Hotel Sanctuarium Adults Only

Photo gallery for Hotel Sanctuarium Adults Only

Outdoor pool
Hypo-allergenic bedding, free minibar, in-room safe
Property grounds
A modern building with a dining area and a large mural.
40-inch Smart TV with digital channels, Netflix, first-run films

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$625
includes taxes & fees
6 June - 7 June

Explore the area

View map
Barrio Catarata, La Fortuna, Alajuela, 21007

Room options

Luxury Room, 1 King Bed, Mountain View

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Valley View

  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Valley View

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

La Fortuna

A luxury stay in the heart of La Fortuna awaits you at Hotel Sanctuarium Adults Only. You'll be 2 km (1.3 mi) from Arenal Adventure World and 2.1 km (1.3 mi) from El Salto Fortuna River. Highlights at this hotel include 2 hot tubs, a restaurant and an outdoor swimming pool. .A day of pampering can include hot stone massages, sports massages and body scrubs along with aromatherapy and hydrotherapy. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a sauna. Each morning free cooked-to-order breakfast is offered between 6:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of a beach shuttle. .Attractions within a 10-minute drive of this 5-property class La Fortuna hotel include La Fortuna Waterfall and Baldi Hot Springs.

Getting around

  • La Fortuna (FON-Arenal) - 11 min drive

Restaurants

  • ‪Mexikah Taqueria - ‬6 min drive
  • ‪Hunters & Gatherers - ‬5 min drive
  • ‪Kenko Bar & Restaurant - ‬6 min drive
  • ‪North Fields Café - ‬3 min drive
  • ‪Restaurante Tiquicia - ‬5 min drive

About this property

Hotel Sanctuarium Adults Only

Hotel Sanctuarium Adults Only offers its guests 2 hot tubs, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Hotel Sanctuarium Adults Only. You'll have access to the outdoor pool and health club at a partner property. Valet parking is free.

This 5-star La Fortuna hotel is smoke free.

  • 14 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Dry cleaning
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Sanctuarium Adults Only offers 14 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with premium digital channels, first-run films and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and computer monitors. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics

Things to do

  • 2 hot tubs
  • Ecotours
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • TV in common areas

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (119 centimetre high)
  • Handrails in stairways (102 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height desk (102 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift (single-level property)
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Dishwasher
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Oven
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 PM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Sanctuarium Adults Only

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Frequently asked questions

Is parking available at Hotel Sanctuarium Adults Only?

Yep, Hotel Sanctuarium Adults Only has free valet parking.

How much does it cost to stay at Hotel Sanctuarium Adults Only?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Hotel Sanctuarium Adults Only on 6 June 2026 start from AU$625, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Sanctuarium Adults Only?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as sports massages.

Does Hotel Sanctuarium Adults Only have a pool?

Hotel Sanctuarium Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Hotel Sanctuarium Adults Only a romantic place to stay?

Couples spa treatments and a champagne service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Sanctuarium Adults Only.

Does Hotel Sanctuarium Adults Only serve breakfast?

You bet, free cooked-to-order brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Sanctuarium Adults Only?

No, Hotel Sanctuarium Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sanctuarium Adults Only?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Sanctuarium Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 PM.

Are pets allowed at Hotel Sanctuarium Adults Only?

No, pets and service animals are not allowed.

Hotel Sanctuarium Adults Only Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 43 out of 43 reviews
Rating 8 - Good. 0 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived my wife and I we were welcomed by Jerry and Geraldine from the firs moment they makes us feel VIP . All of their staff share the same goal to make us feel important, and we were. We estayed for four nights, and our experience was 100% ++ satisfied. Hotel rooms, garden, food, location, and the river in the back was great 👍 We recommend this hotel 100%
Stayed 4 nights in May 2026

10/10 Excellent

Madison Mackensie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I recently stayed at Hotel Sanctuarium for 5 nights for her birthday and 5 stars doesn’t express how much we enjoyed staying here. Every staff member from the front desk to our personal concierge to the restaurant/bar staff was top notch. They greet you everytime you enter the property, they decorated our room for my wife’s birthday, they give you tours around the hotel, they notify you when a macau is in the trees, etc. they take care of all the little details that made an amazing experience. Genesis and the restaurant staff were so friendly and welcoming Everytime we stopped by for coffee and a delicious meal. She made us feel as if we were friends before our stay! Yeraldin, Kevin and all the staff were incredibly nice and made us feel so at home while staying with them. They answered any question we had, opened the door for us EVERY time, and brought the nighttime tea to our door every night we asked. One of a kind service and attention to detail. For a new hotel, they are as experienced an anyone out there! Highly recommend anyone to stay here and you won’t be disappointed. The property is gorgeous, not overly crowded, wildlife walking around constantly, and offer couple massages down by their private river oasis! Thank you everybody from Hotel Sanctuarium. Pura Vida!
Stayed 5 nights in Apr 2026

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splurged for a nice hotel for a few days in La fortuna. This place was wonderful. Great location a few minutes out of town but still restaurants and things to do nearby. This is a beautiful property with lots of wildlife and a peaceful river you can walk down to. You can see the volcano clearly from the pool and front area. Feel more like a resort than a hotel. The staff was very attentive and they all remembered my name. Great breakfast as well, I would stay here again and will recommend it to friends.
Stayed 2 nights in Apr 2026

10/10 Excellent

Michael, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new. Great staff
Stayed 1 night in Apr 2026

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing bad to say about this hotel. We loved it. The staff, food, amenities, and location were outstanding. Staff made us feel at ease and comfortable as if we were guests in their own home. We had the opportunity to meet the owner of the hotel. Although he did not speak English and we do not speak close to any Spanish, he made us feel like he cherished our business and smiled continuously. Besides all of the aforementioned positive comments, the hotel was accessorized with beautiful artwork. One can visit the river below the hotel by following a well designed path which leads to an area where one can sit to enjoy nature. My husband are I were lucky to have found a gem without breaking the bank. We would definitely visit again. We wish this hotel great success as it is a new hotel.
Stayed 3 nights in Apr 2026

10/10 Excellent

Mina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. It is beautifully landscaped. It is tranquil. The staff are so friendly and accommodating. The breakfast is top notch. I highly recommend this modern property.
Stayed 2 nights in Apr 2026

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a few nights and the only complaint is that we did not stay longer. Which is totally on us. The staff here was exceptional and we met the owner who is a local man just getting this property moving the start of this year, which is why there are so few reviews. So glad we got in early, and wish it was our little secret, but the owner and staff were so great, we want them to succeed! This is a great property. Super nice, but approachable. Beautiful but not pretentious or wanna-be-bougie, which so many of them are
Stayed 2 nights in Apr 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is brand new. Kevin and his team were so hospitable. Their level of service was just wonderful. They provided a to go breakfast before we left for a 6 am excursion. They led us on a hike in the back of the property. We enjoyed the friendly check-ins throughout our stay. So attentive to our needs. Not to mention the stunning views of the Arenal volcano at sunset and stunning sun rises. Very special place.
Stayed 2 nights in Apr 2026

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel boutique dans la jungle. Tout était parfait. La nourriture est excellente. Le personnel tellement professionnel et sympathique. Notre chambre était une suite avec vue panoramique, wow Nous avons beaucoup aimé descendre à la rivière. La décoration de l’hôtel est superbe. Le luxe dans la nature!
Stayed 4 nights in Apr 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new property and every is perfectly manicured and every detail was carefully thought out. It truly is a sanctuary and a very relaxing and magical place to stay. We were here 7 nights and truely made our trip feel like a vacation. Everything was exceptional from the 5 star food and the staff was excellent and memorable. All of them were very friendly, attentive, and happy to assist you. You can tell they care about their job and the resort and it's visitors. Felix the owner at one point came by the pool and bought my partner and I drinks, which was a very nice gesture and left a good impression on us. We learned more about the property and his 3 year journey to make it what it is. I would definitely come back here and highly recommend this place!
Stayed 6 nights in Apr 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026

10/10 Excellent

Keesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in fortuna… stay here!!!! The staff, the facility, the rooms, the food all are five star!!! The owner was on site and absolutely the most gracious man ever! The in room spa services with chocolate and coffee scrub was a piece of heaven. My first solo trip to Costa Rica and I will absolutely stay here again. Close to the activities and a quick Uber ride to town. All an amazing experience I was planning on one night and I stayed four. I would never leave this oasis.. no kids lots of birds and flora.. decorated beautifully and thoughtfully. The staff was top notch!!! Attentive and fluent in English. Just a wonderful place!!!
Stayed 2 nights in Apr 2026

10/10 Excellent

Shakeana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuarium was amazing, they were very
Stayed 3 nights in Apr 2026

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2026

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and relaxing. What really set it apart was the hospitality. The staff is so accommodating and welcoming. Genesis and Kevin in particular really went above and beyond. Kevin recommended some great areas to check out locally and Genesis did as well. Make sure to ask Genesis to make you her signature drink. It is the yummiest Jamaica drink I’ve ever had!
Stayed 3 nights in Mar 2026

10/10 Excellent

Shariq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, personal touch, special mention to yohan, Kevin, yeraldin at the front desk, who were very punctual arranged our transport and tours The staff in the kitchen went out out of their way in their hospitality, the chief chef, David made dishes for us outside the menu. The menu is limited. Fabiola was an excellent server and also took pictures all around the resort. The spa is not fancy but the messeurs were skilled. They could do better with that section. Met the owner during our visit who was very receptive to our input. This resort is very quiet , serene . Close to the waterfall and 20 minutes from the other main attractions.
Stayed 4 nights in Mar 2026

10/10 Excellent

Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nothing less than amazing! The staff was very friendly and genuine! They made sure that everything I needed was taken care of! They deserve to be acknowledged for their fantastic service! If I were ever to return to Costa Rica this would definitely be my place to stay! I recommend this property to anyone! 10/10!!!
Stayed 3 nights in Mar 2026

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the best hotel my partner and I have ever stayed at. We truly can’t wait to go back. Everyone was so welcoming, and they slowly became our friends. We have never stayed at a hotel where we actually got to meet the staff on a personal level like we did here. Shout out to Kevin A., Genesis, Fabi, Yeraldin and everyone else whose names I sadly don’t remember right now. You guys made this the most memorable trip ever!The hotel was very private, which we really enjoyed. I loved waking up and having breakfast with a jungle view and, at times, having the whole pool and swim-up bar to ourselves.Chef Deuel is the absolute BEST. You can tell he is passionate about cooking, and he would satisfy our cravings even when they weren’t on the menu! I will definitely have to go back to enjoy your pupusas and crème brûlée again.We also had the pleasure of meeting the owner, Felix. He is such a great person and was very attentive to guests. He even hosted a BBQ where we got to mingle with other guests. Overall, compared to all the other hotels, this one is the best in La Fortuna, and we’ll be coming back with friends and family! You will also see plenty of different animals we even got to see a sloth.
Stayed 6 nights in Mar 2026

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and Staff close to all the things La Fortuna has to offer.
Stayed 4 nights in Mar 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful breath taking property, the staff was amazing, thank you for having us!!
Stayed 7 nights in Mar 2026

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly the place was beautiful I would definitely stay there again.
Stayed 7 nights in Mar 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the best hotel accommodations we’ve every experienced.
Stayed 2 nights in Mar 2026

10/10 Excellent

Kammee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sanctuarium is truly a sanctuary. The property is grand and meticulously cared for. Surrounded by tropical jungles, views of the mountains and the valley below, it was by far the best place to stay for our trip to La Fortuna. And it is only a 7 minute drive to the heart of downtown. There is a restaurant on site with exquisite food. Perfect after a long day of activities so we didn’t have to venture back into town every night to find somewhere to eat. They cater to any specific dietary needs. The rooms are big and immaculate. They each have their own wall of windows that open to a large patio where you can sit and view the jungle covered mountains or the vast valley below. From the time we booked (even before we arrived) the staff was so attentive and helpful in getting our excursions arranged, along with transportation. Genesis, Johan, Kevin, Kevin A, Fabiola, Yeraldin, and Dayana pampered us at every turn, delivering drinks and food to us wherever we happened to be on the property. They answered a multitude of questions and showed us around the sanctuary. The staff were all fluent in English so it was easy to communicate but they also welcomed my efforts to speak Spanish. I highly recommend this hotel. It was a truly wonderful experience. Thank you Hotel Sanctuarium for making our stay perfect!
Private area extending from our large patio
Beautiful grounds
Wonderful -free- breakfast made to order
Quiet areas for spending time
Stayed 2 nights in Mar 2026

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have the words to say how truly exceptional this place was. Service was unbelievable, Kevin, Yeraldin, Genesis, and Fabiola truly made us feel welcome and really elevated our experienceWe stayed here for our last day and night. It was so great that we canceled our plans and stayed there the entire day. The swim up bar is a hot tub. We had a massage, next to the river, easily the best massage I’ve ever had. The swim up bar is a hot tub. Food was incredible. Extremely private we were 1 of 2 couples on the property.
Stayed 1 night in Mar 2026

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Attentive staff
Stayed 4 nights in Mar 2026