2/10 Terrible
Vivien
22 Jan 2023
Liked: Cleanliness
Decepcionada
Vivien
Stayed 1 night in Jan 2023
Entire home
Hacienda Arenal Luxury Village
Property class: 3.5
Photo gallery for Hacienda Arenal Luxury Village
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Air-conditioning
- Spa
- Outdoor space
Explore the area
C. Cataratas 702, Peñas Blancas, Alajuela, 21007
- Arenal Adventure WorldPlace, Arenal Adventure World19 min drive
- Puentes Colgantes del ArenalPlace, Puentes Colgantes del Arenal24 min drive
- Costa Rica Chocolate TourPlace, Costa Rica Chocolate Tour24 min drive
- La Fortuna (FON-Arenal)Airport, La Fortuna (FON-Arenal)29 min drive
Room options
View all photos for Villa, Valley View
Villa, Valley View
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
View all photos for Villa, Valley View
Villa, Valley View
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
View all photos for Villa, Valley View
Villa, Valley View
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
About the area
Peñas Blancas
At Hacienda Arenal Luxury Village, you'll be 18.3 km (11.3 mi) from Arenal Volcano National Park. .You can enjoy free WiFi, featured in all 3 villas. .A day of pampering at Nature Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. Other amenities include an outdoor swimming pool and free Wi-Fi in public areas. Each morning continental breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of free self parking.
What's nearby
- Arenal Adventure World - 19 min drive - 7.4 km
- El Salto Fortuna River - 20 min drive - 7.7 km
- Puentes Colgantes del Arenal - 24 min drive - 9.8 km
- Costa Rica Chocolate Tour - 24 min drive - 9.1 km
- Baldi Hot Springs - 29 min drive - 14.7 km
Getting around
- La Fortuna (FON-Arenal) - 20 min drive
Restaurants
- Mexikah Taqueria - 11 min drive
- Soda y Restaurante Víquez - 11 min drive
- Harmony Food Restaurant - 11 min drive
- El Fogón de Chela - 12 min drive
- Hunters & Gatherers - 9 min drive
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Hacienda Arenal Luxury Village
Hacienda Arenal Luxury Village offers its guests a full-service spa and an outdoor pool. Public spaces have free WiFi. Spa services and a terrace are also featured at Hacienda Arenal Luxury Village. Self parking is free.
- 3 guestrooms or units
- Breakfast available (surcharge)
- Terrace
Hacienda Arenal Luxury Village offers 3 accommodations with air conditioning. This Peñas Blancas villa provides complimentary wireless Internet access.
Nature Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
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Property amenities
Pool/Spa
- 2 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Detox wraps
- Facials
- Full-service spa
- Hot stone massages
- Manicures/pedicures
- Outdoor pool
- Outdoor treatment areas
- Prenatal massages
- Sports massages
- Swedish massages
- Thai massages
Internet
- Available in the villa: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking available
Food and drink
- Ice maker
- Microwave
Dining
- Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 12 for adults and USD 8 for children
- Champagne service
Bedrooms
- 2 bedrooms
- Bedsheets provided
Bathroom
- 1 private bathroom
Outdoor areas
- Dock
- Firepit
- Terrace
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathtub
- Low-height electrical sockets in bathroom
- No lift (single-level property)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
Services and conveniences
- Proposal/romance packages
Location highlights
- In a village
- In the mountains
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 3 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information; your host will greet you
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 15 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, key retrieval
Pets
- Pets and service animals are not allowed at Hacienda Arenal Luxury Village
Children and extra beds
- Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A damage deposit of USD 250 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: from approximately USD 12 for adults and from USD 8 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business.
This property accepts cash.
We should mention
- Reservations are needed for spa treatments. For reservations, contact the villa before arrival using the contact information on the booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
Hacienda Arenal Luxury Village Villa
Hacienda Arenal Luxury Village Peñas Blancas
Hacienda Arenal Luxury Village Villa Peñas Blancas
Frequently asked questions
What is the cancellation policy at Hacienda Arenal Luxury Village?
Hacienda Arenal Luxury Village offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Hacienda Arenal Luxury Village?
Yep, Hacienda Arenal Luxury Village has a free self car park.
Is there a spa on site at Hacienda Arenal Luxury Village?
Yep, Nature Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.
Does Hacienda Arenal Luxury Village have a pool?
Hacienda Arenal Luxury Village has an outdoor pool.
Does Hacienda Arenal Luxury Village serve breakfast?
Yeah, continental breakfast is served daily between 8:00 AM and 11:00 AM.
Is there a free airport shuttle available at Hacienda Arenal Luxury Village?
No, Hacienda Arenal Luxury Village does not offer an airport shuttle service.
What time are check-in & check-out at Hacienda Arenal Luxury Village?
Check-in begins at 3:00 PM. Check-out time is noon.
Are pets allowed at Hacienda Arenal Luxury Village?
No, pets and service animals are not allowed.
Hacienda Arenal Luxury Village Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
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Rating 8 - Good. 0 out of 1 reviews
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Rating 6 - Okay. 0 out of 1 reviews
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
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8.0/10
Cleanliness