Fairmont Le Manoir Richelieu

4.5 star property
Luxury hotel with a full-service spa, steps from Charlevoix Casino

Photo gallery for Fairmont Le Manoir Richelieu

Front of property
Exterior
Restaurant
Golf
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$378
includes taxes & fees
8 Mar - 9 Mar

Explore the area

View map
181, rue Richelieu, La Malbaie, QC, G5A1X7
  • Place, Charlevoix Casino
    ‪2 min walk‬
  • Place, Charlevoix Museum
    ‪17 min walk‬
  • Place, Murray Bay Golf Club
    ‪3 min drive‬

Room options

Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking (Fairmont Room)

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds, Non Smoking (Fairmont St. Laurent)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • River view
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking (Fairmont St. Laurent)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • River view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Fairmont St. Laurent)

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Fairmont)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Double Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

Suite, 1 King Bed with Sofa bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Double Room, Multiple Beds, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking, River View (Deluxe View Jacuzzi)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

About the area

La Malbaie

A luxury stay in La Malbaie awaits you at Fairmont Le Manoir Richelieu. You'll be steps from Charlevoix Casino. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a golf course. .A day of pampering at Moment Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Le Saint-Laurent, is open for brunch and dinner. La Brise Lobby Bar is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to mini golf. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a short walk of this 4.5-property class La Malbaie hotel include Saint Lawrence River and within a 20-minute walk you'll find Charlevoix Museum.

What's nearby

  • Charlevoix Casino - 2 min walk - 0.2 km
  • Charlevoix Museum - 17 min walk - 1.4 km
  • Fairmont Le Manoir Richelieu Golf Club - 3 min drive - 3.0 km
  • Murray Bay Golf Club - 3 min drive - 3.0 km
  • Mont Grand-Fonds Ski Resort - 24 min drive - 23.9 km

Getting around

  • Jean Lesage International Airport (YQB) - 127 min drive

Restaurants

  • ‪Restaurant Bar Laitier La Goélette - ‬4 min drive
  • ‪Mikes - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪La Brise Lobby Bar - ‬8 min walk
  • ‪Auberge de Jeunesse la Malbaie - ‬5 min drive

About this property

Fairmont Le Manoir Richelieu

Luxury hotel with a full-service spa, steps from Charlevoix Casino
Fairmont Le Manoir Richelieu offers its guests a full-service spa, a golf course, and outdoor tennis courts. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Fairmont Le Manoir Richelieu. Free self parking is available.

  • 405 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Casino
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Coffee shop
  • Bar by the pool
  • Dining venue
Fairmont Le Manoir Richelieu offers 405 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

This La Malbaie hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Moment Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 1 mile
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bellerive
  • La Brise Lobby Bar
  • Le Point Cardinal
  • Le Saint-Laurent

Things to do

  • 2 outdoor tennis courts
  • 20 gaming tables
  • 24-hour gym
  • 27-hole golf course
  • 825 slot machines
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Casino
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Sledding
  • Snowmobiling
  • Snowshoeing
  • Steam room
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 062436, 2026-11-30

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Manoir
Fairmont Manoir Richelieu
Fairmont Manoir Richelieu Hotel La Malbaie
Fairmont Manoir Richelieu La Malbaie
Fairmont Richelieu
Manoir Fairmont
Manoir Fairmont Richelieu
Manoir Richelieu
Manoir Richelieu Fairmont
Richelieu Fairmont
Fairmont Manoir Richelieu Hotel
Fairmont La Malbaie
Fairmont Le Manoir Richelieu Hotel La Malbaie
Fairmont Le Manoir Richelieu La Malbaie, Quebec, Canada
La Malbaie Fairmont
Fairmont Hotel La Malbaie
Fairmont Manoir Richelieu Resort La Malbaie
Fairmont Manoir Richelieu Resort
Fairmont Manoir Richelieu Mal
Fairmont Le Manoir Richelieu Hotel
Fairmont Le Manoir Richelieu La Malbaie
Fairmont Le Manoir Richelieu Hotel La Malbaie

Frequently asked questions

What is the cancellation policy at Fairmont Le Manoir Richelieu?

Fairmont Le Manoir Richelieu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Le Manoir Richelieu?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Fairmont Le Manoir Richelieu on 8 Mar 2026 start from AU$377.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Le Manoir Richelieu?

Yep, Fairmont Le Manoir Richelieu has a free self car park.

Is there a spa on site at Fairmont Le Manoir Richelieu?

Yep, Moment Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Fairmont Le Manoir Richelieu have a pool?

Fairmont Le Manoir Richelieu has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Fairmont Le Manoir Richelieu?

Fairmont Le Manoir Richelieu features a full-service spa, a health club and an outdoor pool.

What makes Fairmont Le Manoir Richelieu a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont Le Manoir Richelieu.

Is Fairmont Le Manoir Richelieu family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Le Manoir Richelieu is a hit with families.

Is there a free airport shuttle available at Fairmont Le Manoir Richelieu?

No, Fairmont Le Manoir Richelieu does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Le Manoir Richelieu?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Fairmont Le Manoir Richelieu?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont Le Manoir Richelieu?

Cats and dogs are welcome at Fairmont Le Manoir Richelieu, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Fairmont Le Manoir Richelieu?

Yep, Fairmont Le Manoir Richelieu has a 27-hole golf course. A golf driving range, golf lessons and mini golf are available.

Fairmont Le Manoir Richelieu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is gorgeous. Nice beds and beautiful rooms. Loved our stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Céline

Stayed 1 night in Nov 2025

10/10 Excellent

Bhupinder

Liked: Cleanliness
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

tyrone

Stayed 1 night in Oct 2025

8/10 Good

Gregory

Stayed 1 night in Oct 2025

4/10 Poor

Nancy

Liked: Staff & service
Cher pour la qualité de la chambre Très vieux , pas au goût du jour !!!
Stayed 1 night in Oct 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay but was a bit dissatisfied with the lack or paucity of vegetarian options in both restaurants as well as the bar. In the diverse menu of the bar, they were out of the edemame for the duration of my stay and my choices were limited to a salad and french fries.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was ideal
Stayed 1 night in Oct 2025

10/10 Excellent

Stephane

Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There were limit things to do for a Fairmont property. This is a much smaller resort than I expected. There was limited staff members on hand, so we had to continually wait. There was not much to do. For dinner, I found the restaurant overpriced for mediocre food. Did not eat in the breakfast restaurant. For the price, I would stay elsewhere next time.
Stayed 1 night in Oct 2025

6/10 Okay

Nicolino

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

STEPHEN, TORONTO

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Stayed 1 night in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel, friendly staff and guests. They seemed to be understaff as the restaurant services were very slow.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the manoir! We took advantage of all the activities, including fishing. Staff were helpful and nice. Sad that the pool got closed for repairs during our last day.
Stayed 4 nights in Sep 2025

6/10 Okay

Kevin, Etobicoke

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Initial issue with room at check-in was dealt with quickly and professionally. Very satisfied. Bar/restaurants were lightly staffed. A bit slow, distracted. After cleaning the room, no replacements of glassware, coffee mugs, additional coffee. Checkout great, pool area great. I still recommend this location.
Stayed 2 nights in Oct 2025

4/10 Poor

Deanna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not worth the money

I felt like this hotel, although beautiful from the outside just didn't offer much. We don't golf and honestly, there was just not a lot in the area. We are from the US and people were not very nice. It was also incredibly expensive and I found the same room on the website the day we checked in for 1/2 the price and neither hotels.com nor the hotel would help us out with even an upgrade or a lake view. We paid over $1000 for 2 nights at this place and looked out over a courtyard! Also, if you want to park your own car, get ready. There was never parking close by so we had to park at the P9 lot. This was up about 100 stairs. I'm not kidding, there were a ton of stairs which we had to walk up 4 times. Ridiculous that they wouldn't reserve parking closer to the hotel for guests. Instead, casino guests could park there. I just felt this hotel did not prioritize it's guests.
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun to have our dog with us
Stayed 1 night in Oct 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Oct 2025

8/10 Good

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big complex, beautifully maintained rooms and common areas. Found the service for dinner at the bar and restaurants problematic. Took 30-45 min to receive a cheese plate. We also asked for two glasses of wine which we didn’t receive. The waitress offered us free cocktails and followed up often on our order but could only get us the wine after we finished our dish. By then, it was too late. We also had a terrible time trying to find parking. All the free parking lots were always full and we had to pay for the underground parking at the casino. Priority should be given to those saying at the hotel. We have reservations again in March and I am wondering if I should cancel them.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Susanne

Liked: Cleanliness, staff & service
Huge bus loads of people for breakfast. You need to wait in lines. Magnificent outside but my room deluxe king river view was very old and needed update. Jacuzzi tub from the 80’s. Very disappointing.
Stayed 1 night in Sep 2025