convenient for last minute food shopping.
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the triple room that overlooked the pool. We had an amazing view of the sunset each day. We were able to walk to find dinner. They had a really good market in their basement for snacks and whatnot. The pool was great. The staff was very kind and helpful.
Stayed 3 nights in Jun 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Stayed 1 night in Jun 2024