Hotels with Room Service in Labuan Bajo

Great staff, everyone was so helpful and friendly.

The hotel was very nice and modern, with excellent facilities and easy access to the ocean. Everywhere you looked there was a beautiful view. The breakfast was fantastic, with a wide array of choices from different cuisines, so there was something for everyone. The reason for the 4 stars is mainly due to the check-in process and the behaviour of some other guests around the pool. Our check-in took a very long time, with little communication about whether our room was ready. We had to wait around an hour after the stated check-in time before being given our room, and I had to ask multiple times for an update before eventually being told it was ready. As the hotel is quite a distance from the main town, there wasn’t a great deal to do while waiting, so better communication would have made the experience much less frustrating. My only other criticism was the pool area. As this is a 5-star resort, I would expect it to be somewhere guests can relax. Some children were repeatedly jumping into the pool and causing a lot of splashing, resulting in guests and their belongings on the surrounding sunbeds getting wet. I completely understand children having fun, but a little consideration for other guests would have been appreciated. Overall, we really enjoyed our stay. The hotel is beautiful, the views are amazing, the facilities are excellent and the breakfast was a highlight. With a smoother check-in and more consideration around the pool, it would have been a 5-star experience.

Nice hotel and is located in the central so many restaurants nearby, but it was difficult to get a good night sleep as the sounds of the local fishermen boats was very loud.